Latest / Elevate Podcast: Powered by Braden / Elevate Podcast Ep 22 - Building The Basement - Jacob Leffler, Founder & President of The Basement
Transcript
- 0:09[music]
- 0:10>> Welcome to the Elevate Odd Cast, powered
- 0:13by Braden.
- 0:14This is your front row seat to the
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- 0:18non-profit and for-profit, who are
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- 0:22Every episode brings you leadership
- 0:24insights,
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- 0:37for updates and behind-the-scenes
- 0:39content. Now, let's dive in.
- 0:42Hey everybody, Jason Hom here with
- 0:43another episode of the Elevate Powered
- 0:45by Braden podcast. And this is our
- 0:48weekly show and an opportunity to talk
- 0:50to local business leaders, both
- 0:51for-profit and non-profit. And today
- 0:53I've got a new friend who has some
- 0:55pretty cool stories.
- 0:57Uh radio probably would do a better job
- 0:59doing this than maybe I would. And uh
- 1:01the looking forward to talking to you
- 1:02with Jacob. Welcome to the show. Thank
- 1:04you. Thanks for having me. Appreciate
- 1:05it. And Jacob, where are you where are
- 1:06you today? Uh at The Basement. We're a
- 1:08full-service ad agency here centered in
- 1:11Central Indiana. Got you. All right. So,
- 1:13I know there's a lot of cool stuff that
- 1:14you guys do and we'll get to that part
- 1:15of your story. Let's go back to your
- 1:17genesis. Where you from originally? Uh
- 1:19originally I grew up on the east side of
- 1:21Indianapolis. Moved there when I was 2
- 1:22years old. Uh parents moved the family
- 1:24to uh Irvington, if you're familiar with
- 1:26that area of town. Okay. Little historic
- 1:29district on the east side and uh grew up
- 1:31there, went to Our Lady of Lourdes grade
- 1:33school on East Washington Street. Um
- 1:36went to Scecina High School, uh
- 1:39right up the road, and uh from there
- 1:41ended up at Ball State. So, let's go
- 1:43back to high school. Yeah. So, you're
- 1:45you're going to high school
- 1:47and thinking about what you're going to
- 1:49do next, right? So, this is maybe one of
- 1:50the first biggest choices you're going
- 1:52to make.
- 1:52>> Yeah. And you make the decision you're
- 1:54going to go to school. Why why choose
- 1:56Ball State? What were you looking at? Uh
- 1:58that's a great question. The answer may
- 2:00not be what you think. I didn't want to
- 2:01go to school at all. I'm done with high
- 2:03school. I wanted to be done. And had no
- 2:06interest in tension
- 2:09or
- 2:10frankly motivation to continue with
- 2:11school. Okay.
- 2:13So it was made apparent to me by my
- 2:16mother that that was not a choice.
- 2:18>> [laughter]
- 2:19>> So so so And the choice was not mine to
- 2:22make. So mom says no way no way.
- 2:24>> Yeah. But back. So if you weren't going
- 2:27to go to school, what what do you want
- 2:29to do? What do you want to do right out
- 2:29of Uh you know, like a lot of
- 2:3118-year-olds I still I knew everything
- 2:33and I really didn't. Seriously? Yeah,
- 2:35seriously? That's true? Right. You know,
- 2:37you think you think you know it all and
- 2:39you really don't. So
- 2:40uh I thought I'll just keep working.
- 2:42Uh I spent the last
- 2:44couple of years in the summers and
- 2:46Christmas breaks working construction as
- 2:47a labor. Okay. All over the city and
- 2:51sometimes outside the city.
- 2:53And I liked it. Physical work, man. A
- 2:56lot of times I was outside the summer
- 2:58and
- 2:59for a again young 18-year-old kid, man,
- 3:01that's a great job. Sure right
- 3:02opportunity. So I learned to work and
- 3:05even in a job like that where you're a
- 3:07kid and most of your co-workers are
- 3:09adults.
- 3:10Um I will say this, I would recognize
- 3:13spot opportunities, right?
- 3:15But there's there's interesting things
- 3:18um that I would pick up on on the job
- 3:20sites.
- 3:21So it was a really great learning
- 3:23opportunity
- 3:24uh to be in that environment at such a
- 3:26young age. I think I started when I was
- 3:2716. Okay. Uh I had jobs prior to that,
- 3:30but that was like my first probably like
- 3:32legit
- 3:34summer job that that I went back to like
- 3:36repeatedly um
- 3:38off and on over the next couple years
- 3:40and worked that job all through college,
- 3:41too, in the summers and in the winter
- 3:42breaks. Yeah. So so you like
- 3:44construction, like being outdoors, like
- 3:46all that kind of stuff.
- 3:47But mom says no way Yep.
- 3:50>> that you're not going to school. So you
- 3:51decide you're going to go to Ball State
- 3:54and I'm assuming it's close to it's kind
- 3:55of close to home. But, what are you
- 3:57going to study when you're there? Yeah,
- 3:58I don't know. Uh again, I I applied to
- 4:01three schools, Purdue, Ball State, and
- 4:03the University of Dayton.
- 4:05Why'd you apply to those schools?
- 4:08They seemed like they'd be okay, right?
- 4:10I got accepted to all three, never
- 4:12visited any of them.
- 4:14Uh you know, today by today's standards,
- 4:16it's like every kid's, you know, coached
- 4:18into I don't know, every kid is a lot of
- 4:20kids are coached into visiting schools
- 4:22when they're like 16 or whatever. Yeah,
- 4:24I never visited any.
- 4:25My brother, my older brother, uh all my
- 4:28two oldest siblings went to Butler. My
- 4:30next brother in age to me was at Ball
- 4:34State. Okay. He was there studying uh
- 4:36criminal justice and he was a football
- 4:37player there.
- 4:39And he's like, "Man, you ought to come
- 4:40up and just hang out with us, you know?"
- 4:43That sounded like a barrel of monkeys.
- 4:45That was a lot of fun. So, interesting
- 4:47though. I mean, as an 18-year-old kid,
- 4:48you're going up to school, 18, 19,
- 4:49whatever it is.
- 4:51You love music, and the thought of at
- 4:53that point being a DJ, right? Is is kind
- 4:55of what you're thinking you're going to
- 4:56do.
- 4:57>> Yeah. Which is completely opposite of
- 4:58getting outside and working in
- 5:00construction, right? So, you can see
- 5:02over the last three, four, or five years
- 5:04of your life, you make a huge change.
- 5:06>> All right. All right. You can see this
- 5:08this shallow nature of my thought
- 5:10process at that point in my life.
- 5:12I love it. That's awesome. So, all
- 5:14right. So, you finish up your your years
- 5:17at Ball State and where do you go next?
- 5:19You become a DJ? No, I didn't become a
- 5:21DJ right away, although I wish I would
- 5:23have because I would probably learn a
- 5:25few few more things that quickly at
- 5:27school, but I applied for a lot of jobs
- 5:29in radio business. Um
- 5:31I volunteered When I was at Ball State,
- 5:33I volunteered at the student station. I
- 5:35did some shifts there. I but I started
- 5:37doing more work in the promotions
- 5:38department of the the student-run radio
- 5:40station. I I really enjoyed that work as
- 5:42well. Cuz again, you get to go out, you
- 5:44get to meet with the community. Mhm.
- 5:47At least at that point in time, we would
- 5:48we were doing actual promotions like
- 5:50bars and things and I thought that was
- 5:52pretty pretty interesting and fun and
- 5:54and even that was, you know, marketing
- 5:56at some level. So, and I was finding I
- 5:59was pretty good at it. I was having a
- 6:01little more success, I think, than
- 6:02they'd seen Okay. at that station a
- 6:04little bit and
- 6:06that again
- 6:07and a little is literally just a little.
- 6:09But,
- 6:10uh it was a good time and I liked it.
- 6:12So, I graduated um was trying to get a
- 6:14job in radio. It's a tough industry to
- 6:16get into. Um
- 6:18I ended up taking the first job I could
- 6:20get because or there was offered to me
- 6:22because I I just needed to make money,
- 6:24right? College kid.
- 6:27Really didn't have anything so I I took
- 6:29the first gig which was which was with a
- 6:31video production company in town.
- 6:34Uh Milestone Film and Post. Gentleman's
- 6:36name is Tom Huffman.
- 6:38He's a jewel. Uh wonderful human being.
- 6:40Um
- 6:41found me somehow in the Ball State
- 6:43system, like my resume. They called me.
- 6:46Said, "Hey, you know, would like to have
- 6:48you come in and interview." Uh
- 6:49I was like, [clears throat] "Okay,
- 6:50great. I would get an interview. Yeah,
- 6:52that'd be great. So, I went and
- 6:53interviewed. Didn't really study video
- 6:55production much, but I think what he saw
- 6:58was work ethic.
- 7:00He really didn't care if I could sit
- 7:01edit video from day one. He wanted me to
- 7:04be able to uh
- 7:07He wanted somebody that could come in
- 7:08and basically do anything he needed to
- 7:09do. Was willing to do anything he needed
- 7:11me to do. Small business as a small
- 7:13business owner, entrepreneur.
- 7:15Uh and that was a good lesson, too.
- 7:18Yeah. This guy owns the business. He
- 7:20runs it. He's done it forever. He's done
- 7:22it for big big big production shops, big
- 7:24production houses. His quality of work
- 7:26is high.
- 7:28I can learn here. Mhm. And it's
- 7:31it's uh
- 7:33I'm going to get to learn things that I
- 7:34don't really know how to do. He's
- 7:35willing to take a shot on me, so I'm
- 7:36going to go in and take the job and
- 7:39do what I need to do, you know? Good.
- 7:41Let's do it. You know, that it's
- 7:43interesting. I interviewed you offered
- 7:44me the job I took.
- 7:46See, when you think about that though,
- 7:46right? There's a lot of There's a lot in
- 7:48just that particular part of your story.
- 7:50One of the things that I think about of
- 7:52it is um you could learn.
- 7:55That's something you don't hear that
- 7:56much yet today. A lot of folks think
- 7:57they have to be the expert. Yeah. It's a
- 8:00great opportunity to learn from somebody
- 8:01that's been there before. The other is
- 8:03because you probably had been a
- 8:05a utility man. If you'd worked outside
- 8:07doing all these different things, but
- 8:09you showed up, you're on time, had good
- 8:11work ethic. At the end of the day, he
- 8:13believed he was going to get a full
- 8:14day's work out of you. Right. And he
- 8:16could teach you some things. That's
- 8:18awesome.
