Latest / Gimbal Podcast / What It's REALLY Like Being Head of YouTube for Ali Abdaal
Transcript
- 0:00What does a video look like from start to finish?
- 0:03Like, what? Oh my god, content creators need to make money.
- 0:05Is Ali reading word for word from a teleprompter?
- 0:09Okay, that's really, really good to know.
- 0:11Do you think that changing your strategy all the time confuses your viewers?
- 0:15Oh yeah, it confuses me.
- 0:20My guest today is Becky Iswara.
- 0:23She is the head of YouTube for Ali Abdal, who apparently is also a listener of the show.
- 0:28I'm excited for this one.
- 0:29We really jammed out about titles and thumbnails and what works and doesn't
- 0:32in the educational world here on YouTube.
- 0:34So please enjoy this interview.
- 0:37All right, Becky, welcome to the show.
- 0:39I'm so excited to have you for two reasons.
- 0:42Firstly, because you are the first person that we've met from producing this show.
- 0:48Like, you reached out to us after the show went live and so you are the first one.
- 0:52And now we're meeting through that,
- 0:55which just proves like this show is doing the purpose,
- 0:58it gets serving the purpose that we made it for, which is making really cool connections,
- 1:01meeting new people, getting our voices out there.
- 1:04And then the second reason is you're just like really impressively interesting.
- 1:09You have a lot of things going on.
- 1:12But at the forefront of it all is you are the head of YouTube for Ali Abdal.
- 1:18Yes, no, your show is great.
- 1:20Ali actually sent me your episode with Eric the same day it popped up on my feet.
- 1:25So what?
- 1:27Yeah, he knows you guys exist.
- 1:31That's exciting.
- 1:32Hi, Ali, welcome to the show.
- 1:33Thank you for watching.
- 1:34This is so cool.
- 1:35Tell me about how you got started working with Ali.
- 1:38I've read your sub stack.
- 1:39I found it pretty interesting.
- 1:40You've got a unique story.
- 1:41I'm curious to hear it.
- 1:43Yeah, that was such a happen sense kind of story.
- 1:46So I was maybe like many other folks curious about this online creator world,
- 1:51especially during the pandemic.
- 1:53I was working a very corporate job.
- 1:55I was a financial and banking reporter for S&P, like the S&P 500.
- 2:01That's who I was working for.
- 2:02And then Ali was like, if you create a video every single week for like two years,
- 2:07it's going to change your life.
- 2:07And I was like, yeah, cool.
- 2:09I'll take it.
- 2:09Whatever.
- 2:11So I started creating online and then I was publishing a YouTube video every week.
- 2:14Didn't get very far.
- 2:16Found this online writing course instead from David Perrell,
- 2:19who's also pretty much in this creator space.
- 2:22So I worked for his course, like kind of like on the side for about two years until it shut.
- 2:27And then Ali moved to Hong Kong.
- 2:30And I sort of kind of heard through the great fine.
- 2:33Well, he was looking for a YouTube producer in Hong Kong.
- 2:36And then this prolific online creator, Paul Millard,
- 2:40messaged me to apply.
- 2:41And I was like, I don't know if I want to quit corporate.
- 2:44Sorry, yeah, you were.
- 2:46The name is familiar.
- 2:47Did he write the other way or something like that?
- 2:49Is that the name of the book?
- 2:49The pathless path.
- 2:51The pathless path.
- 2:51Yeah, yeah.
- 2:52The pathless path.
- 2:52This is the book that convinced Ali to quit medicine.
- 2:55Like that guy.
- 2:56Yes, okay.
- 2:57Cool.
- 2:57Yeah, it gave people out of corporate one percent at a time.
- 3:00How did you know, Paul?
- 3:01He reached out to you and told you to apply?
- 3:04We knew each other through writing.
- 3:06Substack.
- 3:06I guess.
- 3:07Yeah, that that that whole online soft stack world is a lot smaller than it seems.
- 3:11I think everybody there kind of has an inkling of each other.
- 3:14It's just really great.
- 3:15Yeah, I love hanging out on soft stack.
- 3:18Yeah, Paul told me to apply.
- 3:19I was just like, I don't have already really corporate.
- 3:22And then I applied anyway for you to produce your role and got rejected.
- 3:26And then I just said, I just replied that person,
- 3:30she's in as she used to be head of content for Ali.
- 3:34I was like, hey, thanks for to notice.
- 3:35And if you're in Hong Kong, like we would love to grab coffee or something.
- 3:39And then she replied me saying, oh, actually, we're looking for a writer soon.
- 3:43So that job application will go up any minute now.
- 3:47And I was like, this is all the information I need.
- 3:49I happen to be going to an Ali event that evening.
- 3:52So right after he finished talking, I like made a b-line for him.
- 3:56And I was like, hi, I'm Becky.
- 3:58I work for David Perl and professional writer and permanent resident.
- 4:04I don't need a visa.
- 4:05And that's basically all I said to him.
- 4:09And then he was like, oh, okay.
- 4:12So yeah, long story short, that's kind of how I landed here.
- 4:15Three weeks in, he woke up at like 3 a.m.
- 4:18being like, oh my god, Becky should run the YouTube channel.
- 4:21And then that's how I got the job.
- 4:25Okay, let me just make sure that I've got things clear.
- 4:28So you actually applied for another position.
- 4:30It was a no.
- 4:32Yeah, I prefer YouTube producer.
- 4:33It was a no.
- 4:34And then he put out an application for writer.
- 4:38And then it was a yes there.
- 4:41And then I end up getting the YouTube role anyway.
- 4:43Because he realized between like all the roles that he needed in Hong Kong at that point,
- 4:47I was his first Hong Kong employee.
- 4:49So he, I think he realized like, oh, actually the YouTube user role is a little bit more urgent
- 4:53than the writer role.
- 4:55And that's how it happened.
- 4:57What a cool story.
- 4:58You actually met him in person and then that's the connection how it started.
- 5:02Tell me about your job.
- 5:03Like you have the title of head of YouTube.
- 5:06Don't think we've spoken to a head of YouTube on any team so far.
- 5:09We've had heads of content.
- 5:10We've had creative directors.
- 5:12Where does your job title fit in the mix there?
- 5:15Yeah, I think what that means really is I look after the platform because we have.
