Latest / The Matriarchy Would Never | A Promote Yourself to CEO Podcast Series / How to Embrace Sales Confidence In Your Business with Leslie Lyons
Transcript
- 0:01SPEAKER_01: Does the idea of sales make you squirm a little bit in your seat?
- 0:06SPEAKER_01: You dread having another sales conversation because all you feel is like telling someone how they can work with you and what it's gonna cost makes you feel like that slimy, skeezy used car salesman who's just super, super pushy.
- 0:22SPEAKER_01: This is actually the number one reason why so many women entrepreneurs struggle to bring in the revenue they could actually make in their business.
- 0:31SPEAKER_01: This discomfort with sales.
- 0:34SPEAKER_01: Well, today my friend is here to flip the script.
- 0:39SPEAKER_01: Leslie Lyons, an amazing sales and leadership coach, is gonna share with us why we need to rethink our mindset and be more confident with sales.
- 0:50SPEAKER_01: Let's get into it.
- 0:52SPEAKER_01: Are you ready to grow from stressed-out solopreneur to confident CEO?
- 0:56SPEAKER_01: You're in the right place.
- 0:58SPEAKER_01: I'm your host, Rachel Cook, and I've spent more than 15 years helping women entrepreneurs sustainably scale their businesses.
- 1:05SPEAKER_01: If you're serious about building a sustainable business, it's time to put the strategy, systems, and support in place to make it happen.
- 1:13SPEAKER_01: Join me every week for candid conversations about stepping into your role as CEO, the hard lessons learned along the way, and practical, profitable strategies to grow a sustainable business without the hustle and burnout.
- 1:28SPEAKER_01: Hey there, CEOs.
- 1:30SPEAKER_01: Welcome to another series here on the Promote Yourself to CEO podcast.
- 1:35SPEAKER_01: Now, if you have been listening to this podcast for a while, you've probably noticed that every month I choose a different theme, something that I want to dive deep into.
- 1:47SPEAKER_01: And these are all topics that are so crucially important for business owners, for CEOs.
- 1:54SPEAKER_01: You need to have a working knowledge of all of these different areas in your business.
- 1:59SPEAKER_01: And sales is hands down one of the most important areas in your business that you need to wrap your head around and not just understand a working knowledge of, but you need to be confident in your ability to go out there and get clients and get more sales.
- 2:17SPEAKER_01: Because at the end of the day, if your business can't close the deal, if the business can't actually make money because people are signing up to pay for your products, programs, and services, there will be a huge limit to not only how big your business can grow, which is one definition of success, right?
- 2:38SPEAKER_01: How much revenue your business brings in.
- 2:41SPEAKER_01: But if you're not able to make sales, it is going to really cap the number of people who your work is able to help.
- 2:50SPEAKER_01: It's going to cap the number of people that are going to get your solutions into their hands and change their life, their health, their relationships, their business, whatever the thing is that you do with your clients.
- 3:04SPEAKER_01: If you feel uncomfortable with sales, if it makes you feel squirmy in your chair, if it makes you feel this like lump in your throat, it feels hard to have the sales call.
- 3:18SPEAKER_01: It feels hard to have the conversation about what it costs to work with you.
- 3:22SPEAKER_01: You start to feel like, well, oh, this is so gross and icky if I'm pitching what I have to offer.
- 3:29SPEAKER_01: Guess what?
- 3:30SPEAKER_01: People can feel it on the other side.
- 3:32SPEAKER_01: The people on the other side of the table are on the other side of the Zoom call, the other side of the phone, however, you're making those sales, or even on the other side of a sales page or your sales emails, they can tell, even if you're not explicitly telling them how uncomfortable you are, they can tell that you're uncomfortable.
- 3:52SPEAKER_01: And that discomfort leads to people starting to believe that you are not confident in your abilities and owning your expertise.
- 4:04SPEAKER_01: So we need to shift this mindset.
- 4:07SPEAKER_01: We can't talk about any sales strategies.
- 4:09SPEAKER_01: We can't talk about any specific changes you need to make in your sales strategy right now.
- 4:14SPEAKER_01: We can't talk about what you need to do to optimize your sales strategy.
- 4:19SPEAKER_01: We can't talk about how you can get so good at sales that you create clients for life.
- 4:25SPEAKER_01: All of those are topics coming up this month.
- 4:27SPEAKER_01: But we can't talk about it without first talking about your mindset around sales and really unpacking why this is such an uncomfortable topic for so many women entrepreneurs and how we can reframe how we look at sales so that we look at it not just as a necessary evil of doing business.
- 4:50SPEAKER_01: Like it really is a huge part of doing business.
- 4:53SPEAKER_01: And if we have this energetic mismatch because we feel so negatively towards sales, we're always going to struggle.
- 5:01SPEAKER_01: So we need to flip the script.
- 5:03SPEAKER_01: We need to empower ourselves to feel confident in our expertise and our experience and our products, programs, and services, and completely change our relationship with sales, which is exactly why I brought on today's amazing guest, my friend and client, Leslie Lyons.
- 5:26SPEAKER_01: I first met Leslie years ago when she attended a CEO retreat, and then she joined me for a year-long mastermind experience, literally the year before the pandemic, going into the first few months of the pandemic starting.
- 5:40SPEAKER_01: And this woman just blew me away with how confidently she is able to talk about sales, encourage people to make more sales, and her no BS approach is just so incredibly refreshing.
- 5:57SPEAKER_01: I think you're really gonna love this conversation because Leslie is someone who comes from an incredible background owning multiple brick and mortar businesses.
- 6:07SPEAKER_01: She owns a pole dancing studio in Chicago.
- 6:10SPEAKER_01: She also is a leadership and sales coach.
- 6:14SPEAKER_01: She brings so much to the table, not just boots on the ground having done it in a brick and mortar studio face to face with people all the time for years and years, but in a different business model, doing coaching with people all around the country, really all around the world.
- 6:30SPEAKER_01: So I think there are so many great takeaways here.
- 6:33SPEAKER_01: We had such an incredible conversation.
- 6:35SPEAKER_01: And if you have ever felt that discomfort and you've struggled internally to feel like improving your sales skills is in alignment or doing sales in a way that feels more like it's of service instead of pushing people to buy things they don't need, which is what I know you aren't doing.