- 8:19All right, so you take that role. What
- 8:20kind of words it go from there? Um
- 8:23do about 2 years there, finally get an
- 8:25opportunity to get into a radio station.
- 8:27So
- 8:28I was able to get
- 8:30a part-time job at WNDE 1260 Sports
- 8:33Radio
- 8:34in Indy. You know,
- 8:35they're in a building on Fall Creek
- 8:37which houses G95, X103, and WNDE 1260.
- 8:42So all three stations were in there. I
- 8:44thought, well, I'm not really into
- 8:45sports radio, but again it's in the
- 8:47building with the rock stations.
- 8:49I'm going to learn. A lot of people in
- 8:51there that have been there a long time.
- 8:54Let's do it. So uh
- 8:57I resigned from from Milestone. I
- 9:00took the job. Took a tremendous pay cut.
- 9:04Um
- 9:05no offense, Tom, not because he was
- 9:06paying me in gold, but because the radio
- 9:08paid poorly.
- 9:10>> [laughter]
- 9:12>> So I took that job because I really
- 9:13wanted to learn and get my foot in the
- 9:15door. Sure. So I was working part-time
- 9:17at various places. Um
- 9:20uh in in the mornings and then I would
- 9:22eat, you know, go home, eat lunch real
- 9:24quick, and then run to the radio station
- 9:26to start my pre-production work for the
- 9:28talk show in the afternoon.
- 9:30Do the show in the afternoon, and then
- 9:33finish off when the show is over I'd
- 9:34still stick around for I think another
- 9:36hour or so and do board work and then
- 9:38head home. Okay. So, I was working like
- 9:41two or three jobs including the radio
- 9:43job and other one or two jobs at the
- 9:45time just to try and make some more
- 9:46money. Um
- 9:49and again that was a great experience.
- 9:50What I learned is at that time in radio,
- 9:52I was I was only there for about a year.
- 9:54Mhm. In the one year I was there
- 9:56they that family of stations had been
- 9:58bought and sold three times. Mhm. In 12
- 10:02less than 12 months. And
- 10:04radio had been deregulated, right to
- 10:07right around the time I was getting out
- 10:08of college. And I knew that cuz I was
- 10:09following the industry cuz I knew I
- 10:11wanted to get into it. So, I was
- 10:12researching industry. I knew a lot about
- 10:13it. But I knew it was deregulating and
- 10:16what they said was going to happen
- 10:17started happening which was larger
- 10:18companies were buying all these stations
- 10:20up and not only buying them up but then
- 10:23other conglomerates were buying
- 10:24conglomerates. This guy buying that guy.
- 10:27It was just this constant consolidation
- 10:30within the industry. So,
- 10:32that was one
- 10:34one kind of thing I kept an eye on and
- 10:38the other one was um and or that
- 10:40business people don't like to retire.
- 10:42Mhm. You've got a place behind a
- 10:44microphone, you're going to be there
- 10:45until they pry it out of your cold
- 10:47hands. [laughter]
- 10:48I mean, there are guys still on the
- 10:50radio 95 today that were on it when I
- 10:52was there. No kidding. In '99. Oh, wow.
- 10:56And they were there.
- 10:57Yeah, right.
- 10:58>> In '99 for years. Yeah, right.
- 11:00>> Retired. They're still on. No kidding.
- 11:03Good for them. Yeah, sure. But
- 11:06for young folks, man, young talent that
- 11:08wants to come in, that's tough. So, in
- 11:11in the industry, you got to be willing
- 11:12to move around a lot. Mhm. You got to
- 11:15really be willing to go to smaller
- 11:16markets and just do different things. I
- 11:18wasn't opposed to that, but I met a
- 11:20young young uh
- 11:22lovely young lady that is now my wife to
- 11:24this day Mhm. and we got engaged while I
- 11:28was working at three radio stations, so.
- 11:31That radio station money wasn't going to
- 11:33cut Mhm. uh
- 11:35>> [sighs and gasps]
- 11:36>> household. So, not only that, but we
- 11:38talked about it and we agreed we didn't
- 11:40want to move around. Yeah, you wanted to
- 11:42be 5' 8" this was tall and Yeah, for at
- 11:45least for the time being, absolutely.
- 11:46And so, I said, "Okay, it's probably
- 11:48time I started looking at another other
- 11:50things." So,
- 11:52um and frankly, it wasn't as fun as I
- 11:54thought it was going to be.
- 11:55>> [gasps]
- 11:55>> Yeah, right. Sure.
- 11:56>> It was It was cool. I enjoyed it, but it
- 11:58just wasn't you know,
- 12:01there's an old saying, um
- 12:05and I'm going to butcher it, but
- 12:07it's no fun when you meet your hero and
- 12:09he turns out to be an Right.
- 12:10Yeah, yeah. I heard Yeah, I said,
- 12:11"Right, Zoe." Kind of take that and
- 12:14you're like, "Oh, man, this is going to
- 12:15be a blast." It's like, Yeah, you know,
- 12:17it's work. Right. It's work. In your In
- 12:19your mind, the build-up is I'm behind
- 12:22this behind the mic and everybody's
- 12:24going to love me and this is fun, but
- 12:25there's hours and hours and hours of
- 12:27work you're going for it. Just wasn't
- 12:29what you're looking for. that and just I
- 12:31thought I'd have creative freedom. Not
- 12:33really. Not really. You You're kind of,
- 12:35you know, they're
- 12:37They have rules, right? You abide by the
- 12:39rules. You think you have creative
- 12:40freedom within the rules. You still
- 12:41don't. Like, there's producers. There's
- 12:43There's people that have to, you know,
- 12:44run the station and keep it intact and
- 12:46sure, they don't need some 20-something
- 12:48coming in there doing wild stuff for
- 12:50course cuz it's not what they're looking
- 12:52for. So,
- 12:53it's like, "Okay, now I have a tape is
- 12:55starting to just fade away."
- 12:56>> Yeah.
- 12:57Figuring out
- 12:59I got to start getting a little more
- 13:00serious here. So,
- 13:01uh I left the station and took uh I
- 13:04believe at that point in time, yeah, I
- 13:05took my first job in advertising. Okay,
- 13:07so that's your first toe in the water in
- 13:09advertising. All right. Where How does
- 13:11the story progress until you decide
- 13:13you're going to throw your hat in the
- 13:14ring to start your own business?
- 13:16How do I go from first job in
- 13:18advertising to owning my own business?
- 13:19How did that come about that, right? I
- 13:20mean, cuz you This is what's interesting
- 13:22about your story is, you know, you start
- 13:24out, you You want to go to college,
- 13:26just wanted to work, wanted to work in
- 13:28construction. But you know, they didn't
- 13:29want to be behind the mic and be on air.
- 13:31And you get in advertising, and then you
- 13:33take you take the step and go, "Man, I'm
- 13:35going to start my own company." Yeah.
- 13:37Right. I mean, so you think about this,
- 13:38that journey is
- 13:40a pretty amazing journey, by the way,
- 13:41cuz it How many years ago was it you
- 13:43started in the basement?
- 13:45Uh in July, it'll be our July will be
- 13:47our 20th year, starting our 20th year.
- 13:49Crazy. By the way, that's awesome.
- 13:50Congrats. Thanks. So, first job in
- 13:52advertising, what what are What are you
- 13:55doing? Like, what's the role look like?
- 13:56And then Yeah. Uh coordinate account
- 13:58coordinator, entry-level. Um and it was
- 14:01a a regional office of a national
- 14:03agency.
- 14:05Uh
- 14:06mostly media. Mostly media work. So,
- 14:08buying a lot of media, uh researching
- 14:10and buying on behalf of clients. Uh
- 14:14>> [snorts]
- 14:14>> And it was it was it was a what I would
- 14:16call a niche, completely niche uh
- 14:19segment of advertising, recruitment
- 14:21advertising of all things.
- 14:23So,
- 14:25I had clients all over the board because
- 14:27it's a high-volume that type of
- 14:29business at that point in time, you
- 14:31know, this was like the internet was
- 14:33around, but it wasn't
- 14:35I mean, it wasn't being leveraged like
- 14:37it is now. Sure. I mean, the majority of
- 14:40what I was buying was print and radio,
- 14:42maybe an occasional billboard, but it
- 14:44was mostly print, and it was
- 14:45high-volume. Like, I was pushing
- 14:48anywhere from 80 to 120 grand through my
- 14:50desk a week. Mhm. So, it's like a lot.
- 14:53And it's not it's not like two big ads,
- 14:56man. This is like a boatload of smaller
- 14:58ad work, right? So, um
- 15:01and so, I had clients anywhere from,
- 15:04you know,
- 15:06the smallest of the small businesses
- 15:07that were looking to hire one person to
- 15:10Eli Lilly. Mhm. They would go ahead and
- 15:12uh place an ad in
- 15:14the New York Times because they were
- 15:15looking to hire some super high-end, you
- 15:18know, scientist or whatever.
- 15:19>> Yeah. Uh
- 15:21and so,
- 15:23we Yeah, it was high volume, high
- 15:25pressure, a lot of hard deadlines
- 15:27because it was still a lot of print.
- 15:29Uh,
- 15:30and I learned the media business and I
- 15:34would say the basics of the production
- 15:37creative production ad business there
- 15:39from the ground kind of ground up.
- 15:42Um,
- 15:43but again, you're sitting there and
- 15:44you're pushing, you know, six figures
- 15:46through your desk a week and you're
- 15:47going,
- 15:48"They're making X I know what they're
- 15:50making on this and I know what my salary
- 15:52is. You do the math, it's not super
- 15:54complex. You understand taxes and
- 15:56basically
- 15:57uh, and you understand the benefits
- 15:59basically. It's like,
- 16:02"Yeah, I'm I'm making them a lot of
- 16:04money and I'm not getting paid a lot of
- 16:07money. I wonder if I have someday maybe
- 16:08I could do this myself."
- 16:10>> So, that's the first time maybe in your
- 16:12life you're thinking there could be a
- 16:13point in time.
- 16:14>> Correct. Okay. That glimmer in my brain
- 16:17or spark in my brain that said, "You
- 16:18know, at some point
- 16:21this this isn't rocket science.
- 16:24What the tough part is is winning
- 16:25clients.
- 16:26Always has been, always will be.
- 16:29But if you can deliver value,
- 16:31you're good, man. Okay. I was delivering
- 16:33a ton of value Yep. for my employer for
- 16:37my clients. They loved My clients liked
- 16:38me, my employer liked me.