- 5:22So instead of I'm guessing a creative director would also be like looking at all the other
- 5:26platforms as well.
- 5:27I'm correct me if I'm wrong.
- 5:28I'm still new to this face.
- 5:30Like I'm about like nine months in.
- 5:31But yeah, so how do you two means like I just look at everything on the platform?
- 5:35I think we still turn to Angus a lot as our like unofficial head of content.
- 5:40The way Ali's team instructor is actually really really fat.
- 5:43Like the whole team report to Angus and that's so he knows everything that's going on
- 5:47like both on the content side and the commercial side.
- 5:49So it's actually really helpful to ask him for some pointers in terms of direction
- 5:53because he knows what what the business side is.
- 5:56And we're not just like blindly doing content just based off of vibes.
- 6:01And yeah, so that's how it works.
- 6:03Like we kind of at the moment still independently run each platform.
- 6:08So like our head of social she's also based in Hong Kong like she runs our like TikTok
- 6:12Instagram.
- 6:13But we kind of sort of run independently.
- 6:15And we're trying to work together a little bit more to have a little bit more cohesion.
- 6:18We're not there yet.
- 6:19But I also look at the platform in terms of a business funnel.
- 6:23So I look after basically whenever we're doing campaign launches of what that strategy looks like
- 6:29on the YouTube side like what kind of content needs to go out for YouTube shorts,
- 6:33the YouTube long form, community type pose, like literally changing the links on like the banner
- 6:39and changing also the banner image and all of that.
- 6:42And I think that's how it may be a little bit different from just a YouTube strategy
- 6:47person that picks out long form content.
- 6:49I think because of all the business side that's involved as well.
- 6:52When you're managing the YouTube channel, how do you think about it?
- 6:57How do you separate it so that it doesn't feel like an ad?
- 7:01I think the motto that Ali has always had is like he wants to make the content kind of like
- 7:06free for 99% of his audience.
- 7:08And then maybe the 1% that wants to pay has like a digital support.
- 7:13So honestly, the stuff that he talks about, let me think about this.
- 7:18I'm asking this question because we're kind of going through a similar thing.
- 7:21We just launched a product and like, yeah, it just feels like,
- 7:25oh, how do we make sure we don't go?
- 7:27We don't turn in like the channel into an ad channel instead of like organic,
- 7:31which is what our audience is used to.
- 7:34Yeah, we do plugs on our channel.
- 7:36And you may have seen this here and there where like literally Ali would literally be like a
- 7:41sponsor integration, but it's us going in the middle and then Ali would just go like,
- 7:45oh, by the way, we're like launching something like really exciting.
- 7:48If you want to join the wait list, like the like is down in the description below,
- 7:51like it would literally read kind of like an ad,
- 7:53but we would try to keep it brief.
- 7:56And we also put it like somewhere in the second half of the video, usually,
- 8:01because the people that are interested in the program would usually be people who are like
- 8:06true core fans of Ali and would actually see it in the second half of the video.
- 8:13We don't push for the product so much.
- 8:16I think people also get mythed off by it.
- 8:18Like we would just see some comments on the YouTube community's app being like,
- 8:22oh my god, this is too salesy.
- 8:23Like you're such a sellout, all of that.
- 8:25So we try to be like, yeah, like what?
- 8:28Oh my god, content creators need to make money.
- 8:33It's such a mind-blowing concept that we can't just like live off of brand deals.
- 8:39It's a tricky balance.
- 8:41It's interesting.
- 8:42It's a bit of a like a song and dance when it comes to putting ads in the content itself.
- 8:48And I waffle back and forth between like what the right approach is.
- 8:52Because if you look at like a Johnny Harris video, there's always an ad.
- 8:55And it's always within like the first one minute of the video.
- 8:57And you kind of know as the viewer, like it's happening then.
- 9:00And you can choose to watch it or skip through it.
- 9:03But it sounds like counterintuitive to put an ad that early in the video.
- 9:07Yet he's still been doing it for the last couple of years.
- 9:10And I know Linus Tech Tips does something very similar.
- 9:12With us at the Mark Manson team, we tend to put it kind of in the middle.
- 9:16But that's not our own ad.
- 9:18Like you brought up an interesting point where it's like if you're promoting your own content,
- 9:21you want to put it in the latter half, you're not contractually obligated to put it
- 9:25earlier in the video.
- 9:26Mark Rober and Vsauce and Veritasium, they've always put it at the very end.
- 9:32Like Mark Rober has crunch labs and it's like a two and a half minute ad
- 9:36at the end of every video he makes.
- 9:38And it's just like it's just there.
- 9:39I mean, I don't know if people are calling him a cell at that point in the video.
- 9:43Like as you can choose to leave the video.
- 9:44Yeah. And we do things a little bit differently to depending on the product.
- 9:48So or what we're promoting.
- 9:50So for example, we're doing a productivity spark.
- 9:54And it's kind of like a two-day virtual summit.
- 9:57But it's completely free.
- 9:59So that we feel really comfortable plugging.
- 10:01Because we're like, hey, guys, enjoy this.
- 10:03It's free.
- 10:04And if you don't want to, you just don't sign up.
- 10:06So I think if it's something is free, we're a lot more comfortable doing it.
- 10:09Whereas if it's like a more expensive course,
- 10:11we're just like, how do we like present this?
- 10:13How do we position this?
- 10:14Like it's then a lot more thought goes into it.
- 10:17I think it still is, I guess fundamentally,
- 10:21we know that people on YouTube are watching it for free.
- 10:25And I think that's where like the tension lies.
- 10:27It's always just a little bit tricky.
- 10:28I'm like, how do you how do you pitch something?
- 10:30It's like easier to pitch stuff in an email.
- 10:32But when it's on YouTube, it just feels like, you know,
- 10:34you're turning on a camera and you're selling.
- 10:36I think that part is still.
- 10:37I think we're still trying to figure it out as well.
- 10:39We're just trying to go with like what doesn't feel icky.
- 10:42As non-scientific as that is, it is a pretty good
- 10:47parameter on like, when we know if we went too far.
- 10:50What would you put something out for free for?
- 10:52You mentioned doing like a seminar or something coming up.
- 10:55Yeah, so every, actually, every single quarter,
- 10:57we do a goals and reflections session.
- 11:01It's about an hour and a half to two hours every single quarter.