- 6:57SPEAKER_01: I know you're here to be of service to your clients, to create products, programs, and services that actually help people improve their life, their health, their well-being, etc.
- 7:08SPEAKER_01: So, with that in mind, let's get right into the conversation.
- 7:12SPEAKER_01: I know you are gonna love it as much as I love talking to Leslie.
- 7:17SPEAKER_01: Hey CEOs, I am so excited today.
- 7:20SPEAKER_01: You are in for a treat because Leslie Lyons is here on the podcast with me to talk all about sales confidence.
- 7:30SPEAKER_01: Welcome, Leslie.
- 7:31SPEAKER_00: Rachel, thank you so much.
- 7:33SPEAKER_00: It's so nice to be here with my first official coach.
- 7:36SPEAKER_00: I love it, love it, love it.
- 7:38SPEAKER_00: Thank you so much.
- 7:39SPEAKER_00: I'm so honored for the invitation.
- 7:41SPEAKER_00: I'm excited to talk to you.
- 7:42SPEAKER_01: Oh my goodness.
- 7:43SPEAKER_01: Well, you are one of those just dynamic women entrepreneurs who has just kind of this presence that oozes confidence.
- 7:52SPEAKER_01: But I know that this is something you are super passionate about is helping women entrepreneurs embrace sales, be more confident in sales, and stop feeling like they are being icky or gross or pushy or slimy if they are going after making more money.
- 8:10SPEAKER_01: So let's get started with this conversation by I would love for you to share why you believe so strongly that women need to be more confident and embrace sales in their business.
- 8:22SPEAKER_00: Absolutely.
- 8:24SPEAKER_00: Well, it starts with so let me do a trigger warning.
- 8:28SPEAKER_00: So just in case somebody needs to keep themselves and their hearts safe, I talk a lot about women's issues.
- 8:35SPEAKER_00: So that's domestic violence, that's sex trafficking, that sort of thing.
- 8:39SPEAKER_00: So don't go deep into it, but just if the conversation bothers someone, I just want to put that out there.
- 8:45SPEAKER_00: Um, so for me, it starts with my mother and my father, and my mom being probably about 25 years old, and my dad being 29, and my father being the most controlling man I've ever met in my life.
- 9:07SPEAKER_00: And I'll never forget that my mom and I were in the house, and it at that point it wasn't just my mom and I, it was my little brother too, we're in the house, and my mother was like, I'm getting ready to go across the street to our neighbor's house.
- 9:24SPEAKER_00: And I was like, Okay.
- 9:26SPEAKER_00: But as opposed to going to the front door, she opened the window, our living room window.
- 9:34SPEAKER_00: And I was like, What the heck?
- 9:36SPEAKER_00: What's going on?
- 9:37SPEAKER_00: So my mother had to crawl out the front window to go across the street to my neighbor's house.
- 9:44SPEAKER_00: Now, little five-year-old me, six-year-old me, whatever I was at that age, I didn't realize that my dad had basically locked us in the house.
- 9:57SPEAKER_00: And this triggered when I bought this house that we're in about 10 years ago.
- 10:03SPEAKER_00: When they were showing us the house, it had a deadbolt lock on it.
- 10:07SPEAKER_00: So you need a key to unlock it.
- 10:09SPEAKER_00: And in that moment, I froze because this was something I hadn't thought about in years, hadn't come up for me.
- 10:17SPEAKER_00: And I remember though being in that moment, even as a little person, saying, I will never allow a man to control me.
- 10:26SPEAKER_00: My mom was a stay-at-home mother, and my dad's not a tyrant, he was very immature.
- 10:33SPEAKER_00: They've been married.
- 10:34SPEAKER_00: My mother went on to glory um a couple years ago, but they've been married as long as I've been alive, so 50 years.
- 10:43SPEAKER_00: He was immature, she was immature, but it was still abusive.
- 10:47SPEAKER_00: And it was financially abusive because my mom had never worked, and I saw a pattern of women who didn't have access to money and how it significantly limited their choices as it related to their own personal sovereignty.
- 11:07SPEAKER_00: In that moment, I knew that I had to make my own money, and they kind of followed me from there.
- 11:15SPEAKER_00: So, fast forward to selling, selling is the only way that you can control your life, to be candid.
- 11:26SPEAKER_00: You need options.
- 11:27SPEAKER_00: Money is nothing but options.
- 11:29SPEAKER_00: That's how I describe it, that's how I feel.
- 11:32SPEAKER_00: And so many women stay in abusive relationships because they don't have options.
- 11:38SPEAKER_00: When I think about the sex trafficking work that I do with organizations volunteering and financial support to helping women who have been rescued out of that lifestyle, almost every time I get the opportunity to talk to a woman who was in those situations, the root of the conversation was I didn't have access to money.
- 12:00SPEAKER_00: So these may seem like very extreme cases, but this is happening next door to all of us.
- 12:06SPEAKER_01: Yep.
- 12:07SPEAKER_00: It's happening with the president of the PTA, it's happening with the young girls who you see down the street who look like they're functioning fine, but they're actually being financially controlled.
- 12:21SPEAKER_00: If we want women to be truly free, they must have access to money.
- 12:26SPEAKER_01: Yes.
- 12:27SPEAKER_01: Oh God, this is so huge.
- 12:30SPEAKER_01: And I feel like we could dive into this just alone, this topic.
- 12:34SPEAKER_01: And this is why one, I believe we need to really work on our money mindset because the way women are conditioned in the Western world is very much don't talk about money.
- 12:47SPEAKER_01: Talking about money is not okay, talking about what you make is not okay.
- 12:52SPEAKER_01: Um, women are taught to save and you know, minimize how much money they're spending, whereas men are taught to invest and maximize how much money they're earning.
- 13:03SPEAKER_01: And I also read another statistic that was like statistically, more women die in poverty than men because they in general outlive or divorce their spouses.
- 13:15SPEAKER_01: And so it's one of the fastest growing segments of people below the poverty line, is women, because lower access to money, lower access to opportunities, lower pay for the opportunities they do get.
- 13:30SPEAKER_01: And if we don't really embrace the fact that money is a tool to help us create opportunities for ourselves, we're gonna continue to perpetuate these cycles of being able to be controlled by money.