- 16:41It's great. So, did that for a couple
- 16:43years, made some really good friends.
- 16:45That that job The best part of that job
- 16:47was not only was I learning the business
- 16:48from the ground up, but I I've got some
- 16:50friends I'm still friends with to this
- 16:51day that I made at that place.
- 16:53Uh, everybody worked their ass off at
- 16:55that place. Mhm. It was not one where
- 16:57you sat around idle. Uh, you were busy
- 16:59the time you sat down the time you left.
- 17:03You got your lunch break and they you
- 17:04back at it. Yeah. So, we were like
- 17:06brothers in arms all the time. No
- 17:07kidding. That's a straight.
- 17:09So, did that for a couple years. Uh, an
- 17:12opportunity opened up. I got a phone
- 17:13call about an opportunity that was
- 17:15possibly opening up uh, at a tech
- 17:17startup in Indianapolis and that was
- 17:19probably in 2001.
- 17:22They had already they were they were in
- 17:23existence. They already exist. This is a
- 17:25middle of it for marketing director.
- 17:27Um
- 17:29and you know, again, I think it was more
- 17:32work ethic than it was
- 17:34uh
- 17:36like actual knowledge at point, but I
- 17:39had been researching, you know, more in
- 17:41in
- 17:42the digital space. I mean, I started
- 17:44learning like really basic website
- 17:46coding and stuff like that when I was at
- 17:48Ball State. Like they had random courses
- 17:49in my major, which I still to this day
- 17:51don't understand how they they did that,
- 17:53but
- 17:54my major ended up TCOM ended up being my
- 17:56minor. Speech com was my major. So,
- 17:58basically my degree is out of the
- 18:00College of Communication, but in the
- 18:01speech major, they started somebody
- 18:03there decided coding classes were good.
- 18:06No kidding. Yeah, it was totally
- 18:08bizarre. I don't even know how that came
- 18:10about, but I signed up for it.
- 18:12And so, I was doing like basic like HTML
- 18:15like and it was all like you had to
- 18:16learn and write the code. There was no
- 18:17like code carriers and stuff back then.
- 18:19It was all
- 18:21I had to do it. So, making my own little
- 18:23cheesy websites and stuff in that class.
- 18:25So, I was kind of kind of exposed to it.
- 18:27I go, "Man, this is really cool. Like
- 18:28this there's a lot of possibility here.
- 18:30I don't know quite what it all is yet."
- 18:32Sure.
- 18:33So, fast forward a couple years and I'm
- 18:36going back to accept I interviewed, got
- 18:38the job. Uh
- 18:40very disruptive company, which
- 18:42made its mark on me. Like, you can you
- 18:44can disrupt an industry.
- 18:46You keep in mind, this is 2001
- 18:50in Indianapolis. How many tech startups
- 18:53were there in 2001 right in
- 18:54Indianapolis? Yeah, what? Hats off to
- 18:56the gentleman who started the company
- 18:58and the folks that came up with that
- 18:59because
- 19:00uh
- 19:01they're just it's like people are like,
- 19:03"What?" Yeah, it's not like today. Today
- 19:05it was like, "What are you worried
- 19:06about?" Point was around in 2001. No.
- 19:08Hell yeah. And I don't think the the the
- 19:11community
- 19:13like championed tech startups back then.
- 19:15Actually, we were hated.
- 19:17Uh the the the industry we were
- 19:18disrupting absolutely detested us.
- 19:22>> No kidding.
- 19:23>> press did not like us. Nobody liked us.
- 19:26And it was like
- 19:28today they probably would be embraced
- 19:30and cherished, loved, and supported, and
- 19:32all that. But back then, man, it was it
- 19:35was uh kind of rough. I'm kidding. Oh,
- 19:37yeah.
- 19:38Um so to the job uh
- 19:41started learning like how to do like uh
- 19:44back then organic SEO actually was
- 19:46organic SEO. Like that you could
- 19:48actually
- 19:49you know
- 19:51perform that work Mhm. and get yield
- 19:54from it. Um
- 19:56and it was I'm sure somebody out there's
- 19:58going to go, "Yeah, you still can." Yes,
- 19:59you can, yeah. But it's just it was a
- 20:01lot different back then. Of course, this
- 20:02is 20-some years ago, yeah. Completely
- 20:04different. Um
- 20:06and then just understanding how to
- 20:08utilize multimedia in our messaging.
- 20:11Okay. So, I walked in that place that
- 20:14100 listings.
- 20:15Okay, it was real estate company. Had
- 20:16100 home listings. And the goal is to
- 20:19obviously increase listings, but you
- 20:21know, the old the old kind of guerrilla
- 20:22marketing. I don't think people use that
- 20:24term anymore. I'm dating myself, but
- 20:26incredibly effective. So, it's like,
- 20:28"How can we
- 20:29how can we stand out from every other
- 20:31real estate company?" Well, they had
- 20:33already done the branding. Mhm. The the
- 20:35their ad agency was fantastic. Um
- 20:39they'd done the branding, so they
- 20:41completely looked unique on their lawn
- 20:43signs. They
- 20:44everything, piece of material, the
- 20:46website, and you name it. But I still to
- 20:47this day think single most powerful tool
- 20:50they had in their arsenal was
- 20:53they saved ton of they saved they saved
- 20:55buyers and sellers to both cash just
- 20:57based on the model. Mhm. And they
- 20:59[clears throat] had a ticker on the
- 21:00website.
- 21:02And every time they sold a home that
- 21:03ticker changed.
- 21:05We've saved home buyers number. Mhm.
- 21:08We've saved home sellers number and that
- 21:10number just was
- 21:12Yep. You leverage that every chance you
- 21:14get. Every chance you get. The second
- 21:17most powerful thing we had was
- 21:18consistent brand language in the the
- 21:20startup. Every single person, and this
- 21:22is something I worked on once I got in
- 21:24there. Every single person, you had to
- 21:26have script, right? But it had did
- 21:28wasn't like you're reading from a
- 21:29script. It's like this is how we talk
- 21:31about the company. This is how we talk
- 21:32about the brand. This is how we talk
- 21:34about our service. This is how we
- 21:35explain our service. Most people do not
- 21:37understand how we do what we do. All
- 21:39they understand is I can save how much
- 21:42on the sale of my home, right? Versus a
- 21:44traditional process. Yep. That's that's
- 21:47the hook, right? That's the big juicy
- 21:48number.
- 21:50And it's real. Mhm. Now we have to help
- 21:52them understand why it's not a complete
- 21:54nightmare for them to do it this way.
- 21:55Mhm. That's one thing is you're going to
- 21:57gain a lot financially actually at your
- 21:59home.
- 22:00You should get the majority of the
- 22:02equity out of it. That's right. And now
- 22:05we're going to help you understand it's
- 22:07not that difficult, right? Well, again,
- 22:10the web was the web, so you couldn't
- 22:12really
- 22:13put out this really rich digital
- 22:15messaging. But we we decided we can. We
- 22:18sent you CD-ROMs. So it was the days of
- 22:21AOL. How many AOL CD-ROMs did you get in
- 22:23the mail? Oh, yeah. How many sure if you
- 22:26know, whatever. All over the place. But
- 22:28nobody else really was pushing it like
- 22:30AOL was. So we're like, you know, we're
- 22:32going to do a CD-ROM. We're going to
- 22:33make it look as unique as the it's going
- 22:35to be unique just like the brand is. And
- 22:37we're going to put it in a clear
- 22:38packaging so people can see who it is,
- 22:41what it is.
- 22:42They don't have to guess. Yeah, we're
- 22:44going to get this thing. I would
- 22:46literally get in my truck and drive all
- 22:49over the city of Minneapolis and anybody
- 22:51that owned a for sale by owner sign in
- 22:53their yard got this thing. And I put
- 22:54hooks on these. So you'd get a CD-ROM,
- 22:58square package with a circular CD in it,
- 23:00brightly colored brand message hook
- 23:05hang up right on the front of it
- 23:06doorknob or the mailbox whatever No
- 23:09kidding. And I would do that.
- 23:13every week
- 23:14I would just take turns on which side of
- 23:17town and which neighborhood I go there
- 23:18hot neighborhoods sell a lot of homes
- 23:20then time broderick will Butler
- 23:22Tarkington
- 23:23pepper the hell out of those
- 23:24neighborhoods
- 23:26Greenwood
- 23:27certain neighborhoods pepper the hell
- 23:29out of it anywhere there's a Fizbo Yeah,
- 23:31they're getting one of these. Go to the
- 23:33home show and hand out
- 23:345000 CD-ROMs
- 23:37book
- 23:38uh book events at the local libraries
- 23:41and host events so we can educate people
- 23:43on advertising locally local papers. I
- 23:46mean you do this was the most gorilla of
- 23:47gorilla about super gorilla marketing Oh
- 23:49yeah. You could come up with.
- 23:52I I I after 2 years
- 23:54I left but where I walk in at 100
- 23:56listings where I left at 7 over 700
- 23:58listings. Holy cow. homes and they were
- 24:00the fastest growing real estate company
- 24:03think at that point in the state of
- 24:04Indiana. No kidding.
- 24:05>> And their broker probably I think she
- 24:07was ranked
- 24:10in the top four
- 24:12Wow. sales That's terrific. in that
- 24:15two-year period
- 24:16So she delivered out of the sacks like
- 24:18number two or three. You're learning on
- 24:20the job but clearly some creativity in
- 24:22there and doing
- 24:24different Yeah, you got to do it
- 24:25differently. No other real estate
- 24:27company was doing what we're doing.
- 24:28Sure. And they were couldn't not get one
- 24:30of those tech hot CD-ROMs. Got you.
- 24:33Yeah. Got you. All right. So you've had
- 24:35the itch. You're thinking about starting
- 24:37your own company.
- 24:39You've now gone in and had your first
- 24:41director role running this organization.
- 24:44You decide you're going to take off but
- 24:46I don't think the next step is starting
- 24:48the business is it right so what's next?
- 24:51>> No, at that point I said you know what I
- 24:52probably want to I'm going to work for a
- 24:54bigger company like I've worked for
- 24:56some pretty small shops Even the ad
- 24:58agency, it was a regional office for
- 25:00national firm, but our office was on the
- 25:02maybe it was 20 or 30 people. Okay.
