Latest / Success Story with Scott Clary / Lessons - How a Traffic Jam Became a $1.1B Company | Uri Levine - Waze Co-Founder (Sold to Google)
Transcript
- 0:00In this lessons episode, explore how entrepreneurs balance persistence with knowing
- 0:04when to walk away from a venture, discover how to treat product development as a series
- 0:07of experiments to find what works, understand when to shut down by recognizing a
- 0:12disappearing problem, or misaligned team, and uncover why falling in love with the problem
- 0:16creates clarity, resilience, and long-term success.
- 0:19And let's ask you something about failures because you mentioned something very
- 0:31important, failing fast. So in that in that startup that failed, how did you know
- 0:36when it was time to call it quits? How do you fail fast? How did you fail fast?
- 0:40So let's separate between shutting down a company and failures or errors or mistakes
- 0:50throughout the journey. Because the journey is very important in the sense that you have
- 1:00everything that you would have in your roadmap. For me, it's a list of experiments that you're
- 1:06going to conduct. And you will try with the first one that you think that is going to work.
- 1:12And you will end with the first one that is actually working.
- 1:16There is a nice story that I heard about LinkedIn. I don't know how true it is, but for a second,
- 1:21I would say, let's assume for a second that it's true. And if it's not true, then assume that it
- 1:26is true for the sake of the discussion, right? And when LinkedIn started, they actually
- 1:33had 30 features that they wanted to develop. And they basically said, this is the minimum product.
- 1:40And when they started to meet investors, everyone told them that 30 features is way too long.
- 1:44And they need to reduce that list to less than that. And they ended up with a list of 10 features
- 1:49that they said, we cannot even launch the product without those 10 features. Obviously, LinkedIn
- 1:57started and eventually they were becoming public and then acquired by Microsoft and then
- 2:03becoming public again. But the first time that they went public, how many of those 10 features they
- 2:10actually developed? And the answer is one, just one. So in that sense, they were lucky that they
- 2:17figure out the first feature that they need to develop at the beginning. I don't know how true
- 2:21this story is, but for the sake of the discussions, let's assume that it is. The road map is
- 2:29eventually a list of features that you're going to develop. And each one of them has an
- 2:36objectives to figure out product market fit. And if they do, then the product development is done.
- 2:41And if they're not, then then you try another one. And that is the important part of the
- 2:47failures. So you don't stick with something that doesn't work. You keep on trying, you keep on
- 2:53trying different things. For the question, when do you know that it's time to shut down a company?
- 3:00You eventually fall in love with the problem. And once you start to build your team, this is your
- 3:07mission in life. You will never give up and never giving up. Preserverancy is the most important
- 3:14behavior for an entrepreneur. Not necessarily of a CEO, but for an entrepreneur, they don't give up.
- 3:21And if you would ask me, how do you know that it's time to give up? So number one, you never know.
- 3:27You don't know. Number two, I would add my advice that is basically saying, look, if one of the two
- 3:33following is happened, then you should give up. One is that the problem disappears.
- 3:39The first startup that we started in year 2000, it called Access Mobile. And what we try to do
- 3:47is actually provide an email access through WAP phones, right? So very, very long time ago.
- 3:55And the problem disappeared as soon as Blackberry started, right? So there was sort of a very
- 4:02different approach for the solution, which made our solution irrelevant. And to a certain
- 4:08example, I would say the problem disappeared. So if problem disappears, you should quit.
- 4:14The other reason is if the team is not right and you're unable to change that.
- 4:21If you're the CEO, then you should be able in a position to change that, but in many cases, you don't.
- 4:26And then you end up with a place that might have the right mission, but not the right DNA. And you
- 4:34don't want to stay in a place like that. So this is time to shut it down. These are the only two
- 4:40reasons that I can figure out why you should quit. And in general, I would say, look,
- 4:50the winners, they don't give up. I know that's something. So I think that what I value that
- 4:57lesson so much because the concept of never giving up, it does conflict with the concept of
- 5:06of failing quickly. So it's good to have an understanding of what your organization is growing into
- 5:13what you're, again, the problem you're trying to solve is it's still there. And then the other
- 5:18point you mentioned, the right people, but let's talk about the problem, right? I mean,
- 5:24you wrote a book. And I'm stopping you for a second. The thing of the following. When you go
- 5:35into this journey, there is a problem that you're trying to address. And this is becoming your
- 5:42mission, right? So for a second, I would say if the mission is right and the team is right,
- 5:48then you shouldn't give up. If one of them is going away, then you should start to consider,
- 5:53if both of them, then definitely you should consider it of giving up. But the journey of failures
- 5:58is not about the essence of the start of the essence of the start of is about the problem that
- 6:03are trying to solve the value that they are about to create. And it's about the way to get there.