- 11:04And then during the beginning of the year, it's two days.
- 11:08So we have a bunch of guest speakers coming in.
- 11:10We have like Ali's wife Izzy, like doing a little bit of like a vision board
- 11:14and vision setting workshop.
- 11:15And then Ali's also doing like a little bit of a workshop.
- 11:18Last year, we had like 75,000 registrants coming to it for free.
- 11:23I think people just wanted to set nearest resolutions.
- 11:24And I think it's something that Ali's always enjoyed as well.
- 11:27It's like to do goal setting and such.
- 11:29So these sessions, the quarterly ones, I believe,
- 11:31he's been running for a while.
- 11:33They've always been free.
- 11:34I think they will always be free.
- 11:36I think it's one of the rare moments we get to go live with the audience.
- 11:42That is not paywall or, yeah, pay get it in any way.
- 11:45Anything we want to keep that element around.
- 11:48Got you.
- 11:49It's a bit of a philanthropic move,
- 11:50but it's also something that sounds like Ali really likes.
- 11:54And it's a way to connect with viewers on a deeper level.
- 11:56Yeah, people get to ask questions.
- 11:58We get to pull the audience as well and have like a little bit of understanding.
- 12:01So at the beginning of every session,
- 12:02we do a little like demographic check.
- 12:04And like, what are people working on?
- 12:06What are the goals?
- 12:08All of that.
- 12:08It's an interesting way to also, yeah,
- 12:10to also like understand our audience a little bit better.
- 12:13I want to bring it back to the YouTube channel.
- 12:15And I want to ask you, what does a video look like from start to finish?
- 12:21Oh gosh.
- 12:22Okay, so we're currently experimenting with it as we do.
- 12:26So we've tried sort of outsourcing different parts of the video prep
- 12:30to different team members, including the writing.
- 12:33And while objectively the writing is great,
- 12:36whether it's done by Ali, whether it's done by team members,
- 12:39there's just something special about Ali writing the script himself
- 12:42and preparing the structure of the video himself.
- 12:45Like when we go for a coffee or we're just having lunch
- 12:48or in between meetings and such,
- 12:50like he would have an idea and that we would like
- 12:52spar on it for a little bit.
- 12:53In the end of the day, it does seem like when he's the one
- 12:56preparing like the nitty gritty bullet points
- 12:58and the research material by himself.
- 13:00That's when the video really shines.
- 13:03So where the video prep comes in is we decide on a title first.
- 13:07Like we don't really work on a video unless we have a title for it.
- 13:10If we have a concept, an inkling of a concept,
- 13:12we really try our best to not get tempted to like
- 13:15to expand on the idea until we have a title.
- 13:18And it was reconvened that that's a good title.
- 13:20Then we would start talking about the contents and the outline of the video
- 13:25with the prep.
- 13:26Ali now has two filming days in his calendar.
- 13:29Everyone's on Thursday and those are his YouTube video days.
- 13:32He kind of doesn't think about any sort of content outside of those days
- 13:36unless I'm poking him with like questions
- 13:39and I need like specific answers to be like,
- 13:42for example, like hey, do we have the props ready for this weekend, all of that.
- 13:45So during that day, we start off with prep
- 13:48and then we kind of see where the day goes
- 13:51but the usually we're able to wrap up a video
- 13:54or maybe even two in a day.
- 13:56When you talk about going through prep,
- 13:57at that point the script has been written and you're just kind of like
- 14:00Oh, he's writing a script on the same day.
- 14:03On the same day.
- 14:04Man is really fast.
- 14:06Like he's extremely efficient and his endurance
- 14:11of like talking and just speaking to the camera.
- 14:13Like he could actually do it for eight hours.
- 14:15I don't know a lot of people who can do that.
- 14:16He is like, he could actually do that.
- 14:18He's turned on the camera on.
- 14:19You know, sometimes he might be like,
- 14:21I need a coffee and everything.
- 14:22And I was like, sure, go get your coffee.
- 14:23I'll like prepare all the camera lighting in the meantime.
- 14:26And then when he comes in, I'm like,
- 14:28right, camera's on, we're rolling.
- 14:29Like take your position and let's go.
- 14:31It's a tiny room as well.
- 14:35I guess that's like the downside of Hong Kong.
- 14:37It's like all the rooms are tiny.
- 14:39I'm actually sitting on like the window ledge
- 14:41is where I usually am.
- 14:43And I was just telling him like,
- 14:44I think your requirement for you to produce
- 14:46or is they need to be tiny enough
- 14:47to like be behind the camera in the window ledge.
- 14:52It's actually funny because our camera person is very tiny also.
- 14:56You would think you need like someone like,
- 14:59you know, a little bit, yeah, like a sturdier
- 15:02to like hold cameras and everything.
- 15:03But also we fit in like really, really obscure places.
- 15:06So it helps.
- 15:07When I'm in like, we can now have like semi-two filming
- 15:09so you just want is currently in his flat
- 15:12and then the other is we have a co-working space.
- 15:14But I'm also like in like a little tiny quarter
- 15:17behind a camera because that's all we can fit.
- 15:20And I was like, I think this is the best angle.
- 15:22Is yeah, just in a corner of a room.
- 15:24Is Ali reading word for word from a teleprompter
- 15:27or is it kind of like bullet points
- 15:30and then he goes and riffs?
- 15:31He does best with bullet points and riffs.
- 15:35But the hook we try to script our hook word for word.
- 15:38That is like the one part we try to put a lot of care into it.
- 15:42But it also helps to have something word for word.
- 15:44And then if he doesn't like it,
- 15:45he can just riff off a point by himself.
- 15:47He knows how editing works.
- 15:48So he knows that he can just say something
- 15:50and stop and repeat themselves.
- 15:52And the amount of time he does that throughout the video
- 15:54is actually pretty insane.
- 15:55He stops himself a lot
- 15:56and it will just repeat himself over and over.
- 15:58But I think because he does that so much,
- 16:00he's also gotten like a lot better at riffing.
- 16:03He can ramble and sound really, really coherent.
- 16:05But it's also because he's like ticket the time to like write out his thoughts.
- 16:09He times really, really fast.
- 16:11And it's just, for example, we shot a video yesterday
- 16:15and he took an hour and a half of prep of him
- 16:19just like writing word for word in on Ulysses
- 16:22and then just going back and forth with Claude.