- 13:45SPEAKER_00: Yeah, for sure, for sure.
- 13:48SPEAKER_00: And it's interesting, I always say the problem with white feminism, that's what I call it, because this energy behind some of this that we're talking about comes out of that movement.
- 14:02SPEAKER_00: And women, the focus on women saving money was not oppressive, it was a survival thing.
- 14:13SPEAKER_00: So I always tell my clients that, especially when they start doing shadow work, when they start looking at the darker parts of their life and their personality and why they're there, to approach it with gentleness and remember that the thing that you now resent is the thing that kept you safe.
- 14:31SPEAKER_00: So when I hear things like that, like, you know, women have to focus on saving.
- 14:36SPEAKER_00: Yeah, because of what you just said, we outlive our spouses.
- 14:40SPEAKER_00: Oftentimes we're underpaid, they're divorced later in life.
- 14:46SPEAKER_00: And so saving money was how you survived, especially if you weren't going to be given an opportunity to make more.
- 14:55SPEAKER_00: I never forget my grandmother used to tell me now, I don't subscribe to this now personally, because it kind of rubs up against Christian values for me.
- 15:03SPEAKER_00: But my grandmother used to always tell me, keep some money for yourself.
- 15:07SPEAKER_00: Like, never tell your husband exactly how much money you have at any point in time.
- 15:13SPEAKER_00: Always keep you a little kitty off to the side where you're putting money.
- 15:18SPEAKER_00: And but it was a secret.
- 15:20SPEAKER_00: So the principle was a valid principle, but it was a secret, the part that's that I did not like.
- 15:28SPEAKER_00: So I do have separate accounts for my husband that are only mine, but he has access to see them.
- 15:36SPEAKER_00: Yeah.
- 15:37SPEAKER_00: You know, I access have no access to get nothing.
- 15:41SPEAKER_00: But at least he can see it.
- 15:42SPEAKER_00: And Lord forbid if I were to pass away and that sort of thing, he has all the passwords to every debit card I have.
- 15:50SPEAKER_00: Like I would want him to be able to get the money.
- 15:54SPEAKER_00: But so it's those types of narratives, though.
- 15:57SPEAKER_00: Yeah.
- 15:58SPEAKER_00: That kept us safe.
- 16:00SPEAKER_00: Well, our nervous system doesn't know that we are not in 1950, 1960 anymore.
- 16:08SPEAKER_00: That more women than ever.
- 16:10SPEAKER_00: The counter to that is starting their own businesses.
- 16:14SPEAKER_00: There are more women in the C-suite than ever before.
- 16:17SPEAKER_00: Do we need more?
- 16:18SPEAKER_00: Absolutely.
- 16:19SPEAKER_00: But we aren't the docile step-fort wife, leave it to beaver of 1960.
- 16:26SPEAKER_00: But our nervous systems, I think, sometimes are still responding in that way.
- 16:31SPEAKER_01: Oh, yes.
- 16:32SPEAKER_01: And I think about my, I was primarily raised by my grandmother, and she's depression-era, you know.
- 16:40SPEAKER_01: So for her, the thriftiness was so deep.
- 16:45SPEAKER_01: And it took a lot for me to reprogram that.
- 16:48SPEAKER_01: And like you said, it's because when her nervous system is all like save every penny, use every coupon, don't throw anything away because you might need it, that's not necessary at this point.
- 17:01SPEAKER_01: And that's like passed down through generations.
- 17:05SPEAKER_01: Like whatever your mom went through, whatever your grandmother went through, those mindsets, those lessons are very much passed down.
- 17:11SPEAKER_01: And for modern women right now who have opportunities, our mothers and grandmothers just honestly did not.
- 17:18SPEAKER_01: Like there's more available to us than any other time.
- 17:22SPEAKER_01: And we have to overcome the ingrained mindset challenges here so that we can truly embrace those opportunities, go after those opportunities and not get in our own way, which it brings us to sales confidence.
- 17:35SPEAKER_01: Yeah.
- 17:36SPEAKER_01: Because, you know, so many women struggle with this.
- 17:40SPEAKER_01: And you have always been, at least in my mind, as long as I've known you, someone who's very, very confident.
- 17:47SPEAKER_01: But how did you find that confidence?
- 17:49SPEAKER_01: How did you find out you were good at sales?
- 17:52SPEAKER_00: Yeah.
- 17:53SPEAKER_00: So I shared a bad story about my dad, but then I'm gonna share a good story about my dad.
- 17:59SPEAKER_00: One of the things that I think is the foundational piece to sales confidence is only your voice, your voice and your values, the two V's.
- 18:06SPEAKER_00: The only more important V than voice and values is your Volva.
- 18:10SPEAKER_00: No, I'm kidding, but I'm serious.
- 18:13SPEAKER_00: Uh, but truthfully, my dad affirmed my voice.
- 18:17SPEAKER_00: So when I'm working with women who are typically hesitant about selling, these women are typically the same women who are hesitant about sharing their opinion on anything.
- 18:27SPEAKER_00: They're hesitant about speaking up.
- 18:30SPEAKER_00: When someone has crossed a boundary or violated a value, these women often struggle to put voice to that violation.
- 18:39SPEAKER_00: I don't know what the Vs are with me today, but I'm black, I'm Baptist, alliterations are a thing.
- 18:45SPEAKER_00: Okay.
- 18:46SPEAKER_00: So I'm like, We're going with the right.
- 18:49SPEAKER_01: I'm like, that's like the fourth V.
- 18:51SPEAKER_01: How did that even happen?
- 18:52SPEAKER_01: You might have a whole new keynote coming out of this.
- 18:55unknown: Exactly.
- 18:56SPEAKER_00: I'm like, what's the fourth V?
- 18:58SPEAKER_00: So, in all sincerity, that lack of being able to own what you stand for is at the heart of sales confidence.
- 19:08SPEAKER_00: The more that you can own what matters to you, values and principles that matter to you, the easier it is for you to voice it.
- 19:18SPEAKER_00: It's like putting a battery in your in the back of the Energizer bunny.
- 19:23SPEAKER_00: Yep.
- 19:23SPEAKER_00: Your voice and your values fuel that.