- 6:11And the way to get there is a journey of failures. Understood. I understand. Okay. I want to
- 6:18understand the title of the book that you wrote, fallen love with the problem, not the solution.
- 6:26So we're dancing around this now, but speak to me about what it means to truly fall in love with
- 6:31the problem. What problem did you fall in love with when you built ways? I hate traffic jams.
- 6:36It's a good problem. You know, end of the day, and I'm pretty sure that you have met many
- 6:46entrepreneurs. They all have a starting point that has that touched them on a personal level,
- 6:55right? And not all, but most of them. And in many cases, this is about frustration. So you're
- 7:02running to something and you ended up being frustrated. And then you tell yourself, no, no, no,
- 7:07this is something that I'm going to change. There is no way that this is how it works.
- 7:11And this is the key driver for most of my startups is running into situations that they tell
- 7:17myself, wait a minute, they mind the only one that is getting frustrated because of that.
- 7:23And then you start to discuss that with or speak with other people until you realize that this
- 7:29problem is real or at least the perception of the problem is real. And so for me, you know,
- 7:35the journey is always about starting with a problem. So finding a problem, a big problem,
- 7:41something that it's worth solving, something that the world will become a better place if we solve that.
- 7:47And then the next thing that you really would like to do is ask yourself, so who has this problem?
- 7:52Now, if you happen to be the only person on the planet with this problem, then I would say,
- 7:58go to a shrink. It's much cheaper than building a startup, right? But if a lot of people actually
- 8:03have this problem, then go and speak with those people and understand their perception of the
- 8:08problem and only then build a solution. Now, if you follow this path and your solution works,
- 8:16it's guaranteed that you're creating value. If you start with a solution, you might be building
- 8:22something, but nothing that no one cares. And that's really not a good idea.
- 8:28So when I say falling love with the problem, what it really means is start with the problem,
- 8:35but there is way more into that. The problem then remains the north star of your entire journey.
- 8:44And every day you're asking yourself, if I'm making a progress towards addressing this problem,
- 8:49and so if the problem was for way down, the reason that we start is that we hate traffic jams,
- 8:56we evolved that into a mission to help drivers to avoid traffic jams. Because the solution for
- 9:02the problem is very easy, avoiding the problem. So getting rid of the problem, problem disappears,
- 9:09or we are avoiding that or overcoming that, and that makes it easy. As long as you keep that as the
- 9:14north star of your company, then you increase the likelihood of being successful. And you increase
- 9:20the likelihood by basically saying, I know where I'm going. I don't know what's the next step,
- 9:26or I do know what's next step, but I have no idea what's the step after next, but I know where I'm
- 9:32going. The other part of it is that it makes your story so much easier to be told that your
- 9:43marketing is becoming easier. Your fundraising is becoming easier. Everything is creating
- 9:49or the entire story is much easier. Because if I will tell you, I'll have a time machine,
- 9:55we will roll back in 2007, and I will come into this podcast. Well, that podcast wasn't here,
- 10:01I think, in 2000. It wasn't, but I get the point. But that assumed that we are, and I will tell you,
- 10:08I'm building an AI crowdsource navigation system, then you don't really care. But if I will tell
- 10:16you, I'm helping you to avoid traffic jams and all of a sudden you do care. And so the story is
- 10:22easier to be told. And usually story, you know, when you tell a story about the problem, then
- 10:31there is an emotional engagement for many of the people, in particular, if they have experienced
- 10:36similar problems or the same problem. So falling in love with the problem, essentially increase
- 10:42your likelihood of being successful, increase the likelihood of becoming a market leader through
- 10:48two main things, right? The North Star. And therefore, the mission of the companies is is
- 10:54clearer and easier and remains the same throughout the entire journey. And the story that can
- 10:59tell is much easier. Thanks for tuning in. If you found this valuable, don't forget to hit that
- 11:03subscribe button so you never miss an episode. And if you want to dive deeper into this conversation,
- 11:08check out the links in the description to watch the full episode. See you in the next one.