- 16:25And I think by the end of the one and a half hour,
- 16:27he's had like a version six of the script
- 16:29and that's the one we use.
- 16:32That's interesting.
- 16:34While he was doing that,
- 16:35I was preparing some like thumbnail concepts
- 16:37and like doing a little bit of extra
- 16:40bracket research which is just going on YouTube
- 16:42and one of them just to see if that title is really the title we're going for.
- 16:45And then we sort of like confer at the
- 16:48and then I'm preparing all the camera setup and stuff.
- 16:49And then at the end, we just hit for court.
- 16:52So the new title split testing feature
- 16:55that YouTube has added, that's not something that you guys use.
- 16:58Oh man, we were trying to figure out how to use this properly actually.
- 17:01So yeah, at first we were using it and then
- 17:04like ask the video launches, but then we've been
- 17:07I've been talking to a couple of producers and a lot of them say like,
- 17:09oh, actually it doesn't really matter in the first 24 hours
- 17:12because it's only served to like the core audience anyway.
- 17:14So they would kind of click on it no matter what.
- 17:17We just choose. So unless we're like really
- 17:19unsure about the concept and it's like a really major variation,
- 17:22we won't really do a bit testing.
- 17:24Where a bit testing with the title,
- 17:26Fule is really helpful is when a video kind of like has is plateauing.
- 17:30And I bought this, I learned this from Saf,
- 17:33who also used to work with Ali and is now working with plans like Dan Presley.
- 17:37And what he said was basically if a video performance has sort of plateaued,
- 17:43the click to the right is kind of plateauing.
- 17:45But you can see that they're still getting a lot of views per hour.
- 17:48Those are like really good candidates for AB testing.
- 17:51I haven't figured out an automated way to do this or to like how to monitor at least like
- 17:55thousand like 1200 videos on his channel to be able to monitor every single one of them and
- 18:00figure that out. But that's when instead of like changing the title of completely,
- 18:04we would AB test it.
- 18:06Then one of the more successful cases of of the AB testing was the video,
- 18:10how to change your life. This is a video we did a couple of months ago.
- 18:13It's the one I'm most proud of because I pitched that video idea and and the whole content.
- 18:18But I think we were debating between how to change your life and then either you only need
- 18:24for hours or like the think day method or something because like XX method usually does well
- 18:28on Ali channel. And like we tested it a few times and it just didn't do well.
- 18:32That was really helpful and we wouldn't have like known that data point if not for AB testing.
- 18:36And now what we're trying to do is build a little playbook of like what works and what doesn't
- 18:41test out a few theories like, oh, let's do videos perform better.
- 18:44If Ali's face is in the thumbnail or do they perform better, if Ali's face is not in there,
- 18:47is it better as an overlay shot? What kind of thumbnail text works?
- 18:51You think like that. It's just it's just all data points that we're trying to
- 18:54systemize and put into a playbook and ever evolving playbook because see I'll go and audience
- 18:59behavior changes all the time. Yeah, it's interesting to hear your perspective on things because we
- 19:04have similar positions like I'm the creative director for Mark Manson and we make similar education
- 19:08content. And I think the title is obviously extremely critical. But I have had conversations
- 19:16around titles being less mandatory to like nail in education content compared to like entertainment
- 19:22content. Sometimes like the idea the concept itself is actually what propels the video forward
- 19:27and then we find a title after the fact. Oh, that would make sense. Yeah, I just like
- 19:32now YouTube is starting to send notifications around AB testing to mobile. And the
- 19:38notifications I keep getting are like they're inconclusive, inconclusive, inconclusive.
- 19:41Yeah. Take it. What am I doing wrong? Yeah, but all the variations are just so minor. It's so
- 19:47rare that we get a conclusive like 10% delta. Right, right, right. So I've kind of landed on this
- 19:54theory. If you're doing major changes because YouTube studio prioritizes watch time as the
- 20:01the metric for success. This is true for thumbnails, true for titles. That is, you know, if you're
- 20:06doing major changes, do it there. But I've actually been using TubeBuddy for like more subtle
- 20:13changes in thumbnails and titles because it uses click-through rate as its way of measuring success.
- 20:19And so, you know, if a title has the versus a or like a couple words that are different or if a thumbnail
- 20:24has, you know, mark or alley wearing a blue shirt versus a green shirt, that's not going to lead to a
- 20:29much wider, much longer watch time. But it might have a significant change if you measure by
- 20:37click-through rate. So that's what I've been doing. And sometimes with TubeBuddy, it will reveal like a,
- 20:42you know, a 10% difference, like something that dramatic. That's the strategy I use. And I like
- 20:48it. And it seems to work. It might not work next week. You never know. YouTube always changes.
- 20:52Okay. That's super nerdy question. But how is the TubeBuddy, how's TubeBuddy different from
- 20:57like ThumbnailTest.com or is it just like, because I know ThumbnailTest.com has like a lot of metrics to
- 21:02look at. I haven't tried the TubeBuddy A, B testing. Yeah. TubeBuddy was just the one that I learned.
- 21:07And as a result, that's the one that I've stuck with. But it's similar. Like it has a lot of stuff
- 21:12that I definitely do not use. Okay. That's really, really good to know. Because yeah, now I will,
- 21:17I think we've been optimizing for YouTube just because, yeah, we were optimizing for watch time.
- 21:23But now that you say that actually the more granular data, like those minor changes can have
- 21:28a massive or like give a massive significant delta in like CCR. Now I know to go to like the
- 21:33external sites for testing the minor changes. That's really helpful. Yeah. Yeah. I think it's very
- 21:39intuitive to use YouTube's platform for YouTube related things. But I've started to kind of come to
- 21:47the conclusion that YouTube doesn't do everything perfectly quite yet. And so there is justification
- 21:54for using third party tools or whatever else for other reasons. And that's just one of the tactics
- 21:59that I use when it comes to like testing stuff. Yeah. Okay. That's really, really helpful.
- 22:04Yeah. What was just even, even when we're like thinking about YouTube videos, for example,
- 22:08we're like, Oh, do we? Are we aiming for like watch time? Are we aiming for like views? Like
- 22:14it's always a really confusing like because it's, it's like two different metrics, like yes,
- 22:19directionally they're the same, but they can result in like really different videos. A video with
- 22:23it of Ali interviewing his friend who started fire cut. Yeah, we love fire editing. Yeah.