- 19:26SPEAKER_00: So when you think about selling, to me, selling is basically just a transference of belief.
- 19:32SPEAKER_00: The belief that you have in your product, you want your client to have the same level of belief, if not more.
- 19:39SPEAKER_00: So when I think about that, it's just me again advocating for the thing that I sell, speaking up for the thing that I sell, giving voice to it.
- 19:50SPEAKER_00: So my very first sales job was when I was in seventh grade, and we used to have these very cool write-on magazines, and so like New Edition would be in there, and you know, whatever little black boy group, Prince was big back then too, Michael Jackson, and they were all in these magazines, and the magazines would cost like a dollar and fifty cents.
- 20:15SPEAKER_00: Well, what I would do is because my favorite aunt, who's gone under glory now, too, was an executive assistant at EF Hutton.
- 20:22SPEAKER_00: Remember EF Hutton?
- 20:24SPEAKER_02: Mm-hmm.
- 20:24SPEAKER_00: He talks, everybody listens.
- 20:27SPEAKER_00: Well, she was an EA there, and she had access to dun dun dun, a lamination machine.
- 20:35SPEAKER_00: So what I started doing was buying those magazines, ripping out the pictures of Prince and New Edition and Bobby Brown, and I would take them to her job on the weekends because she always works Saturday morning, and she would take me with her, and I would laminate those pictures and sell them at school for like 50 cents when the magazine cost me about a buck 25, kind of a thing.
- 20:59SPEAKER_00: And so that was my very first sales job, was kind of like, oh, people want these pictures.
- 21:07SPEAKER_02: Yeah.
- 21:07SPEAKER_00: And they want to put them on their wall, but the problem was they get all crunkle and crinkly and putting them on the wall.
- 21:15SPEAKER_00: I'm like, I solved that problem for you.
- 21:17SPEAKER_00: It's laminated, it's ready to go.
- 21:19SPEAKER_00: For the low, low price of 50 cents, you could have it.
- 21:24SPEAKER_00: I love it.
- 21:25SPEAKER_00: So that was kind of my first entree because again, seeing my mother and knowing, because my mother was always very open with me, and she told me what my dad would do.
- 21:36SPEAKER_00: She would be like, Your dad didn't put his check on the table and he hasn't cashed it.
- 21:41SPEAKER_00: It's on the table, it's on the kitchen table.
- 21:44SPEAKER_00: And so I grew up with a consciousness around money and how not having it was problematic.
- 21:52SPEAKER_00: So for me, I started looking for ways to make my own little money.
- 21:56SPEAKER_00: And so that was when I found out okay.
- 22:00SPEAKER_00: If I know how to sell, I will never be broke.
- 22:04SPEAKER_00: I didn't know I was selling in that way when I was little, but I knew it kept me not broke.
- 22:09SPEAKER_00: It kept me with lunch money.
- 22:10SPEAKER_00: It kept me with candy store money.
- 22:12SPEAKER_00: It kept me with resources.
- 22:14SPEAKER_00: So fast forward after undergrad, I went into HR.
- 22:20SPEAKER_00: And so I stayed in HR for, I don't know, maybe 10 years, something like that, until I got recruited out.
- 22:26SPEAKER_00: So my very first sales job was a recruiter.
- 22:30SPEAKER_00: And so I worked for Robert Half, which is one of the top staffing firms in the nation.
- 22:37SPEAKER_00: I was recruited out of HR into Robert Half, and that was completely a sales job, basically.
- 22:45SPEAKER_00: And I never looked back.
- 22:46SPEAKER_00: I never looked back because I made more money there than I had ever made in my entire career.
- 22:53SPEAKER_00: Um, the very first year I went from HR making about$40,000 as an HR generalist.
- 23:01SPEAKER_00: And my very first year selling there, I think I made like$105,000, something like that.
- 23:09SPEAKER_00: So that was a huge jump for me.
- 23:12SPEAKER_00: But by the time I left there, I was making over$200,000.
- 23:17SPEAKER_00: And so I went from$40,000 a year to$200,000 in three years' time.
- 23:26SPEAKER_00: As like, there's no way in hell I will ever go and sit back in somebody's HR department.
- 23:31SPEAKER_00: That ain't happening.
- 23:33SPEAKER_00: And having that control over my income being like, I want something, I want to buy something, I want to invest something in something, I want to go somewhere, I can give myself a raise today.
- 23:47SPEAKER_00: How many options, careers do you have other than being an entrepreneur where you can literally say, I'm gonna give myself a raise today?
- 23:55SPEAKER_00: That type of freedom, that type of control over your life, that type of sovereignty only happens in selling.
- 24:03SPEAKER_01: Oh my gosh, I love that you shared this story so much because I think if more women had this kind of light bulb moment and realized that there's only so much you can scrimp and save and budget to create what you want in life.
- 24:22SPEAKER_01: But when you realize that you can create income for yourself, you can go out and sell pretty much anything and unlock the ceiling on your income.
- 24:33SPEAKER_01: That is so incredible to me.
- 24:36SPEAKER_01: And the world is doing so many people a disservice by keeping us playing small, saying, cut your coupons, budget, budget, budget, stop having your latte.
- 24:45SPEAKER_01: I don't want to stop having my latte.
- 24:46SPEAKER_01: I'm gonna earn enough money so I can run through the Starbucks drive-thru every day.
- 24:51SPEAKER_01: Amen.
- 24:52SPEAKER_00: That's that Dave Ramsay, Susie Orman kind of fan.
- 24:57SPEAKER_01: Yeah.
- 24:58SPEAKER_01: And at the same time, the way they both made their wealth was by starting businesses and selling products and programs and courses and licensing their intellectual property to everyone so that every church in the world now has Dave Ramsey's program.
- 25:16SPEAKER_01: Believe he cashes in on all of that.
- 25:19SPEAKER_01: And it's not because he had a budget that said cut out your favorite treat.
- 25:26SPEAKER_01: Leslie's like laughing her head off over here.
- 25:29SPEAKER_00: Yes, I'm like, only because I like Dave Ramsey.
- 25:33SPEAKER_00: Let's be clear, I'm not a Dave Ramsey hater.
- 25:36SPEAKER_00: Like his energy is funny to me.
