Digital Transformation in Higher Education with Chris Pilsner
Chris Pilsner is Executive Director of Relationship Management & Digital Experience at UMass Amherst.,
In this episode, she shares her proven strategies for breaking down organizational silos and driving digital transformation in the higher education space.
Drawing on 15+ years of experience in major advertising agencies and a deep academic background, Chris reveals:
- How she navigates change management challenges
- Builds cross-functional alignment around major CRM initiatives
- And balances student expectations with institutional constraints.
Learn her approach to managing email overload…
The skinny
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