- 22:30Yeah. It's, is it a game changer for our editors? And I think like people I like the
- 22:36similar space, that video I think is like almost three hours. And the views are okay. But the
- 22:42average view duration on that is like insane. So I think it's like, so that kind of kind of
- 22:46kind of content would lead to like World War Two hours, for example. But it's also like,
- 22:49oh, do you want to keep creating those kind of content? Because they don't, they will not rack up
- 22:52as many views at least not at the start. It's a, it's a slow burn or kind of video. Yeah.
- 22:56Are you considerate of watch time when you are making standard talking head videos? Are you thinking,
- 23:01oh, this should be a 45 minute video versus a 20 minute video?
- 23:05I, well, we went through faces. There was a face earlier this year where we released like longer
- 23:10videos and we made it like 45 minutes and like we were like, okay, um, for it to be a little bit
- 23:15rambly. Um, and now we've sort of gone the opposite way. I think now we're trying to shorten it
- 23:20that current approaches that we want to increase like the information density is how Ali calls it.
- 23:26So now we're like pivoting towards doing like shorter tighter edits with like a little bit more
- 23:30visuals and a little bit more stuff going on in the video. And I think that's just a byproduct
- 23:35of seeing like people in the space doing similar things. I don't think there's a right or wrong
- 23:39answer because I personally believe like there's an audience for everything. Yeah, but if people
- 23:44are gravitating a little bit more towards tighter videos, then maybe we'll just, that's like the
- 23:49approach that we're getting. I think it's like we're, we're, we have a gut feeling, we test something
- 23:53out and then we look at the data and the results. And then we'll just get feedback ways of that.
- 23:58The way Ali always says is he's just like, well, I have a gut feeling, but I could always be
- 24:01convinced by data is what he always. Oh, I love that. Yeah. I feel the same way. Yeah. Yeah.
- 24:08Sometimes your gut feeling is like, it's accurate and you can just trust it. But then, you know,
- 24:13data is the ultimate decider. Do you think that changing your strategy all the time confuses your
- 24:19viewers? Oh, yeah, it confuses me. Yeah. So now what we're trying to do is, um, one of our priorities
- 24:29for sort of like the next quarter, and we've started this like maybe two weeks ago, is to really
- 24:35double down and work on our pre-production, filming, and post-production checklist and basically
- 24:40just having a system or like a playbook that we put together. Because what I realized is like,
- 24:45I've inherited like a checklist from I guess when Ali was in London and that was like a whole
- 24:51different team set up like YouTube was probably a different platform like a year ago. And
- 24:56a whole different team structure. This is when like some of its videos were written by a few
- 25:01team members. It was just a completely different system. And so in hindsight, what I should have done
- 25:05is like go through the checklist in the beginning. And instead of going like, this doesn't apply to
- 25:10because the team was different. What I should have done is like went to Ali and Angus and be like,
- 25:14okay, so what what is currently working? What is not working? And where do we need to fill in the
- 25:18gaps? So it was only in the past two weeks where we sat down and we like looked through the checklist
- 25:24and then like in the last two weeks we had like a one of 10 video and then the week after was a two
- 25:28of 10 just behind that one of 10. And then we were evaluating what did that video go well. And we
- 25:32were like, oh, well, unconsciously we were following this checklist. And therefore it worked.
- 25:36And now we're just like, oh my god, we should just stick to the dang checklist. It's so simple.
- 25:42But we should have just stuck to the system that we know works. Yes, so now we're like
- 25:46tweaking that. And hopefully we will experiment but like in the context of like we experiment but not
- 25:52so wildly. Like hopefully the the experiment includes like a like a stage where we iterate back
- 25:58on the checklist and then therefore we're we're continuing to refine the process instead of
- 26:02just blindly experimenting. We were missing pre-production stuff. So I think when I came in I was working
- 26:09a lot with like the team on like the post-production and the pre-production was a little bit all over
- 26:14the place that we didn't know where the ideas were coming from. We didn't know like how we were
- 26:18looking at our peers. We didn't know how prep the script should be. I think like a mistake that
- 26:24we've done was like, oh my god, Ali's busy. And therefore we should just like do the prep
- 26:27ourselves and like shove it to him and like have him read all the teleprompter. So we've done that.
- 26:32But I think what that resulted was like just like a disconnect between Ali and the script. And
- 26:37not to say that the script wasn't good. But I think it's it's just different when when the same
- 26:42person who's writing the stuff and doing the research is the one delivering the messages.
- 26:46They just have this like they're able to just connect the stuff in their head in a different way.