- 25:38SPEAKER_00: I like Southern men, so I think that's part of it.
- 25:41SPEAKER_00: Kind of he reminds me of a cranky grandpa.
- 25:44SPEAKER_00: But his financial advice is littered with privilege.
- 25:49SPEAKER_00: And I don't think that he realizes that in his conversation at all.
- 25:55SPEAKER_00: I think he very much so feels like he's pulled himself up by his bootstraps, you know, hard work.
- 26:01SPEAKER_00: He did all of the things.
- 26:02SPEAKER_00: And I'm not denying that he did not.
- 26:05SPEAKER_00: But I think there's a huge blind spot with him around privilege, that his financial advice doesn't work for the average person.
- 26:13SPEAKER_00: So yeah, saving lattes.
- 26:16SPEAKER_00: No, just go make more money.
- 26:17SPEAKER_00: Just go make more money.
- 26:19SPEAKER_01: So how can more women?
- 26:22SPEAKER_01: I mean, I feel like if we could package up your energy and confidence into like a little pill that we could all take every day, then we would solve so many problems that women have selling their offers, their products, programs, and services.
- 26:36SPEAKER_01: How do you think more women can build that confidence and stop feeling so hesitant or awkward or uncomfortable when it comes to, hey, this is what I have.
- 26:49SPEAKER_01: And like you said, advocating for their offers.
- 26:53SPEAKER_00: Yeah.
- 26:53SPEAKER_00: First of all, before you can advocate for your offer, you have to advocate for yourself.
- 26:58SPEAKER_00: Sales is an energetic game.
- 27:00SPEAKER_00: People can feel your energy.
- 27:02SPEAKER_00: And so you have to think very highly of yourself first.
- 27:06SPEAKER_00: Oftentimes, before we can advocate for a product, when you haven't been advocating for yourself, you're asking women to that's a very heavy lift.
- 27:15SPEAKER_00: So one of the things that I feel like specifically to women who people who identify as women and really that feminine energy that we have, one of our God-given gifts is our intuition.
- 27:29SPEAKER_00: It is a game changer, and I really wish more women really leaned into that, especially in a sales capacity.
- 27:36SPEAKER_00: Our ability to be empathetic, our ability to see things from multiple angles makes us very solution aware.
- 27:43SPEAKER_00: And when you're solution aware, the price for what you sell goes up significantly, like leaning into your intuition.
- 27:53SPEAKER_00: And so once you know what you care about, why it matters to you, putting voice to it becomes a little bit more natural.
- 28:04SPEAKER_00: So for me, at a base level, is we have to teach women to trust themselves, trust their bodies, trust their voices, trust their intuition, trust their intellect, because we are living in a world that keeps women doubting if they're enough, do they know enough?
- 28:22SPEAKER_00: But ultimately, if they are truly worthy of anything, we all live in that world as women.
- 28:30SPEAKER_00: I really want women to trust themselves, trust their bodies.
- 28:37SPEAKER_00: And so, for those who don't know, I've owned a pole dance studio for almost 20 years.
- 28:43SPEAKER_00: And at the heart of that, people see it on, you know, Bad Girls Club or they see it on something, and they're like, oh, that looks so fun.
- 28:50SPEAKER_00: But at the heart of my approach was getting women to trust their bodies again, that your bodies are capable of doing things that you never thought possible.
- 28:59SPEAKER_00: You're stronger than you ever knew, you're able to push through obstacles.
- 29:05SPEAKER_00: Because one of the things that I tell people all the time, going back to the energy of a thing, your body doesn't know if you can climb a 12-foot pole in a studio, your body doesn't know the difference of you climbing 12 a 12-foot pole or you standing in front of your asshole client who you need to fire because they've been abusing you.
- 29:26SPEAKER_00: You're they've been doing scope creep, they've been doing all the stuff, and you need to fire them.
- 29:32SPEAKER_00: Your body doesn't know the difference.
- 29:34SPEAKER_00: All your body knows is that it's felt fear and it's overcome it.
- 29:40SPEAKER_00: It doesn't know that you're not climbing a 12-foot pole anymore.
- 29:44SPEAKER_00: All it knows is that it felt fear and it overcame it.
- 29:50SPEAKER_00: So you're training your body that it can do hard stuff.
- 29:57SPEAKER_00: And a woman who trusts her body because how many times, Rachel, have you been in a situation and you felt something somatically, something in your body that lets you know that this was off?
- 30:10SPEAKER_01: Oh, all the time.
- 30:12SPEAKER_00: And so many women shut that down, they ignore that because of conditioning.
- 30:19SPEAKER_00: Like we should ignore pain, we should be small, we should be all those things.
- 30:23SPEAKER_00: But when you actually lean into that, that trust, like something's not right, and I'm gonna follow that, it opens a door.
- 30:32SPEAKER_00: I think one of the things that makes women hesitant about selling, other than the stereotypes of selling, is so many women like, well, what if the client asks me something I don't know?
- 30:43SPEAKER_00: Or what if I get embarrassed because I'm talking to the CFO, you're selling B2B, and now you're talking to this powerful guy?
- 30:52SPEAKER_00: What if he catches me on something?
- 30:54SPEAKER_00: Or what if I say the wrong thing?
- 30:56SPEAKER_00: Or what if it doesn't come out right?
- 30:58SPEAKER_00: So fucking what?
- 30:59SPEAKER_00: What if it doesn't?
- 31:01SPEAKER_00: I love this.
- 31:03SPEAKER_00: Agree.
- 31:05SPEAKER_00: Do you trust yourself enough to know that I will have the answer that I need to have?
- 31:12SPEAKER_00: And if I don't have the answer, if I'm caught off guard, I can come back to center.
- 31:17SPEAKER_01: Yes.
- 31:18SPEAKER_00: Training your physical body through a movement modality, my choice is obviously pole, but there are several movement modalities that will teach you to trust your body.
- 31:28SPEAKER_00: Build trust in the fact that you can rebound, build trust in the fact that you can stand 10 toes.
- 31:36SPEAKER_00: It starts in your body first.
- 31:39SPEAKER_01: This is so important because this nervous system conversation is one that I feel like is becoming a little bit more mainstream.
- 31:47SPEAKER_01: You have been so ahead of the curve on this.