- 25:05So, and in the end
- 25:06you know, I see see what else is out
- 25:08there. So,
- 25:09I saw a job opening posted for uh
- 25:11McDonald's Corporation and they had at
- 25:13the time they had an Indianapolis
- 25:15regional office.
- 25:16Uh
- 25:17>> [clears throat]
- 25:17>> so, I applied for the job, marketing job
- 25:20and uh
- 25:22I I was one of two finalists for that
- 25:24job.
- 25:25And uh
- 25:27I got a phone call said, "Uh you know,
- 25:28we're sorry. We we we selected the other
- 25:30person."
- 25:31>> Mhm. I said, "Okay, well, I appreciate
- 25:33the call and I appreciate the
- 25:34opportunity. Thanks for letting me
- 25:35know."
- 25:37And
- 25:37I was going on with my day. Sure. And
- 25:40then I got a call back like 2 days
- 25:42later.
- 25:43And uh it was McDonald's again. They
- 25:45said, "Hey, uh are you still You think
- 25:47you're still interested?"
- 25:49I said, "Yeah, I think so."
- 25:52And they said, "Well, the other person
- 25:53will want you to come in and uh let's
- 25:55meet, talk." I said, "Okay, great."
- 25:57Went in there, sat down. The gentleman
- 26:00who was the the decision-maker and end
- 26:02up being I had a couple bosses there. He
- 26:04was like the senior most senior boss so
- 26:06I had there.
- 26:08He said, "You know, uh as part of the
- 26:10job requirement is if you've never
- 26:13worked in our system before,
- 26:15you need to spit that the person hired
- 26:17for this job will have to work 30 days
- 26:19in a restaurant so they learn
- 26:22our processes,
- 26:24our how our our restaurants run and
- 26:26operations side of the business because
- 26:28the more you know about the operations
- 26:29of a restaurant, the better marketer
- 26:31better marketer you're going to be and
- 26:32better you're more uh empowered you're
- 26:34going to be able to do your job as a
- 26:35marketer for us. That's great, super."
- 26:37He said, "Unfortunate not unfortunately,
- 26:39but basically said the other person uh
- 26:41we offered the job to refused
- 26:44to do 30 days in the restaurant." Mhm.
- 26:48I said, "You're kidding me."
- 26:49He said, "No."
- 26:51He said, "Is that something you're
- 26:52willing to do?" I said,
- 26:54"Yeah, I'm willing to do it. What do I
- 26:56care? Like I agree with you."
- 26:58>> Yeah, why not? I need to learn what I'm
- 26:59doing here. Right. Right.
- 27:02Fast forward, right? I learn the I I I
- 27:04do the job. I do it for a couple years.
- 27:07Uh
- 27:08you see a pattern here. Mhm.
- 27:11After 2 years,
- 27:13number one in transaction counts in the
- 27:15country.
- 27:16I think
- 27:18about a year and a half in, we were
- 27:19number two in sale, like
- 27:22dollar sales. Why not?
- 27:24>> they count transactions, it's just how
- 27:25many people come in and buy something.
- 27:27Not has nothing to do with the amount of
- 27:29dollars they make. So, we were number
- 27:31one.
- 27:32And we were number two in actual dollars
- 27:35sold. No kidding. Yeah.
- 27:37The any region had never done that
- 27:39before, ever.
- 27:40Uh and
- 27:42and you're going to say, "Well, don't
- 27:43sit there and take all the credit for
- 27:45that, Jacob. There's a lot of people."
- 27:46Of course not. I wouldn't. That's silly.
- 27:49However,
- 27:50there are a lot of system or not
- 27:52systems, but there are a lot of
- 27:53initiatives that
- 27:55were uh
- 27:58managed that
- 28:01that weren't managed prior to that, the
- 28:02way they were managed when I was there.
- 28:04What I mean by that is, for example, so
- 28:07and you learn you pick up things, right?
- 28:08When you're in a company like that.
- 28:10There's a lot of people that in a
- 28:11company like McDonald's have been there
- 28:13like forever, their entire careers.
- 28:15They have terms for it. They're
- 28:16McDonaldized.
- 28:18And uh
- 28:19but they're really sharp, man. They know
- 28:21that business like Oh, sure. Inside and
- 28:23out. Oh my gosh, they know every
- 28:27inch of everything.
- 28:29And you pick up on that, right? You
- 28:31learn things. And even in that, you spot
- 28:33opportunities. So, when the guy who's in
- 28:35charge of marketing for the entire
- 28:37system
- 28:40takes you on a tour of restaurants and
- 28:42he makes a comment like, "Do you know"
- 28:44he goes, "most most don't think I'm
- 28:46don't believe us, but if you
- 28:48properly if the point of purchase
- 28:51displays that are sent out to the
- 28:52restaurants every 6 weeks, if those are
- 28:54placed properly 100% of the time, you
- 28:56can expect a low to mid single digit
- 29:00increase in sales. Hmm, annualized.
- 29:03And I'm like, for business like
- 29:05McDonald's, if you get even a 2%
- 29:06increase in sales, that's a big It's
- 29:08huge. Big deal.
- 29:09>> Yeah, it's big. And I'm like, that's all
- 29:12it takes?
- 29:13That's it.
- 29:15Like, okay. Yep. Duly noted. Right.
- 29:19That's one of my core responsibilities
- 29:21in my job.
- 29:22If that's all it takes, man, I'm not an
- 29:24idiot. Like, I'm going to make damn sure
- 29:27that every single
- 29:30window clean everything is
- 29:32exactly where it needs to be. Not only
- 29:34where it needs to be, but on time up, on
- 29:36time down. Yeah. Because if it's still
- 29:39up and the promotion's done, and the
- 29:41customer tries to orders whatever's on
- 29:42that thing,
- 29:43they're going to be upset.
- 29:45>> That's crying. That's a problem.
- 29:46>> Yep. And they're not only upset with
- 29:48your restaurant, they get pissed at
- 29:49McDonald's. So, they might not only
- 29:51decide not to go back to your
- 29:53restaurant, they may decide next time
- 29:54they're traveling on the highway not to
- 29:55visit another McDonald's. Right. That's
- 29:57yes, huge system. So,
- 29:59So, I'm like, okay.
- 30:00There's one. Mhm.
- 30:02There's just like and again and again
- 30:04and again. There's little things I pick
- 30:06up while I'm there like, oh,
- 30:08they used to they used to perform this
- 30:10promotional program and they stopped. I
- 30:11wonder why.
- 30:13Talked to my operations people. Well,
- 30:16the challenges were this this this and
- 30:17this. Okay, if we solve those
- 30:19challenges, can we continue with family
- 30:21nights every third you know, the third
- 30:23Thursday of the month and rotate it for
- 30:25every year on and on and on and on and
- 30:26on.
- 30:27Yeah.
- 30:28Okay. Well, let's solve these
- 30:30challenges. Let's implement. Let's
- 30:32execute. Let's see what happens. Sure. A
- 30:35year and a half of that
- 30:37and it all adds up. Yeah, like 1 2% on
- 30:40that sales a lot of money. It it it is.
- 30:41Yeah, sure. And on top of that, it's
- 30:44like we're still only accepting cash.
- 30:47That's right. I remember this. Yeah. You
- 30:49know, like
- 30:51um guys, like we have a reputation and
- 30:54we're the lead, we're number one. We are
- 30:55bigger than like our next two or three
- 30:57competitors combined.
- 30:59And they're accepting
- 31:01debit and credit cards. Why are we not?
- 31:03And it's it was a big deal because they
- 31:04didn't want to slow down service. Mhm.
- 31:06Right? We don't want to slow service
- 31:07down, especially in the drive-thru.
- 31:09Okay, there's the challenge.
- 31:11>> [clears throat]
- 31:11>> Can we solve that challenge
- 31:13operationally or with technology
- 31:15somehow? So,
- 31:17I I ended up writing and I I think I
- 31:19told you this story. I ended up writing
- 31:20this email. It had to been the most
- 31:22ridiculously long email ever, too, cuz I
- 31:25asked my I ended up finding out
- 31:28who was in charge of
- 31:30point of sale systems Mhm. for
- 31:31McDonald's out of Oakbrook, Illinois, in
- 31:33that course.
- 31:34I said, I'm going to write
- 31:35[clears throat] to this person and
- 31:36they're probably going to think I'm just
- 31:37some nitwit in Indy. Yep.
- 31:39>> And so I like, what do I got to lose?
- 31:41Sure, darn it.
- 31:44I composed this
- 31:45long email. I probably took me probably
- 31:472 days before I finally got the courage
- 31:49to send it, but it was basically
- 31:51explaining, like, can we please
- 31:54Here's the case study. Yeah. Like,
- 31:56here's what I think's going to happen.
- 31:57Right. I can't prove it because nobody's
- 31:59rolled out digital payment systems yet.
- 32:02But not only is there opportunity for
- 32:05our customers because, you know, our
- 32:06target market is young adult male.
- 32:08A lot of those folks are not all
- 32:09carrying carrying cash. Oh, I happen to
- 32:11be one of them. I don't carry cash. I
- 32:13carry a debit card or a credit card and
- 32:14that's how I pay for things. And you
- 32:16automatically veto me as a customer.
- 32:18Your number one audience segment, your
- 32:19number one customer segment, you're
- 32:21telling me I can't buy your food. That's
- 32:23right, because I'm not carrying cash.
- 32:25That's system-wide.
- 32:27Can we test this in Indianapolis?
- 32:29Please, please let us test this and
- 32:32show,
- 32:33you know, if nothing else, we can figure
- 32:35out if are the challenge is real.
- 32:38And if they're not,
- 32:40let's go. That's right. So,
- 32:43I don't know that any I never I don't
- 32:45recall if I ever got a response to that
- 32:46email. Maybe a thank you, we appreciate
- 32:48your tissue or brand.
- 32:50Buzz off, whatever. But, I kept
- 32:53harassing my people, my operations
- 32:55people in Indy, and we got a test, and
- 32:58we tested it at 96th and Meridian.
- 33:01No kidding. Yeah. Um that was if I
- 33:04recall, that was our first test. And
- 33:06they wanted to just They wanted a place
- 33:08that gets bombarded at lunchtime every
- 33:10day, and to really put this thing
- 33:13through the fire.
- 33:14Fast forward a couple weeks, and lo and
- 33:16behold, the person who ran all of our
- 33:18POS systems in the regional office,
- 33:20she's like,
- 33:22"Well,
- 33:25I guess you were right."