- 26:50So that was the major component of that was missing in the pre-production. So now we're just trying
- 26:56to take that back try to think of like title and thumbnail also in the beginning. And even just like
- 27:00thinking of a title and thumbnail without doing like any extensive like one off-ten or like YouTube
- 27:04browsing would already result in a better video. Yeah, pre-production is the big one that I think a
- 27:10lot of people gloss over and it's actually probably the most critical one because any problems
- 27:16that happen down the line whether it's when you're filming or in post-production
- 27:20is probably easiest to solve those problems during pre-production. But it's so easy to just write
- 27:26v1 and then be like well all right that's good and then we'll film it and then there's a common
- 27:29saying oh we'll fix it in post and as a former editor it's hard to fix everything in post you
- 27:34can't always pin it on the editor. You know we make sure to leave like extra amounts of time
- 27:38for pre-production for like roasting scripts going back and forth thinking about ways to make
- 27:42scripts more visual you know wait a way to tell a story first and then derive the lessons from
- 27:48the story rather than just spit the lesson out. We talked about titles a little bit you want to talk
- 27:53about I want to hear the two of you talk about thumbnails. Yeah it's it's a tricky one because like
- 27:59again like for an education channel like we try to be okay so there was a season sort of this
- 28:05year where we try to be like very wealthy creative with our thumbnails but then I think maybe
- 28:10that made the channel kind of look like an entertainment channel and it just gives off a really
- 28:15different vibe from what all these viewers are maybe used to so we actually don't know if it
- 28:20work we think that it might have like alienated a segment of our audience and now we're trying to
- 28:26pivot back to his like more conventional thumbnail. We also don't want to start off with like a
- 28:31completely crazy frame and then have the video just be him in the studio talking doing a talking
- 28:36yeah I'm in a similar boat I it's tough for YouTube education like it doesn't feel to me as
- 28:42critical to get it right as entertainment based content especially to audiences that are more
- 28:47mature like Alice con all these audiences relatively mature people who are looking to better
- 28:51themselves and it's similar with our audience team Mark Manson and we've actually found that
- 28:57simpler thumbnails are overperforming compared to like highly produced thumbnails so we always do
- 29:02try to keep it grounded within reality like if we elevate a thumbnail idea or if we kind of
- 29:08add a little bit of creative juices to it to make it more saturated or make it pop or look cooler
- 29:13we always make sure that it looks at least like it could exist in real life otherwise to your point
- 29:18it starts to look like an entertainment channel yeah I think Ali has specifically also said like oh
- 29:24we don't want to miss her beast looking thumbnail because that's not our audience so now this is
- 29:28a part of our pre-production process is like if we think that there is a specific pose or
- 29:33something that would work as a thumbnail we also try to shoot it on the same day there's just
- 29:39something about the thumbnail being like the first frame of the video that I think is quite powerful
- 29:45if if it works like if the first frame of the video is like Ali walking for example then that
- 29:50might not be the best thumbnail opportunity but or like somewhere in the beginning I think is
- 29:55what we found is like a very nice continuity and maybe this is just subconscious I don't know if
- 30:00that actually like impacts you. No I like it too and we've seen data where it's performed well for
- 30:05us as well wasn't always that way I think like in YouTube education right now authenticity is kind
- 30:10of like the winning ingredient whereas maybe last year or two years ago it was the information that
- 30:17was like the winning ingredient so you'd have like a bunch of valuable information you get it to the
- 30:21viewer as effectively and efficiently as possible and then the viewer would be happy having learned
- 30:27seven ways to be more productive but now it's kind of like it's rooted in story and it's rooted
- 30:32in authenticity because I think you could just go to chat GPT and say hey give me seven ways to
- 30:36be more productive and then it spits out seven ideas within one second you don't necessarily need to
- 30:41watch a 20 minute video anymore to learn those tactics right we're always looking for ways to
- 30:46introduce stories or authenticity or to tell something in a bit of a creative way now and I don't
- 30:51know if that's right it seems to work for us when we do it right but also it has it has gone
- 30:56belly up a couple times so yeah sometimes the videos you think are gonna do well don't and then
- 31:01vice versa it's just like we can test it out as best as we can with like the best high educated
- 31:06guess and then you just have to let the platform decide let the audience decide are you really
- 31:11observant of other channels and the types of titles and thumbnails that they're doing and looking
- 31:17for those kinds of trends and thinking how can we make a video with that same title yes and
- 31:22no in a sense like yes to just to know what the other people in this space are doing and I think
- 31:28we have seen like sort of this the shift where I'm sure you might notice it too on YouTube where
- 31:32everybody is making like the same kind of videos the exact same thumbnails the exact same titles
- 31:37the exact same thumbnail text someone sent to me have sent me a video the other day being like
- 31:42the title was how to change your life and the thumbnail text was you only need four hours and they're
- 31:46like hey that's yours yeah that's so true so I think there is like some part of us that also does
- 31:54that we also do the same to our competitors and the reason for it like as unoriginal as it seems
- 32:00it works like if you just use those thumbnails and use the thumbnail text combination your views
- 32:05just go up it's but I think we're careful of not doing it too much because then we start to lose
- 32:09our because then I feel like because now I see like five videos with like the same title and I kind
- 32:13of don't want to click on it like personally as a viewer I think that in that sense anecdotally
- 32:18we're also just trying to stray away from that to be not too samey to the other channels but it is
- 32:23a little bit tricky because it's like the views are there and at the end of the day it's also kind
- 32:27of the views kind of prop up the channel as well so we can't ignore it too much and I think it's
- 32:32always like a balance between like you said like authenticity because I think that's what a lot of
- 32:36people gravitated towards when it came to Ellie's content. Yeah I feel a similar sliminess
- 32:43when seeing other titles exist out there and getting millions of views and I'm like wow if we need
- 32:49a million views let's just make that video right then and there but I think if you balance it
- 32:54between truly authentic content original content I feel less slimy about it it feels like you are
- 33:01at least as the way I think about it I'm observant of what's going on in the space and then jumping
- 33:05on trends as they happen but I'm also very conscious not to just do that one tactic only over
- 33:13and over and over and over again there was a time where we put out a video called if you're ambitious
- 33:18but lazy watch this and that is such a popular title in YouTube education. Yeah not gonna lie we
- 33:24have a video with that title coming out too. Yes exactly. It's also like like the second we saw
- 33:29that title Ellie was just like what is this like why like what is lazy like I like he was like nobody
- 33:35is lazy what is going on what is the crux of it he was just like like is it like people want to do
- 33:40things but they can't like they don't have like the system to do it like what is it and he was just
- 33:44like I don't like the word lazy yeah I don't I try not to think about it too hard like why does this
- 33:49title work I don't know it's worked for five other channels so why not do it ourselves you know
- 33:54what it's interesting with that particular title though I did actually do a study and I pulled all
- 33:58of the transcripts from every channel that made that video and I used GPT to like figure out
- 34:04what the contents was and what was interesting was there was actually quite a large variety of
- 34:10of like what that means to each creator so even though the title was what got the click there was
- 34:15actually a pretty diverse range of just like tact like lessons or stories hidden within it.