- 31:50SPEAKER_01: And I think anybody who's done any sort of movement or mindfulness practice, the more you can drop into your body, the easier it becomes to access that intuition.
- 31:59SPEAKER_01: It tells you when something's off.
- 32:02SPEAKER_01: And I think this is one piece that a lot of women are very in their heads.
- 32:09SPEAKER_01: They're very analytical, you know, they want to overthink it to death instead of just doing something, just getting into action.
- 32:19SPEAKER_01: Because I find the action is what creates the clarity, is what helps you move through and helps you figure things out.
- 32:25SPEAKER_01: And I feel like one of my strengths has always been I have this unshakable belief that I can figure out pretty much anything.
- 32:34SPEAKER_01: And that's kind of a dangerous belief because I will take risks that other people won't necessarily take.
- 32:41SPEAKER_01: But I'm pretty sure, like, if I'm in any conversation, and like you said, I don't know the answer.
- 32:45SPEAKER_01: I'm like, you know what?
- 32:47SPEAKER_01: I'm not sure right this moment.
- 32:48SPEAKER_01: Let me do some research and get back to you.
- 32:51SPEAKER_01: Absolutely.
- 32:52SPEAKER_01: And be totally fine with that.
- 32:54SPEAKER_01: And I think a piece of that, what I'm hearing from you, is we have to let go of the you have to be perfect all the time in order to take that action.
- 33:03SPEAKER_00: Absolutely.
- 33:04SPEAKER_00: And I don't know, and I'm not making that mean anything other than I don't have that information.
- 33:11SPEAKER_00: What I see a lot of women is that they make that mean that they're stupid.
- 33:16SPEAKER_00: It makes them mean that they're a fraud or there's something inherently wrong with them because they didn't have the answer to this complex question that a customer had.
- 33:28SPEAKER_00: It's all about what you make things mean in sales conversations.
- 33:33SPEAKER_00: The second thing that women don't want to sell is because they don't want to be rejected.
- 33:37SPEAKER_00: They don't want to be told no, right?
- 33:40SPEAKER_00: Like, because what do we make the no mean?
- 33:43SPEAKER_00: I spend so much time with women.
- 33:45SPEAKER_00: Like, what are you making that mean about you?
- 33:48SPEAKER_00: You are not your business, you are not your product.
- 33:52SPEAKER_00: It is a separate entity from you.
- 33:55SPEAKER_00: If you sell this thing or if you don't sell this thing, your worth remains the same.
- 34:00SPEAKER_00: If I make$2 million, if I make$20,000, my worth remains the same.
- 34:06SPEAKER_00: I'm priceless.
- 34:08SPEAKER_00: Jesus Christ died for you.
- 34:10SPEAKER_00: You are priceless, child.
- 34:12SPEAKER_00: There is nothing.
- 34:13SPEAKER_00: There is nothing that can assign your worth or take it from you.
- 34:18SPEAKER_00: So when you can separate your worth from the sales process, rejection don't mean that much to you because you're not rejecting me.
- 34:27SPEAKER_00: You're rejecting what I'm selling.
- 34:29SPEAKER_00: And then this is where my Kanye energy comes in.
- 34:32SPEAKER_00: And I feel like all women, yes, he's crazy.
- 34:35SPEAKER_00: I need a better example because every year he gets worse and worse.
- 34:40SPEAKER_00: But one thing I love about old Kanye is nobody loves Kanye more than Kanye.
- 34:45SPEAKER_02: Yeah.
- 34:46SPEAKER_00: That's the energy you need to have when you go into sales situations.
- 34:51SPEAKER_00: I remember going back to Robert Half.
- 34:53SPEAKER_00: We sat in one of those big bullpins, just like you see on Wolf of Wall Street, those sorts of things.
- 34:58SPEAKER_00: That is a true sales environment where it's competitive, you can hear everybody, it's loud, it's noisy, it's just like you see it in the movies.
- 35:08SPEAKER_00: Yep.
- 35:09SPEAKER_00: And I was one of the few women in the office, and I definitely was, I think there were only two black people in the office at that time.
- 35:18SPEAKER_00: And I'll never forget one of the guys who was sitting next to me heard me talking to a CFO because Robert Half doesn't count.
- 35:27SPEAKER_00: I'm talking to a CFO, and when I got off the phone, he was like, Oh my God, you didn't care if he bought from you or not, did you?
- 35:39SPEAKER_00: I was like, No, I sure didn't.
- 35:41SPEAKER_00: I don't care.
- 35:42SPEAKER_00: I'm not kissing his ass.
- 35:44SPEAKER_00: Like, I have something he needs.
- 35:47SPEAKER_00: And if he chooses to forego this person because it was a great candidate, who's hurt here?
- 35:56SPEAKER_00: Him or me?
- 35:57SPEAKER_00: Because I'm gonna find this candidate a job.
- 35:59SPEAKER_00: He's losing out.
- 36:00SPEAKER_00: So translate this to your bookkeeping business, translate this to your tattoo shop, translate this to your dispensary.
- 36:07SPEAKER_00: You have what someone needs.
- 36:10SPEAKER_00: And do you really believe that the thing that you are selling will change their life?
- 36:18SPEAKER_00: And if they don't take you up on it, they're lost.
- 36:22SPEAKER_00: If you really believe, because we talk a lot about being in service to people, like, oh, selling is serving.
- 36:29SPEAKER_00: Yeah, well, I want you to raise your cocky up.
- 36:32SPEAKER_00: I want you to get into your Kanye energy and be like, no, seriously.
- 36:36unknown: Yeah.
- 36:37SPEAKER_00: This is so good that if you pass it up, I pity the fool.
- 36:41SPEAKER_00: Like, I feel bad because you're gonna be stuck, or you're not gonna achieve the thing that I could have helped you accelerate and get to faster.
- 36:50SPEAKER_00: It takes you from the subservient position, this one down position that I think a lot of women feel in selling situations to we peers in this mug.
- 37:00SPEAKER_00: Matter of fact, I have the upper hand because I have the thing that could change your life.
- 37:06SPEAKER_00: Do women believe that?
- 37:08SPEAKER_00: I don't know, but I'm out here trying to help you to get that type of energy around what you do.