- 33:26>> Mhm. Look at the average ticket, cuz I
- 33:29told her I said, "Not only are you going
- 33:30to get more more sales because you're
- 33:32making it more convenient, right? Your
- 33:33target market, and everybody else,
- 33:35frankly, to buy our products, they'll
- 33:38buy more." They're going to spend more.
- 33:40That's right.
- 33:41So, our average ticket went up.
- 33:45And I told her I said, "Tell me you're
- 33:46not surprised." Mhm.
- 33:48And she was like, "Well, well, I know."
- 33:51>> [laughter]
- 33:51>> Do not surprised. Come on.
- 33:54So,
- 33:55it was about time to have that
- 33:56conversation on the old rings. Okay.
- 34:00And um
- 34:02uh I'll spare all the gory details, but
- 34:04basically, they offered me a promotion
- 34:07into Oak Brook, and I
- 34:09We just had our first child, and my wife
- 34:10and I discussed it. We really didn't
- 34:11want to move. Yeah, Oak Brook, Illinois.
- 34:13Right.
- 34:14So, I said, "Thanks, but no thanks. Um
- 34:17I'll stick around here." And then I got
- 34:18a call from my current business partner
- 34:21and co-founder of Basement Bar,
- 34:22Phillips. He said, "Hey, I've got an
- 34:23idea. Mhm.
- 34:26Uh do you want to go grab a beer?" I
- 34:27said, "Well, regardless of your idea,
- 34:29I'd be happy to go grab
- 34:30>> [laughter]
- 34:31>> If you can freeze and
- 34:33Let's do it.
- 34:34And uh that was the first uh
- 34:37And oh by the way, we just had our first
- 34:38child. I just enrolled in evening MBA
- 34:41program at Butler.
- 34:42So you're working for McDonald's, have a
- 34:44kid.
- 34:45Partner calls, don't know he's going to
- 34:47be your partner yet. Just know he's your
- 34:48friend.
- 34:49You guys come together. Put together
- 34:52some stuff.
- 34:53At that point you decide you're going to
- 34:54be an entrepreneur. You guys start the
- 34:56business.
- 34:56>> Uh it took a minute. Um he had he he and
- 34:59I had talked off and on the last couple
- 35:01of years. We've known each other since
- 35:03we were high school kids. Uh his older
- 35:04brother and I are really really really
- 35:06friends and that's how I met him was
- 35:07through his brother.
- 35:10And uh as we got through the young adult
- 35:13part of our life um
- 35:15he was out of school, he was working uh
- 35:17at an engineering firm and he had
- 35:19launched uh their creative studio. I
- 35:22wouldn't even call it a creative studio.
- 35:25But it was. It was like
- 35:27half creative, half technology studio
- 35:28within the engineering firm.
- 35:31And
- 35:32he was doing just some really really
- 35:33amazing work. I mean, stuff that I was
- 35:35just like, "Holy cow, man. You're
- 35:37delivering like a video like a
- 35:38first-person shooter video game
- 35:39experience
- 35:41over the like on CD-ROM, but you're
- 35:43doing it for like civil engineering
- 35:45projects. Like this is wild, man. This
- 35:48is cool. This is really cool. It's all
- 35:50in 3D. It looked like a Xbox game.
- 35:53And I was like,
- 35:56"That's interesting."
- 35:57>> Yeah. Um and he was doing a lot of other
- 35:59things.
- 36:00>> Like he had his own little startup on
- 36:01the side at the time.
- 36:04And that's his story to tell, but uh I
- 36:07had ideas about starting other
- 36:08businesses that were kind of technology
- 36:10related
- 36:11>> Mhm. uh
- 36:12at the time that I had asked him about.
- 36:14Said, "Hey man, how would I do this from
- 36:16a technology perspective?" Like
- 36:18I think I could do this all on like a
- 36:20DVD-ROM or something and
- 36:22he's like, "Yeah, and I know eventually
- 36:23it would go on the web, but the web just
- 36:25not robust enough now for this concept.
- 36:27It'd have to be on a disk.
- 36:28>> Mhm. So, we were throwing ideas back and
- 36:31forth just kind of
- 36:32on whims.
- 36:34And then he he basically said, "Yeah,
- 36:35man. I We went had beers." And he said,
- 36:37"I think I want to open up my own
- 36:38digital studio." That's incredibly
- 36:40interesting to me cuz I'd seen his work
- 36:43and I could see knew I was like, "Nobody
- 36:44else is doing stuff like this outside of
- 36:46your studio at least in in this area."
- 36:48>> Yeah, right. Like this is totally
- 36:49unique. Um I mean, he's got his name on
- 36:52patents and things that he did while he
- 36:55was at that
- 36:56at that uh
- 36:58that company and
- 37:00I said, "Yeah, this is this is really I
- 37:02said, you know, as a marketer I I told
- 37:03him I said as a marketer
- 37:05it's like the I think the best marketers
- 37:08just know what to find that's
- 37:10marketable." Okay, there you go. All
- 37:12right. Like if if if you know,
- 37:14hamburgers everybody sells a hamburger.
- 37:16Mhm. That's incredibly hard to market
- 37:19because there's just so much of it out
- 37:20there. You have to have something unique
- 37:22about a hamburger. Mhm. McDonald's they
- 37:25have all this other brand equity. They
- 37:26have all these other things. They're a
- 37:28retailer. Mhm. Well, they're a real
- 37:29estate company but they're also a
- 37:31retailer. Right. At one point they were
- 37:33the world's largest retailer of toys.
- 37:36So, when you understand that it's like,
- 37:37"Okay, that opens up a marketer's mind
- 37:38to all these other things." And we
- 37:40discussed it and neither one of us had
- 37:42ever started a business or had a
- 37:44business but obviously worked for them
- 37:45and and had a decent well of experience.
- 37:50So, I talked to my wife. I said,
- 37:51"Obviously, if I do this I can't do the
- 37:53MBA thing." So, you take off like that's
- 37:5620 years ago now, right? Yeah, aren't
- 37:57you guys Uh over 20 because that that
- 38:00was not the basement. That was just
- 38:02Oh, no kidding. Right. That's our first
- 38:03digital studio.
- 38:05So, with that going we thought, "Well,
- 38:06we'll sell to who buys your work now.
- 38:08We'll go sell to engineering firms,
- 38:10architecture firms, you know."
- 38:12That that's like the shortest path to
- 38:14revenue. Mhm. So, we started working out
- 38:18of the spare bedroom of his house. That
- 38:19was our office.
- 38:21He's doing like demo projects to show
- 38:23people what we can do and I while he's
- 38:26working on that stuff, I'm just dialing
- 38:27for dollars. I'm going to have him cold
- 38:30calls us setting up appointments. Yeah.
- 38:32So, the goal is to have two to three
- 38:33appointments a week.
- 38:34Minimal. And every week. All the time.
- 38:38Yeah. Eventually, we're going to get
- 38:39work and
- 38:41uh the other the other at that again at
- 38:44that point in time, I did a lot put on a
- 38:45lot of miles from McDonald's part of my
- 38:47job like I I handled Indianapolis all
- 38:49the way to like
- 38:50southern edge of Michigan. Okay.
- 38:53So, I was driving a lot and I was
- 38:55listening to audio books because you
- 38:56know, you don't listen to the And for
- 38:58radio so much, we have stuff. Yep. So,
- 39:00I'm listening to a lot of Seth Godin
- 39:01books. And the Idea Virus was one that
- 39:03just really grabbed
- 39:05my attention and my understanding.
- 39:09And so, I said, you know man, that's
- 39:10part of our plan. Like we wrote up a
- 39:11really formal
- 39:13complete business plan before we
- 39:14launched our first business and that was
- 39:17probably the single best thing we could
- 39:18have done.
- 39:20And anybody who wants to start a
- 39:21business, if you haven't gone through
- 39:22that process, you should. Uh I rarely
- 39:25anymore in my older wiser self tell
- 39:27people what they should or shouldn't do.
- 39:29Mhm.
- 39:30That's one I would say you should do.
- 39:32Yeah, start with a good plan.
- 39:33>> Oh my god. Yeah, and if you don't know
- 39:35how
- 39:36I think there there are a lot. You I
- 39:38didn't know how. I got online and I
- 39:40researched. I found an award-winning
- 39:42business plan from the Harvard Business
- 39:44School. Mhm. Just happened to be
- 39:46revolving around a service-based
- 39:47business. So, I'm like, well, what
- 39:48better template to use what better model
- 39:51to learn from than a Harvard Business
- 39:53School award-winning business plan?
- 39:54Yeah, sure. Thanks, internet. Yep. So,
- 39:56that business grew pretty quickly over
- 39:58the next couple years
- 39:59um and Brian and I uh
- 40:02just decided at some point it was
- 40:03probably time for us to
- 40:05to move on here. Okay. Um and so, we did
- 40:09and at that point it was 2007
- 40:11and uh
- 40:13we we
- 40:14I thought we were just going to go find
- 40:15jobs and move on, but we ended up
- 40:17starting the basement. But that So you
- 40:19start with zero in this one. So the
- 40:20basement, right? Now you guys have been
- 40:22at this for 20 years. I'm sure there's
- 40:23been some evolutions. But but what is it
- 40:26that you guys were doing at the
- 40:27basement? What Who you serving and what
- 40:29are you guys doing? Um you know, over 20
- 40:31years at this point it's even kind of
- 40:33hard for me to remember all the stuff
- 40:35we've done. Sure, but I can I can tell
- 40:37you there's certain milestones, right?
- 40:39So at the beginning
- 40:41we started because we were at the other
- 40:42shop, we were competing against
- 40:44agencies, and we said, you know, a lot
- 40:45of these agencies we're competing
- 40:46against they don't know how to deliver.
- 40:49They don't have a ton of experience
- 40:51delivering digital because digital is
- 40:53still very young. Mhm. [clears throat]
- 40:55And it was poo-pooed. A lot of
- 40:56traditional agencies at that point were
- 40:57like, "I mean,
- 40:59this isn't like it's TV and billboards
- 41:01and radio. Yes, it is. That's an
- 41:03important part of it, but
- 41:05man, the internet's the future, guys.
- 41:07Whether you believe it or not, that's
- 41:09that's just scratching the surface."
- 41:11Like trying in 2005 I wrote at the at
- 41:15that point in time it was called the
- 41:1721st Century Fund.
- 41:19Now, I don't know what they call it.
- 41:21IEDC or Elevate Ventures, whatever the
- 41:2421st Century Fund morphed into over the
- 41:27last
- 41:28Yep. It's for
- 41:2920 years.
