Latest / Hospitality Mavericks Podcast Show
#331 Dr Michael Filosi Post-Exit Founder and Dentist - From Dentist to Hospitality-Driven Business Owner
Michael interviews Australian dentist Michael Filosi about applying counterintuitive, hospitality-centered ideas to dentistry to break industry norms.
Filosi bought a rundown dental practice and, after realizing he couldn’t be the best clinician, pivoted—drawing on Good to Great’s hedgehog concept—toward building the best dental practice by focusing on business ownership, high standards, and patient experience. He gradually stepped off clinical work over 2–3 years (from four days a week to zero), scaling from generating 40% of revenue to 0.6%, later selling the business unexpectedly at 41…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.