- 37:14SPEAKER_01: So huge to hear you uh share this because yeah, the the confidence and the uh separation between your worth as a human being, separating that from the worth of product, program, service, offer, whatever it is.
- 37:34SPEAKER_01: This is a conversation I had with my friend Jacquette Timmins.
- 37:38SPEAKER_01: And she said straight up, like, I hate when people say charge your worth because you are like you said, you are priceless.
- 37:48SPEAKER_01: Absolutely there is no dollar amount we can put on your value as a person, as a human.
- 37:54SPEAKER_01: And when we enmesh these feelings between like letting things mean something about ourselves personally, then we take it all personally, then we feel that rejection personally, it brings up all the abandonment issues you might have, speaking for myself.
- 38:12SPEAKER_01: And, you know, it just becomes this thing where it's really hard to overcome that because you're making it mean something about who you are, instead of looking at just the value of the thing you're trying to offer them and the solution you're trying to provide.
- 38:27SPEAKER_01: One of my favorite memories growing up, and again, I feel like there's some unfair advantages I have.
- 38:33SPEAKER_01: I worked behind the scenes in my dad's office from the time being a little kid.
- 38:37SPEAKER_01: And my first, one of my first jobs was setting appointments.
- 38:40SPEAKER_01: And I had a little tick sheet where I had to make a hundred dials a day.
- 38:44SPEAKER_01: And it wasn't even about getting a yes, it was like just keep going.
- 38:48SPEAKER_01: Because statistically, out of those hundred dials a day, like 20 people would pick up and I could set 12 appointments and four to six would show up.
- 38:57SPEAKER_01: And I had it so drilled in that it had nothing to do with me personally.
- 39:01SPEAKER_01: It was about here's the process that we follow.
- 39:04SPEAKER_01: You know, if they say no, we'll go next, got a whole nother list of people to call.
- 39:08SPEAKER_01: Now, this was back in the 90s, y'all, when you would open up the yellow pages and just start calling, just start calling the yellow pages.
- 39:17SPEAKER_01: Like, do you need a review of your commercial insurance?
- 39:22SPEAKER_01: But it taught me very early on that whatever they said didn't really matter.
- 39:27SPEAKER_01: Boom.
- 39:28SPEAKER_01: It had nothing to do with me.
- 39:30SPEAKER_01: All I had to do was follow this process and know that, you know, this is just part of how we go out there and help people.
- 39:39SPEAKER_01: So those lessons I think are invaluable.
- 39:42SPEAKER_01: And I wish more people had those before they jumped into business.
- 39:46SPEAKER_01: But regardless, you're gonna learn the lesson.
- 39:48SPEAKER_01: Either you're learning it on someone else's dime because you're working for someone, or you're gonna learn it on your own dime because you got to learn it yourself now.
- 39:56SPEAKER_00: Yeah.
- 39:56SPEAKER_00: Or you won't eat, or you won't eat.
- 40:00SPEAKER_00: That's simple, really, that's simple.
- 40:01SPEAKER_00: Like people ask me, why do you sell?
- 40:03SPEAKER_00: I'm like, because I've gotten accustomed to eating.
- 40:06SPEAKER_00: Like I enjoy food.
- 40:07SPEAKER_00: Like, what the heck?
- 40:09SPEAKER_00: But the truth of the matter is, even in that regard of the 100 dials a day, it was also teaching your body.
- 40:16SPEAKER_00: This was a somatic thing that was happening.
- 40:20SPEAKER_00: That I can just do this.
- 40:21SPEAKER_00: And the beauty of sales is that sales is a numbers game when people say that.
- 40:26SPEAKER_00: But I love the fact that you can figure it out.
- 40:29SPEAKER_00: You figured that out in your early 20s as a kid.
- 40:33SPEAKER_00: Like you figured that out.
- 40:35SPEAKER_00: Like, if I make a hundred dials, I'll get 20 people on the phone.
- 40:39SPEAKER_00: From those 20 people, I'll get 10 appointments, and four of them will show up.
- 40:44SPEAKER_00: So all I need to do is make the 100 dials, right?
- 40:47SPEAKER_00: Like you figured out the system that unlocked it.
- 40:50SPEAKER_00: But the thing, the energy to make the 100 dials, which is why I focus on sales confidence and not sales strategy, is that the energy behind the picking up the phone to make a hundred dials is what so many women lack.
- 41:05SPEAKER_00: If I had a dollar for every time a woman told me that sales drained her, like that's her least favorite thing, or she needs to take four hours to recover from a sales call to recalibrate.
- 41:17SPEAKER_00: And I'm like, sis, what is actually going on that is taking so much out of you?
- 41:23SPEAKER_01: It's the fear.
- 41:25SPEAKER_00: It's the fear of it all.
- 41:27SPEAKER_01: Yeah.
- 41:27SPEAKER_00: And they haven't figured out what you figured out as a young adult.
- 41:33SPEAKER_00: They haven't figured out the system.
- 41:35SPEAKER_00: And to go to Jacquette's point about the charging what you're worth, there's other things that keep us attached to our business and making it so personal.
- 41:45SPEAKER_00: Things like, oh, your business is your baby.
- 41:47SPEAKER_00: No, it's not.
- 41:49SPEAKER_00: As a mother of 13-year-old twins, is your collective the same as your twins?
- 41:56SPEAKER_00: Oh no.
- 41:57SPEAKER_00: Nowhere near.
- 41:58SPEAKER_01: Nowhere near.
- 41:59SPEAKER_00: Nowhere near, and it's nowhere near that important.
- 42:02SPEAKER_00: This is the last thing I'm gonna say that'll hopefully give your listeners some freedom around this.
- 42:08SPEAKER_00: Who you are innately, your personality, your gifts, the things you care about, your values, your principles, those things are the constant in your life.
- 42:19SPEAKER_00: Your business is not.
- 42:22SPEAKER_00: Your business may be here today, and you may decide to sell it tomorrow.
- 42:28SPEAKER_00: It is a container for your gifting.
- 42:31SPEAKER_00: Your gifts don't ever change.
- 42:34SPEAKER_00: There's never, your gifts never leave, but the container can shift.
- 42:39SPEAKER_00: And that gives you so much permission and freedom to do other things.