- 41:31Um
- 41:32I don't know. I wrote 21st Century Fund
- 41:34I wrote for an investment or grant from
- 41:37them.
- 41:38And it was interactive video on demand
- 41:40is what we called it. Or IPTV, internet
- 41:43protocol television. You had had a model
- 41:45where we wanted to basically
- 41:47create a subscription service for
- 41:50traditional media outlets. Specifically
- 41:53print outlets because they hadn't
- 41:54digitized yet. Mhm. Their their digital
- 41:57products were terrible, but it really
- 41:58wasn't about that. It was about the ad
- 42:00model.
- 42:01Their ad models were completely just
- 42:03based on the old school ad model. So we
- 42:05said, you know, you can do contextual
- 42:06advertising in print. Look.
- 42:10And people may not want to get the you
- 42:12can't do that in the print it
- 42:14model. Yeah, of course. Yeah, it's all
- 42:16static. You have to pre-sell. And I knew
- 42:18that from my old days selling ads in
- 42:19print. Like that's all static and you
- 42:21have to sell it like a week in advance
- 42:23or two weeks in advance. You have to
- 42:24produce it and you have to meet the
- 42:26deadline then it has to go to the
- 42:27printer. Then it like the internet you
- 42:29wipe all that crap away.
- 42:31Update. Sorry. Done. Yeah. Sounds stupid
- 42:35and rudimentary now.
- 42:37Back then, it wasn't stupid and
- 42:39rudimentary. It was they nobody was
- 42:41doing it yet. Of course. I wrote a
- 42:43grant. Like look, this is the future,
- 42:45man. This is you want to create an ad
- 42:47model that is all contextual base that
- 42:49we can go and sell to the to every ad in
- 42:52newspapers in the country and they can
- 42:54all run on the same system. Mhm. So that
- 42:56whenever they publish the print piece, I
- 42:57mean at some point it it automate. So if
- 43:00you're writing a story in the sports
- 43:01section about LeBron James's game last
- 43:04night, hey, you already know LeBron
- 43:05wears Nikes. He's a Nike guy.
- 43:09Why have you Why isn't the ad
- 43:10automatically propagating in there? Sell
- 43:12LeBron some Nike shoes. Mhm. It was
- 43:142005. Yep. And I'm like it's product Now
- 43:18they might call it product placement but
- 43:20even product placement isn't done
- 43:21instantaneou- instantaneously based on
- 43:24the content and it doesn't change
- 43:25instantaneously based on the content. At
- 43:27least not in passive video.
- 43:30So we're like I'm writing this freaking
- 43:32grant and it's like a 50-page deal
- 43:34explaining this. We had a model, we had
- 43:36kind of a wireframe with the technology,
- 43:39all this stuff.
- 43:41And whoever's in charge in the 21st
- 43:43century defined at that time is like
- 43:46I think they probably thought we were
- 43:48insane.
- 43:49>> Yeah. You guys are great for what Yeah.
- 43:51And they're like, well,
- 43:53this already exists. There's already
- 43:54media players out there. I know, man.
- 43:58That's your response? A media player?
- 44:00>> Mhm.
- 44:01Okay.
- 44:03And then that point I was like that this
- 44:05isn't where it's at. Like I'm I'm I
- 44:07shouldn't give up on that when I did. I
- 44:09was like, we're just going to do our
- 44:11saying advertising. So, we're going to
- 44:13go be a digital studio for traditional
- 44:15agencies. Mhm. So, and help them. And we
- 44:19don't need to be in front of the client.
- 44:21We don't need to to All we need to do is
- 44:24give them the ability to deliver on this
- 44:27type of work.
- 44:27>> Yep.
- 44:28So, that's what we did. We launched the
- 44:30basement. And nobody in Indy would work
- 44:32with us cuz they were probably mad. I
- 44:35don't know. They just didn't like us or
- 44:37they knew we were competing against them
- 44:39the last couple of years. We thought,
- 44:40well, we'll go to them and help them.
- 44:42Wouldn't they like that?
- 44:43Naivete strikes again. Um and that's
- 44:46okay. And it's like, okay, so but we did
- 44:49get a lot of work out of
- 44:51We got a lot of work out of Cincinnati,
- 44:54a lot of work out of Columbus, Ohio, and
- 44:56we got a lot of work out of New York,
- 44:59Detroit, Arizona,
- 45:02and wherever else, but the majority of
- 45:04it came from like the bigger cities not
- 45:07too far from Indy.
- 45:08>> No kidding. Yeah. So, that's how we we
- 45:10made our bones for the first couple of
- 45:12years of that business. Um
- 45:14and and it was really really well
- 45:16received by certain groups and certain
- 45:19agencies. And then, you know, they start
- 45:21trying to figure out how to do it
- 45:22themselves. Yeah.
- 45:23And
- 45:24>> [clears throat]
- 45:24>> it's like, okay, that's cool. Um so, we
- 45:27started kind of weaning off that and and
- 45:30we had a couple of clients wanting to
- 45:31work with us directly without an agency
- 45:34and must be there. I wouldn't even say
- 45:36agency. It was more project work. Okay.
- 45:39Um
- 45:40and so, we accept we took on those
- 45:42clients. They were pretty big projects.
- 45:43We delivered. And uh
- 45:46that's when, probably around 2012, we we
- 45:48really just went full full bore client
- 45:51facing. Gotcha. We just kind of
- 45:53faded away on our on our agency facing
- 45:56business and focused on client facing
- 45:58business. Gotcha. You know, your
- 46:00business is interesting. That journey
- 46:01after this point is interesting, right?
- 46:03Just from the beginning of not wanting
- 46:05to go to college, working in
- 46:07construction, you know, wanting to be a
- 46:08DJ, and then figuring this stuff out,
- 46:10right? So, it's it's it's cool story.
- 46:13The basement in in your journey, you've
- 46:15seen an awful lot of stuff. You've seen
- 46:17a lot of changes in technology, right?
- 46:19And now,
- 46:21there's been lots of different points
- 46:22when technology's been,
- 46:24you know, different and the internet
- 46:26coming out and all those different
- 46:27things. But, today with AI and all this
- 46:29other stuff, I'm curious in your
- 46:31business,
- 46:32where is technology playing today? And
- 46:35kind of where do you think that's going
- 46:36to maybe morph into the next year or so?
- 46:39You know, it's interesting. We We We
- 46:40talk about this, and we've talked about
- 46:42it recently, and it's like um
- 46:45there are inflection points, right? So,
- 46:46the internet was this gigantic
- 46:48inflection point.
- 46:50And I I used to say it was the great
- 46:53equalizer because back in the day,
- 46:55pre-internet,
- 46:57I learned this This is funny. I learned
- 46:59this on a job site once in construction.
- 47:02I was working on a job site, and these
- 47:04two guys were talking, and one guy was
- 47:05from Florida, and he was now living in
- 47:07Indianapolis and working here.
- 47:10He was talking to somebody who'd worked
- 47:11here his whole life.
- 47:13And the guy from Florida said, "You
- 47:14know, you guys I've been up here now for
- 47:16like a year and a half,
- 47:18and
- 47:20you know, you guys are like 5 years,
- 47:21maybe 8 years behind
- 47:24in construction technology. Like, what
- 47:26how things are done in Florida, it's
- 47:28like it hasn't gotten here yet." You're
- 47:30kidding. He's like, "You're like 5 years
- 47:31behind." Yep.
- 47:34And I used to talk with Brian long time
- 47:35ago and say, "You know, it's like it's
- 47:37like we're behind like in technology,
- 47:40Mhm. and even in the ad space, it's like
- 47:42we're behind what's going on in New York
- 47:44and LA."
- 47:47Um
- 47:48but then, as time goes on, right? And
- 47:50you've got Everybody's got access to the
- 47:52same information at the same time.
- 47:54>> Mhm. It's the great equalizer, of
- 47:56course, if you stay up on it, which is a
- 47:58job in and of itself. It's hard. It's
- 48:00got It gets hard. It's gotten harder.
- 48:02It's going to get harder.
- 48:04Unless you're just native to it, right?
- 48:05So, like in 10 years, the people that
- 48:07grew up with AI are probably like, "Oh."
- 48:09No biggie. Yeah, that's right.
- 48:10>> Right. Search engines, when they first
- 48:12came out, like you had to learn Boolean
- 48:14search in order to make it do a really
- 48:16good effective search and do research
- 48:17and all that. Now, it's like,
- 48:20"Oh, yeah, you get all this information
- 48:21at your getting."
- 48:22So, it's just like, you know, the
- 48:23evolution of everything technology-wise.
- 48:26It never stops.
- 48:27Um
- 48:29And so,
- 48:31where is it at now? I think AI is like
- 48:33where the internet was
- 48:3520 years ago. It's like It's It's coming
- 48:37up. It's
- 48:39It's like
- 48:41People are trying to figure out where it
- 48:43fits in best. Mhm. Is it really
- 48:46I don't think it's a question of if it's
- 48:48going to last. Like, people were
- 48:49doubting on the internet, right? You
- 48:51look back on that and you're kind of
- 48:52chuckle when you go, "They're doubting
- 48:53on the internet." Like, this thing's a
- 48:54fad. This thing's not going to last.
- 48:56Like, Really? Yeah. Come on, guys. Okay.
- 48:59Libraries lasted. Mhm.
- 49:02The internet's going to last. Like, um
- 49:04So, I think AI is probably in a similar
- 49:07boat, right? Yeah, but you know, even
- 49:09yesterday there was a headline.
- 49:10Scott the set meets with the Fed to talk
- 49:12about
- 49:14AI and the threat of AI to whatever.
- 49:17>> Mhm.
- 49:18And can we Do we have to lock this thing
- 49:20down? I think that was the term they
- 49:22said. Are they going to lock it down?
- 49:24Right.
- 49:24>> Right.
- 49:25That's interesting. Um
- 49:28>> [clears throat]
- 49:28>> A lot of questions, right? I'm not going
- 49:30to sit here and try to be uh the guy
- 49:33that that writes, you know, 20-page
- 49:36articles on AI.
- 49:38I can tell you,
- 49:40based on our research, how we've started
- 49:42to implement it into our business, it's
- 49:43a It's like another staff member. Yep.