- 34:22Yeah it was only when like Ellie started recording the video and then he started saying stuff that
- 34:26like felt really aligned to him that I was like okay I can forgive this title now because like
- 34:30what he's saying is actually it's very Ollie coded it's the same with like those videos that are
- 34:34like oh you're gonna find this at the right time or like you'll find this video at the right time
- 34:37that's also like all over the feed right now yeah yeah yeah and then I said that to Ali and he
- 34:43was just like oh my god that's such a catch all title I know that one for sure and it does work
- 34:49and I have I'm guilty of clicking on those same videos too I'm like oh okay interesting
- 34:53yeah I'm like what is the angle on this one yeah really curious I wanted to give you an
- 34:58opportunity to talk about your your personal channels your you have a newsletter your substack
- 35:04you have a podcast are you writing a book yeah so the book I wrote when I was so working
- 35:10corporate so right before this job I was working in an investment bag as part of their
- 35:14communications team and I was so bored so I wrote a book it is it's it's a little little
- 35:20mini book it's like 10,000 words but what happened was after I got the job with Ali just kind of
- 35:24went to the site but it takes some time off in October and I managed to finish it or finished
- 35:30like round three of the edits I finished like draft one in January and then it just fell off to
- 35:34the wayside it's currently with an editor I'm working with a good friend of mine that I
- 35:38met and write a passage and he's and it's I'm trying to think of it as like it's his job now to
- 35:43like it's sorry the responsibility is in his court now to wrangle it like it's no longer my problem
- 35:47until he hands it back to me and then because I problem again but I think it should be almost done
- 35:53I kind of told him like I'm kind of emotionally done with this project and I wanted published
- 35:57so he's like okay let me let me just tie up the ends on there it's called Bitesize Creativity
- 36:02and the thesis was that you don't have to quit your job to start a creative practice which I think
- 36:07is like how a lot of people were I think that's like a lot of people actually on like Instagram
- 36:11and who are creating content on like YouTube and Instagram and such like they're not necessarily
- 36:15full-time content creators but just doing it making time for it a little bit on the side
- 36:20is is enough to change your life at least it's how it changed mine wait how did it change your life
- 36:26was it because you got connected with David Perl and Ali Abdall tell me yes it did I think in that
- 36:32sense it put myself out there it exposed me to like this whole network of people that I wouldn't
- 36:37have been in touch with otherwise like thanks to the internet because it's just Hong Kong is not a
- 36:42place for a lot of creatives I think it's it's a really like financially driven city so like the
- 36:48financial industry is and all it's subsequent industry so like law legal accounting and all
- 36:52consulting all of that is what props of the city but it just was not what I was inherently into
- 36:58I really love like the creative part like writing stories and I think like being doing that on
- 37:03the internet sort of put me in a place where I get to be in touch with other people who are similar
- 37:08and like the it took the location factor out of it because just like realistically I was never
- 37:12going to meet any of these people like Ali moving to Hong Kong was such a a wild card that I never
- 37:16envisioned like had Ali not move to Hong Kong I probably whistle be in a bank like maybe doing
- 37:20content on the side you think that that was such a wild opportunity that could have not happened
- 37:26and then I think also just it's not like I knew anybody from back home as well who are like in this
- 37:31like educational content space like I was born and raised in Indonesia so I don't even speak
- 37:36English as my first language so it's just the internet just made a lot of opportunities happen
- 37:41for me that I wouldn't have had a chance like a shot otherwise and that's how I changed my life
- 37:47that's why I'm always just like you know just put yourself out there like literally once a week
- 37:51for three years and see what happens oh that's so cool the I mean it's very similar to what started
- 37:58this podcast I did a podcast episode for a friend of mine like a year and a bit ago and it was my
- 38:05first time being a guest on somebody else's podcast and I didn't have any high expectations or
- 38:09anything like that I just found it a fun experience and it eventually went live and it got seen by
- 38:14a hundred people like not a lot of people by YouTube standards that is a very very very small video
- 38:20but of those 100 people like six or seven people actually reached out and said hey I saw your
- 38:24interview I thought you did really interesting things and now that person and I you know we connected
- 38:28we talked through what's at you know there are strategies for someone else or they work somewhere
- 38:32else in the YouTube industry or we've met up with them at conferences or something like that
- 38:36actually got speaking engagement opportunity at a conference because of putting myself out there
- 38:41so I completely align with your messaging of you know bite size creativity this is what this podcast
- 38:48is about it's not going to get millions of views like there's not that many people who find this
- 38:53content interesting but of the people who do what's going to come from this like you reached out to
- 38:57us from this podcast existing and this is already a great little networking connection that wouldn't
- 39:02happen otherwise yeah podcast is such a good excuse as well to like it's it's a good setting to
- 39:07go deep into a conversation which is funny because this this could very much happen over coffee but
- 39:11like having it scheduled an predetermined topic for a podcast recording just means like you will
- 39:16talk about it and you will go deep yeah yeah I completely agree like I've been having these
- 39:22conversations with people for the last year year and a half and we just didn't record any of it
- 39:26and it was a very fruitful conversation that's led to friendships and all these other kinds of things
- 39:30so why not make a podcast out of it it's a great way to network with people it's free consultation
- 39:37in many cases yeah and it's really fun I find it fun to like we we have a small team that we work
- 39:43with they're all excellent people and it's fun to like learn how to manage a team like there's
- 39:47some good skills being built from this podcast despite it being still very very very small and just
- 39:53aside hustle for Olena and I right now I like completely I feel the exact same way about the
- 39:57podcast that I have actually in a really similar dynamic because my podcast co-host was like the
- 40:03head of operations for Ali for about four years so it's like a really similar like I'm coming
- 40:08at it from like a content angle and then my co-host Bob she's coming at it from like an ops angle
- 40:14I think she's also more willing yeah where she's just like okay but like what is like the email
- 40:19sequence that goes into welcoming a new audience into our newsletter and I was like I don't freaking
- 40:23know like I was like I just put the stuff that's like out there on the internet that people see
- 40:29and she's like no you need a welcome sequence you need a funnel like we need to start our
- 40:32newsletter and kid and I was just like girl what like I'm just on self-stack yeah it's just really
- 40:37interesting because there's just so much I think the creator industry has become like so big that
- 40:42now we are I think trying to like we're trying we're also trying to like operationalize
- 40:46ourselves like I think what started off as like a one person operation is it just grew so big that
- 40:50it's now just like impossible for it to be a one person thing and so so much more goes into it like
- 40:55the business side the accounting side the like pitching side the communication side um it's there's
- 41:00just so much to talk about and then um so my co-host and I we were like talking about it anyway
- 41:06and then I was just like you know what let's just do a podcast about it I think it'll be cool