- 42:44SPEAKER_00: There's so many women who are doing businesses and you don't want to sell it anymore because you really ain't fired up about it anymore.
- 42:52SPEAKER_00: But you feel like I've given 20 years to my life.
- 42:55SPEAKER_00: That's how I felt with my Bowdan studio.
- 42:58SPEAKER_00: I've done this for 20 years.
- 42:59SPEAKER_00: What am I gonna do with it?
- 43:01SPEAKER_00: What will I be without it?
- 43:04SPEAKER_00: These types of questions.
- 43:05SPEAKER_00: And I had to remind myself, I'm not confident every day either, but I had to remind myself that you have skills outside of this.
- 43:15SPEAKER_00: Your skills, you've been helping women before you opened a pole dance studio.
- 43:20SPEAKER_00: You've been helping women in ministry, you've been helping women in volunteering.
- 43:24SPEAKER_00: Guess what?
- 43:25SPEAKER_00: You're gonna help women after that.
- 43:27SPEAKER_00: What are your gifts?
- 43:29SPEAKER_00: What are your values?
- 43:30SPEAKER_00: What are your principles?
- 43:31SPEAKER_00: The more that you focus on those things and the more rooted you are in those things, the more confident you'll be.
- 44:00SPEAKER_01: Confidence, pep talks.
- 44:03SPEAKER_01: Because I know you're out here talking about sales, confidence, and leadership all over the internet.
- 44:09SPEAKER_00: Yeah, I always tell people this because sales and leadership are the same to me.
- 44:14SPEAKER_00: There's a lot that goes on there because it again, it's the transference of belief, it's the transference of vision.
- 44:20SPEAKER_00: That's what a good leader does as well.
- 44:23SPEAKER_00: One of the latest things that I'm so excited about is this free quiz that we had developed on my website.
- 44:30SPEAKER_00: And it really helps you learn your unique sales and leadership style and how you can sell more and lead better.
- 44:38SPEAKER_00: If you go to my website, it's Lesliedelions.com.
- 44:43SPEAKER_00: You can also find me on IG, Leslie D Lions, and LinkedIn, Leslie D Lyons.
- 44:48SPEAKER_00: You're going to see the link for this quiz everywhere.
- 44:51SPEAKER_00: And the cool thing about it is it's only two questions, Rachel.
- 44:55SPEAKER_00: So it literally takes like 30 seconds to fill it out.
- 44:58SPEAKER_00: And what you're going to get back is based off of your unique personality, how you can lead better and sell more.
- 45:08SPEAKER_00: Super excited.
- 45:09SPEAKER_00: You get some tips that you can put some teeth into and make a difference that day with the results.
- 45:17SPEAKER_01: Love it.
- 45:18SPEAKER_01: Everyone, the link will be in the show notes.
- 45:20SPEAKER_01: So make sure you go grab that quiz.
- 45:22SPEAKER_01: And of course, if you love this episode, come connect with us on Instagram.
- 45:26SPEAKER_01: Leslie's on there all the time.
- 45:28SPEAKER_01: I'm on there all the time.
- 45:29SPEAKER_01: Just add us and let us know your thoughts, your takeaways, and what you're going to now put into action.
- 45:36SPEAKER_01: What are you going to do differently after hearing this conversation?
- 45:39SPEAKER_01: They're going to go take a pole dance class.
- 45:41SPEAKER_01: They're going to go take a pole dance class and get in their bodies so you can trust yourself more.
- 45:46SPEAKER_00: That's right.
- 45:47SPEAKER_00: Trust yourself more, you'll sell more.
- 45:50SPEAKER_01: I love it.
- 45:51SPEAKER_01: Thank you so much, Leslie.
- 45:53SPEAKER_00: Thank you, Rachel.
- 45:54SPEAKER_00: Thank you for all that you're doing in our world.
- 45:56SPEAKER_00: Thank you for what you've done for me personally over the years.
- 46:00SPEAKER_00: And may your tribe increase.
- 46:02SPEAKER_00: That's what I always say.
- 46:05SPEAKER_01: So there you have it.
- 46:06SPEAKER_01: Isn't Leslie just an amazing, amazing voice to have in your ear about embracing sales confidence?
- 46:15SPEAKER_01: Really re-examining the relationship you may have had with sales, that you may have had with money, and thinking differently so that you can truly step into your purpose.
- 46:27SPEAKER_01: You can truly be of service to the people that you're here to help in this world through your business.
- 46:34SPEAKER_01: I love everything that Leslie talks about.
- 46:36SPEAKER_01: She also has an amazing podcast, which I highly encourage everyone to go check out.
- 46:41SPEAKER_01: I'm going to be putting all of the links in the show notes so that you can go listen in.
- 46:48SPEAKER_01: And I want you to make sure that if you liked this episode, if you like this episode, if you like this conversation, one, make sure you have gone over to Instagram, do a quick screenshot of your podcast player, tag me at rachel.cook, tag Leslie at Leslie DLyons, and let us know what were your ajas, what were your insights, what are your big takeaways and things you're gonna start thinking about how you can step into being more confident in your sales.
- 47:19SPEAKER_01: And second, if you know this is an area you need to work on, if you know this is an area that you've kind of struggled in in your business, you haven't felt like you can truly go out in the world and tell people more about what you do and how you can help them, then I want you to keep on listening because the next few episodes in this series are going to be a game changer for how sales is changing, what you need to know about how sales is going to continue to change as the world is changing, as the economy is changing, as buyer needs and buyer preferences are changing, as markets and industries get more sophisticated.
- 47:58SPEAKER_01: There are so many little nuanced things here that we need to look at when it comes to continuing to bring in more sales in a changing world.
- 48:07SPEAKER_01: This, like marketing, is something that you need to be able to adapt and adjust based on the needs of your community.
- 48:15SPEAKER_01: And if you're not on top of it, you will discover as your sales start to slow down that you aren't communicating in a way that people really need to hear in order to continue to say yes to working with you.
- 48:27SPEAKER_01: So we have an entire month of talking about sales here on Promote Yourself to CEO.
- 48:33SPEAKER_01: So make sure you are subscribed to the podcast so that you do not miss a single conversation.
- 48:40SPEAKER_01: All right, thanks so much for listening, and I'll talk to you in the next episode.