- 49:47It's like another partner in crime,
- 49:49right? It's like you
- 49:52find out where you find out what it's
- 49:54good at, figure out what it's good at as
- 49:56it relates to
- 49:57what we're doing. Mhm. And again, you've
- 50:00probably read this 20 times, and it's
- 50:02where could you free up your brains,
- 50:03your human brains, to be more strategic
- 50:06and provide more value, and let the
- 50:09the AI employee
- 50:11do kind of the more mundane,
- 50:13you know, Yeah. work that that doesn't
- 50:16require as much brain power. Mhm. It
- 50:18might be time-consuming or more
- 50:20time-consuming, but let's figure out
- 50:22where those sweet spots are right now.
- 50:24Yeah. Leverage it for that, and then
- 50:26allow our our
- 50:27people
- 50:29who need to, you know, creatively solve
- 50:31problems, cuz that's ultimately what
- 50:32we're in the business of. It's driving
- 50:34problems, driving creative
- 50:35problem-solvers. It's interesting you go
- 50:37down that point, right? So, I talk about
- 50:39AIHI,
- 50:41human intelligence versus automated
- 50:43intelligence, AI, right?
- 50:45And if you can leverage AI to be able to
- 50:47give yourself more time to do the human
- 50:50side of your job,
- 50:52you can do these things. You can be in
- 50:53front of people, learn and you can do
- 50:55those things that humans can think out
- 50:57to solve those problems. One of the
- 50:59things that got me thinking, though, is
- 51:01that you and I grew up in an analog
- 51:03world. Yeah. We solved problems, we
- 51:05picked up boards, we hammered stuff. I
- 51:07had a construction background, those
- 51:08types of things, too, right? We solved
- 51:10There was something in front of us, we
- 51:11solved the problem, we figured it out,
- 51:12we could troubleshoot.
- 51:14We didn't have We couldn't type into our
- 51:16computer, "How do I make this work?"
- 51:19right? Or "How do I do this?"
- 51:21Kids today, like you said, the
- 51:2310-year-olds, they're growing up with
- 51:24with AI. They ask, and they put
- 51:27something from one box over into another
- 51:28box, because that was AI's thought.
- 51:31Yeah. And so, I I believe where we are
- 51:34today, you and I could solve problems.
- 51:35And if I get time back in my day, I can
- 51:37do things that are human. Yeah. I'm
- 51:39wondering how we create those
- 51:41opportunities for our kids, because it
- 51:42was different for you and I. Yeah. And
- 51:44so, it's going to be a challenge, and it
- 51:46Nobody knows exactly where to go. It's
- 51:48definitely here to stay. Yeah. The
- 51:50internet was here to stay and I was
- 51:52there too when people thought yeah, this
- 51:53is going to leave. No way. Come on guys.
- 51:56And you have older children. I do. Yeah,
- 51:57I have a 23-year-old and a 21-year-old
- 52:01and they're both graduating college in
- 52:02like a month.
- 52:04And it's it's been a really interesting
- 52:07to see how they Mhm. view
- 52:11AI and how my 16-year-old views AI. Oh
- 52:14yeah. They're only five you know That's
- 52:16right. the number three and number two
- 52:18are only five years apart.
- 52:21Yep.
- 52:22And the other one's only seven years
- 52:23apart and their views are like they're
- 52:26pretty dramatically different.
- 52:28>> Light years. It's like a view in this
- 52:29little time window of
- 52:31>> Oh and there's
- 52:32the young adult versus the the teenager
- 52:35and their views on AI. Yep. It's wild.
- 52:38And my 23-year-old, it's funny. Uh I
- 52:40will not mention the school
- 52:42or the class cuz I don't want to I don't
- 52:44want to harm the innocent here, but he
- 52:46was accused of writing a paper and using
- 52:48AI and his professor gave him an F. Mhm.
- 52:52[clears throat]
- 52:53And he said
- 52:54um I wrote that paper. He said he's a
- 52:57writer. He likes to write. He's really
- 52:58good at He's like I wrote that paper. I
- 53:00didn't use AI at all. I didn't even I
- 53:02did nothing with AI. He's like I wrote
- 53:04that.
- 53:05And I said well
- 53:07I think that gives you a topic to go
- 53:08talk about with your professor, doesn't
- 53:09it? Yeah, sure. Talk with this person
- 53:11and
- 53:13hash it out. He goes
- 53:15she refuses to believe me.
- 53:18And I said you know what? He came home
- 53:20and I whatever. Call this whatever. So
- 53:23she she's telling me I'm a liar. Well, I
- 53:25said settle down. Yep. There are ways
- 53:29son to
- 53:31to prove yourself if you want to do it
- 53:34online. Like you just said, the kids do
- 53:36that online.
- 53:37Oh, look at this. Here's a free tool to
- 53:39run to scan documents that
- 53:41will tell you if AI was used to write it
- 53:43or not. I go, "Well, why don't you just
- 53:44use that and take whatever it spits out
- 53:47Yep. and go take it to your professor.
- 53:50And if she doesn't believe you then,
- 53:52give her the tool yourself
- 53:54or another tool. There's like There's a
- 53:55bunch of a bunch of them out there. Yep.
- 53:57And let her run through there. Well, he
- 53:59did. To his credit, it was I said, "Just
- 54:01be respectful, man. Don't be Yeah, I'm
- 54:03getting nasty. Yeah, sure. Be
- 54:04respectful."
- 54:06And uh
- 54:08he better than me when I was his age. I
- 54:09probably would have done what
- 54:11crazy.
- 54:13Um
- 54:15but he did and after
- 54:20a couple of the a couple of discussions,
- 54:22the professor finally relented and said,
- 54:24"You know what?
- 54:25I'm sorry." Mhm. You know, yeah, sorry.
- 54:28But in defense of the professor,
- 54:32they probably deal with that Oh, yeah.
- 54:33I'm sure.
- 54:34>> They're probably dealing with it. Like,
- 54:35you know,
- 54:37almost every day.
- 54:38>> Every day. I mean, it's There's The only
- 54:40way to get away from it is making kid
- 54:41write in a blue book. Don't give him the
- 54:43question before he come in. Go back to
- 54:45analogs to get original thoughts.
- 54:48Yeah, it's It'll be interesting where
- 54:49that goes. It's It's cool to hear how
- 54:51you guys think about it, though.
- 54:53And so, in your business
- 54:55community is served, those types of
- 54:57things.
- 54:58The next topic we always talk about is
- 55:00community. What What's As you think
- 55:02about community, what's that mean to you
- 55:04and kind of how you get engaged with it?
- 55:06Um you know, I said this to my wife
- 55:08probably no less than 50 times. It's the
- 55:10best thing you can do for your community
- 55:12is to raise your children to be good
- 55:13people.
- 55:14Mhm.
- 55:16Raise your children to be good people.
- 55:18Like, and you know, that's
- 55:20you know, that has different That's
- 55:22subjective, right? What's your good
- 55:23people? Like, okay, let's just do the
- 55:25naturals.
- 55:27Teary, honesty,
- 55:29you know, be nice to people. Right. Just
- 55:32generally try to be a good human being.
- 55:35Yep. Uh
- 55:36and you know, there's guiding principles
- 55:38for that we all can agree and and I'm
- 55:40sure people
- 55:42have different systems and different
- 55:44guiding principles. Basically the
- 55:45guiding principles
- 55:48we instill in our kids and we let we
- 55:50we've utilized over the years.
- 55:52It's like just ray you know, if we all
- 55:56agreed to raise kids to be good kids
- 55:59and we did it
- 56:02how many problems would we have in our
- 56:03communities?
- 56:05Probably a lot less we have now. Yeah.
- 56:08So that's number one for us. I will
- 56:12stick to that
- 56:14till I'm in the grave. Like just raise
- 56:17your kids to be good people. Please,
- 56:19thank you, open the door.
- 56:21Uh
- 56:23treat other people nicely. They treat
- 56:26you like a a jerk then try try your best
- 56:29to
- 56:31yeah, brush it off or whatever.
- 56:33You know, just be a good person.
- 56:36Uh and the rest of that of the community
- 56:38thing is it kind of
- 56:39to me it just kind of grows out of that.
- 56:42Like
- 56:43I'm not Mother Teresa. I'm not the Pope.
- 56:46I'm not going to put myself out there to
- 56:48be a savior to my community, right? It's
- 56:50just not genuine.
- 56:52Uh but that being said
- 56:55Brian and I both are huge believers in
- 56:58the more grassroots and the more local
- 57:00you can be in the good deeds you do or
- 57:02better off you probably are and probably
- 57:05the more amplified those deeds become.
- 57:07In other words I'm not big on huge
- 57:11NFP this that and the other like if my
- 57:14neighbor needs help I'm going to help my
- 57:16neighbor. Yep. My church needs
- 57:18volunteers, I'm volunteering at church.
- 57:21They need a donation, I'll donate to you
- 57:22know, like
- 57:24wherever I can make an impact at the
- 57:26local level, at the grassroots level and
- 57:29I think my family's done a really good
- 57:30job of providing me
- 57:32with examples for that. So,
- 57:35they've always been good. Like my older
- 57:37siblings have always volunteered a lot.
- 57:39Like at the local church, local school.
- 57:41[clears throat]
- 57:42Great examples. And And so, I see their
- 57:45example and I say, "Well, that's again,
- 57:49I'm not their child. I'm not their
- 57:50younger brother." So, it's like
- 57:52I can learn from that.
- 57:53>> Absolutely. And so,
- 57:55they're essentially doing for me what
- 57:57they're doing for their own children.
- 57:59They're raising other helping me
- 58:00understand how to be a good neighbor,
- 58:02how to be a good participant in my
- 58:03community, whether it's Little League,
- 58:06volunteering to coach a team,
- 58:08volunteering at church to clean up after
- 58:10the festival.
- 58:12I like I like that. I like going getting
- 58:14physical and sure and doing things to
- 58:17help clean up whatever. Like
- 58:19to me that's that's good. And then when
- 58:21I do that, it gives an example to my
- 58:23kids, too. Yeah. So, now that my two
- 58:25older ones, they're going to go off to
- 58:27work here in a few months and they're
- 58:28moving out of town and
- 58:30so, when they get into their
- 58:31communities, hopefully,
- 58:33they saw that and they carried forward.
- 58:35Uh-huh. So, like what else is there to
- 58:37do? Like there's a lot more you can do,
- 58:39but I look at it like
- 58:41the basics matter, the local community
- 58:44matters and um
- 58:47so, widow down there's a widow down the
- 58:49street and she didn't have anyone
- 58:51celebrate Easter with. So, like, "Hey
- 58:52man,
- 58:54Hey yeah, come on hang out with us. Come
- 58:55hang out with us.