- 41:09and then she was like I would only do it if it focuses on like smaller creators like people who
- 41:14want to start but maybe not necessarily make it their full-time job but yeah really we're just like
- 41:18having conversations and and hoping other people find it useful um I do think that working for
- 41:23Ali is uniquely good for bite-size creativity related stuff because it just seems like that team
- 41:30like Ali just really encourages everybody to have their own thing I know like Tin Tin has a
- 41:35newsletter and I know Saftas is consulting right he's left the company but he you know had his
- 41:40consulting thing and you don't see that everywhere on every team so I really respect your team
- 41:44for having that encouragement to like go out and do your own thing and have a side hustle and
- 41:49then everyone comes together for Ali's content I think that's really cool yeah that is like yeah
- 41:53that's actually really it's a really really nice thing to have because I I guess like having
- 41:58worked in corporate like they're always just like you have you better declare your site and
- 42:02come in fear of like insider trading or coffee but it's just one I mean I did work for like a
- 42:06couple of finance organizations I get it but it it really got me thinking and I never really
- 42:11thought I was going to be a person that would start a business or a side hustle like to actually
- 42:15make like because I was doing this bite-size creativity stuff and I was like oh these are all
- 42:18just creative expression but my primary income is going to come from my employer and then
- 42:23Ali just like no that's like kind of like you're you're putting yourself in a really risky position
- 42:27if your income is only coming from one person and I was like okay but and this is coming from like
- 42:32due to his employing me um so and so I was like really really like confused and and like
- 42:40and not skeptic but I was just like oh like questioning I was like is this how the world works
- 42:43but then just like seeing everyone like like actually talking to Tintin and actually talking to Saf
- 42:47and like talking to other people and the team who I think like more than half work for other client
- 42:53like half clients on the side I think they're just like normalize the whole like side hustle
- 42:57thing for me and that's when I started going like oh actually maybe it's not that scary actually
- 43:01when you have like a couple of people like doing the same thing like you really become the average
- 43:05of the five people you surround yourself with because there's like there's Tintin and Saf and
- 43:08we and then we know like they like talk together all the time but business and I was like okay
- 43:12we're the girls in the team like where where are we not like doing side hustle and stuff on the side
- 43:16so now there's a group of us that's like the girls of the team like and then plus like a girls of
- 43:21like the alums of the aliyah adult team and we literally have a meeting every two weeks to talk about
- 43:25side hustle stuff and like pricing proposals like how to how to deal with with like this client like
- 43:32oh I don't like this client what to do like what the packages look like and now that's the kind of
- 43:35stuff that we talk about it also like YouTube like should we be posting on LinkedIn what kind of
- 43:40stuff should go on there but now this is the kind of stuff we talk about because it's so normalizing
- 43:44like the Ali culture to do it and Ali knows about this group as well he's just like oh that's so
- 43:48cool that you guys do it like you guys tell me oh that's cool how's everybody doing doing well okay
- 43:52like and then when they get a chance to meet with Ali because like team members if they visit
- 43:56Hong Kong they still go to like the office and they still meet Ali and everything and then Ali
- 44:00would literally be like okay let's look at your offer and like like let's go through them like
- 44:04and then it would like give tips on how to do like sales calls and stuff like he's extremely generous
- 44:08with his knowledge and his his insights like he's never been like oh you must work for me and be
- 44:15only like I think from that angle he's such a good like person to be around and an even better
- 44:21person to like work for because he's so supportive of all of his team members like that
- 44:25Angus as well is also really supportive in quarterly reviews he does add like oh where do you
- 44:31want to be in like three years and what can this company do to help you get there so it's just like
- 44:36it's not just like a sentimental thing but it's like an actual serious conversation that also happens
- 44:41every single quarter with the person that essentially manages the whole company I think a lot of
- 44:47people get burnt out on the back end now I remember like five or six years ago it was very common
- 44:51for the creators to get burned out I still think that happens a lot too but I think it's also been
- 44:56passed on to people who work behind the scenes like the editors and producers and so I think like
- 45:01the remedy to that is having somebody like Angus or Ali you know check in you said on a quarterly
- 45:06basis making sure that everything's okay making sure that they're working to word their own goals
- 45:10I think that's something that is net positive for this industry as we continue to develop and
- 45:15and become more I don't know real I know we're real but like we're still early days this creator
- 45:21economy Becky who is a creator youtube or off platform sub stack wherever that's on your radar
- 45:27right now that you really respect and think is cool oh man this is a repeat of your previous
- 45:31gets answer but cold cure one I think is just absolutely smashing it I think personally for me when
- 45:38I started like when I was about to get this job I just saw him like when he was hustling and working
- 45:43for like Kelly Wakasa I think he probably still does but I was like oh my god we are like the like
- 45:49there's like the OGs of the YouTube that are like solo creators and then there's like us who like
- 45:54because now the those like first round of creators are able to like basically be their own platform
- 46:00like the second round of people like the second wave of people like cold and now me like who like
- 46:06work for creators and are also like creating on the side so like our primary income actually now comes
- 46:10from another creator and then we're also trying to make it on our own as a creator and I think that
- 46:15made me feel like okay like I'm in good company doing this whole like creator rethink working for
- 46:21another creator and the other is just like his storytelling and his like creativity on his videos
- 46:27it's just insane like it's so refreshing to watch his stuff and I think it's really hard now with
- 46:32like everything being like super optimized and like everything like everyone's trying to like gain
- 46:36views like for a good reason but I think just to see YouTube as that like pure form of like creative
- 46:41expression is just such a breath of fresh air excellent answer thank you for being on the show it
- 46:46was pleasure to pleasure to meet you thank you for reaching out being the first guest to message us first
- 46:51no thanks for as a replying to me I just I'm just really looking just to connect with other people
- 46:56in this space especially yeah being out here not a lot of people in Hong Kong but thankfully so
- 47:01many friendly people on the internet willing to just like jump on Zoom calls with me and answer
- 47:05my questions about A B testing thank you for watching and listening to this episode if you
- 47:13liked it and you're new here please consider subscribing or leaving us a review on the audio channels
- 47:18it really means a lot in these early days for the podcast it helps it make it more sustainable
- 47:22and if you are interested in checking out another episode and you're watching on YouTube I
- 47:26recommend clicking here because we've put up the Eric Villa interview which in my opinion is one
- 47:32of the best ones is certainly one of the most high performing episodes and he is the head of production
- 47:37for MKBHD sister channel the studio so you can check that out by clicking here it's in the
- 47:43description if you're listening on the audio channels thank you so much for listening or watching
- 47:46I will see you in the next episode goodbye