- 58:56>> Sure.
- 58:57We're here. We're having food. Just show
- 58:59up. Don't bring. Just show up." She did.
- 59:02Had a great time.
- 59:03>> That's right.
- 59:04That's a win. Great win. That's a win.
- 59:07You know, that it's it's the little wins
- 59:09that add up to make something big. I
- 59:10love the idea with your kids, right? I
- 59:12mean, I I was at
- 59:14where I'm Menards and I'm walking out. I
- 59:16see my kid sprinting in front of me.
- 59:18And as they go open the door for
- 59:20somebody coming out.
- 59:21>> Right on. Yeah. And And I look back and
- 59:24I'm like, he's seen me do that. Right?
- 59:26He's seen me run to go say, "Can I load
- 59:28that salt in your car?" Somebody's
- 59:30trying to get it out, right? Or can I
- 59:31put this in there?
- 59:33As we seen you do that over the years.
- 59:34So, I'm like, "Yeah, that's right." That
- 59:35that's that little thing right there,
- 59:37cuz he's done some other bonehead things
- 59:39cuz he's 16, but he did that that day
- 59:41you great. So, I know in there is kind
- 59:44of what I'm thinking. And so, I love the
- 59:46idea of doing the small stuff and then
- 59:47volunteering and helping and
- 59:49you know, being outdoors, like I said,
- 59:51cook I clean it up at the church. And
- 59:52so, I like your thoughts on community.
- 59:55And actually, if you think through
- 59:57you know, before we get to like what's
- 59:59fun, so outside of work and all that
- 1:00:01stuff. You go back and look through your
- 1:00:02story.
- 1:00:04It's an interesting journey to
- 1:00:05entrepreneurship,
- 1:00:07right? A lot of lessons learned and a
- 1:00:10lot of different ways. Right? That's
- 1:00:11That I think this is what you're
- 1:00:13learning. Oh my gosh. If I was going to
- 1:00:14pick out one thing, that's what I'd pick
- 1:00:16out. You were learning in high school
- 1:00:18while you're doing um construction, you
- 1:00:20learned in college. You learned what
- 1:00:22maybe you liked and didn't like. You
- 1:00:24learned that you could potentially do
- 1:00:26this on your own at one particular job
- 1:00:28when you figure out what they were
- 1:00:29charging what you're making and all that
- 1:00:30stuff.
- 1:00:31And then you get into working at
- 1:00:32McDonald's and you you think about
- 1:00:34different things and you know, somebody
- 1:00:36said I can get to 2% better sales by
- 1:00:38just placing a window clean somewhere.
- 1:00:41Well, by gosh, I'm going to stick that
- 1:00:42thing there and do it to the thing. It's
- 1:00:442% a lot of money. Yep. And so, you the
- 1:00:46journey and then and then throwing your
- 1:00:48hat in the ring, creating a business,
- 1:00:50going together, having nothing, selling
- 1:00:52the business, right? Coming back out,
- 1:00:54starting a new business, still with
- 1:00:56nothing. 20 years later, here you are
- 1:00:59supporting the community, raising good
- 1:01:00kids, having fun.
- 1:01:02So, outside of work and work at the
- 1:01:05basement, what do you do for fun? Oh,
- 1:01:06that's you know, that's one of my
- 1:01:07biggest challenges. It always has been.
- 1:01:10Um
- 1:01:11And I think a lot of people that have
- 1:01:13had this path in life probably have that
- 1:01:15challenge where it's like at some point
- 1:01:17you you almost
- 1:01:18say you forget that you
- 1:01:20You got to remember to take time to do
- 1:01:22some things that you enjoy. A lot
- 1:01:25[clears throat] of work. Yeah, a lot of
- 1:01:26work.
- 1:01:27So,
- 1:01:29some are better than others. I'm I'm in
- 1:01:32the others category that I'm not that
- 1:01:33good at it, but
- 1:01:35I really enjoy spending time with my
- 1:01:36family, shocker.
- 1:01:38And they still like me, thank goodness.
- 1:01:40So, they I guess I think they enjoy
- 1:01:41spending time with me. So, when we're
- 1:01:43all together, we like to go do things,
- 1:01:45right? So,
- 1:01:48activities over the years as the kids
- 1:01:50were younger,
- 1:01:52we live really close to a school that
- 1:01:53had like tennis courts and
- 1:01:56a running track all these things that
- 1:01:58the school uses and when 90% of the time
- 1:02:01when no one's on it, we're just there.
- 1:02:02Yeah, sure. So, some of my favorite
- 1:02:04things to do is just go over and play
- 1:02:07with the kids. Like, "Hey, man, let's go
- 1:02:09play some tennis." Yeah, they don't they
- 1:02:11don't play tennis as a team sport or
- 1:02:13anything, but it's just fun recreation,
- 1:02:15right?
- 1:02:16>> Yeah. Let's go throw the ball. Let's go
- 1:02:18kick the soccer ball around the soccer
- 1:02:20fields. Let's go, you know, wherever.
- 1:02:24So, anything outside of like formalized
- 1:02:26family vacations, but it's like just now
- 1:02:28you have some time, go recreate with our
- 1:02:30family.
- 1:02:32Now that they're older, it's like
- 1:02:34there's less of that, but
- 1:02:36I personally on my own when I get some
- 1:02:38alone time, I like to get on my
- 1:02:39motorcycle and go for a ride.
- 1:02:42I'm much more of a long trip rider than
- 1:02:44I am. I don't like riding in town a lot.
- 1:02:47It'll just There's too much traffic.
- 1:02:49It's just not as enjoyable versus
- 1:02:51like I'll be on 31 and just get out of
- 1:02:54town, right? And just drive and just go.
- 1:02:56Yeah, go through some corn fields, the
- 1:02:58actual field, go drive
- 1:03:00in corn country, yeah.
- 1:03:03You know, but the best trips that I've
- 1:03:04ever taken
- 1:03:06are the long ones and so I I went to uh
- 1:03:12Virginia, South Carolina. Those were two
- 1:03:14different trips. Those were good long
- 1:03:16trips.
- 1:03:18I've gone south uh to Tennessee. I've
- 1:03:22gone
- 1:03:23You know, there's nothing like riding
- 1:03:24through a rainstorm in the Smoky
- 1:03:26Mountains.
- 1:03:27Uh when it's foggy and
- 1:03:30there's semi trucks and all that kind of
- 1:03:33stuff. Um
- 1:03:35That's an interesting experience and you
- 1:03:38really got to stay locked in, man.
- 1:03:39There's no you know, people like I like
- 1:03:41to get on my bike and just
- 1:03:43you know, not think about anything.
- 1:03:45Yeah, I don't think so. Not then.
- 1:03:48I don't even like the Smoky Mountain
- 1:03:49rain and fog and
- 1:03:50>> My car you're locked in, man. Yeah, I
- 1:03:53got four wheels. Well, they're all-wheel
- 1:03:55drive.
- 1:03:55>> Right, you can go in there. Coolest ride
- 1:03:57ever so far. I'm not done yet. Coolest
- 1:03:59ride ever is probably going through the
- 1:04:00Appalachian Mountains
- 1:04:02on the way to Virginia from
- 1:04:05Indianapolis. Uh
- 1:04:07rode the whole way there, but I took
- 1:04:08backroads the whole way. So, when you go
- 1:04:10through the Appalachian Mountains the
- 1:04:12back way,
- 1:04:13you're just, you know, winding up and
- 1:04:15down around trip. And you find like I I
- 1:04:18don't do a lot of research on the actual
- 1:04:19area. I do a research on the
- 1:04:22the path or the the directions or
- 1:04:25whatever, but I don't do a lot on like
- 1:04:27what I'm going to run into. I mean,
- 1:04:28that's part of the adventure. Sure, I
- 1:04:30didn't know like there's national
- 1:04:32forests in in Appalachian Mountains.
- 1:04:36And I'm riding through, but in those
- 1:04:38forests are logging towns.
- 1:04:41I had no idea. No kidding. And I had and
- 1:04:43I said, "How are they allowed to do
- 1:04:45that? It's a national forest." Well,
- 1:04:46they predated
- 1:04:48They predated the national forest the
- 1:04:50the designation of it being a national
- 1:04:52forest.
- 1:04:53And so,
- 1:04:55these towns are old and they're still
- 1:04:58functional and
- 1:05:00uh
- 1:05:01let's just say I didn't want to stop.
- 1:05:04Like it was just solely interesting. No,
- 1:05:06I wasn't going to stop and walk through
- 1:05:08my say town. I mean, yeah, I'm very
- 1:05:10Yeah, very generous. Yeah, yeah.
- 1:05:13And so I got like behind a logging truck
- 1:05:15going up one of these plate one of these
- 1:05:16mountains and it's like the roads are
- 1:05:18banked
- 1:05:21at certain points because you know, you
- 1:05:23go over the edge, man.
- 1:05:24>> You're not coming back.
- 1:05:25>> You know, you're right. Yeah, you're
- 1:05:26done for. You're gone. Yeah. And you
- 1:05:28can't like I'm not that good where I can
- 1:05:29like zoom around like and then this
- 1:05:31truck's going and it's going super slow.
- 1:05:33Mhm. So I have to try and manage and you
- 1:05:35can't go too slow cuz it's banked.
- 1:05:37Oh, yeah. You'll fall out.
- 1:05:39>> You're all over.
- 1:05:40So I'm just like
- 1:05:42there's this thing on the clutch like I
- 1:05:44don't know if you've ridden motorcycles
- 1:05:45but where you regulate the clutch is
- 1:05:47called friction zone.
- 1:05:48>> Mhm. So I'm just like for like 20
- 1:05:52minutes, man. By the time I was done I
- 1:05:53was like You had that hand exercise.
- 1:05:56>> Yeah, I was like, okay, I'm ready to
- 1:05:57take a break. This is this is nuts. But
- 1:05:59it was super fun and exciting and
- 1:06:03interesting and you get to see stuff you
- 1:06:05see things you never ever ever I would
- 1:06:06never see that otherwise. Of course,
- 1:06:08yeah, otherwise I'd never see it. It's a
- 1:06:10big country, man. It's a lot to see.
- 1:06:11Yeah, get out and see it. Love it.
- 1:06:13>> Yeah. Jacob, thank you. Thank for
- 1:06:14sharing your story with
- 1:06:15>> Appreciate it. Appreciate it. You're a
- 1:06:16hell of a man.