Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Podcast Like a Pro: From Lead Gen to Thought Leader in the Nigerian Real Estate Market
Transcript
- 0:01Hello and welcome to the show. It's a wonderful Wednesday
- 0:04afternoon over here. Sorry, not Wednesday, Friday.
- 0:06So wonderful Friday afternoon over here.
- 0:08So let's get started. So First off, apologies because
- 0:11I've been away for a while. I've been away for two days, but
- 0:14I uploaded content that I had created initially for a program
- 0:19that was supposed to go up on an LMS that's an learning
- 0:23management system. So I put two of those audios up
- 0:28on the podcast and there was supposed to be four.
- 0:32OK, I put three up, but I can't find the original one.
- 0:35When I find the beginner for the series, I'll put over here on
- 0:39the podcast just so that you guys can share in the goodness
- 0:43that I've been putting out over on the Internet in different
- 0:47places. So OK, now that I'm done with
- 0:52sharing the material I put up for the LMS, there's a whole lot
- 0:56more anyway, but I figured, let me just put up the 1st 4.
- 0:59I will go to a listener question.
- 1:03And the reason why I'm tackling this is because it's a question
- 1:05that I got recently. And I'm assuming that if you've
- 1:08been listening to the show for a while, you probably have this
- 1:12sort of question if you're thinking of using podcasting as
- 1:16a content marketing strategy to boost your business.
- 1:19So the listener question today is how to get unlimited content
- 1:24for your podcast, which is a good question to ask because if
- 1:29you're going to use content marketing as a strategy to grow
- 1:31your business, then it sucks if you constantly have this nagging
- 1:35fear that one day you're going to run out of things to say.
- 1:38So this is an important question, of course, for those
- 1:43of you who are trying to build your businesses in other ways.
- 1:45Because I have a client right now who is in the alternative
- 1:49energy space and their business is totally built on the back of
- 1:55online advertising. Initially it was an outbound
- 1:57organization with both partners going out to sell, but now they
- 2:01have a team and everything is totally inbound.
- 2:04So they have online advertising on Google, Facebook, where else,
- 2:10Instagram, and that's how they get their leads for the
- 2:12business. So if your business is that sort
- 2:14of business, then of course this is not your sort of concern.
- 2:18So I'm speaking to other people who are trying to use content
- 2:20marketing to boost their business or to supplement their
- 2:24efforts. Now, the listener in question is
- 2:28in the real estate space and he provides marketing solutions for
- 2:32Nigerian Realtors in the East. So he works around, you know,
- 2:36Inugu and Ambra, that whole axis.
- 2:39And I hope now this is a good example to show you the flavour
- 2:42of entrepreneurship that we have in Nigeria because lots of
- 2:45people think Nigerian entrepreneurship and they think
- 2:47Lagos, Abuja, Port Harcourt, maybe Kano or Kaduna.
- 2:52Why? I don't know, it's just out
- 2:54there. In fact, I got the taste for it
- 2:56recently when I was listening to one of these podcasts.
- 2:59I think it's this Niger tech, tech something tech crunch or
- 3:03tech whatever. And we're talking about a bunch
- 3:06of founders who they raised really high valuations and any
- 3:13by the time you do the conversion, I think it's it's
- 3:15close to billions of naira or something like that.
- 3:17And apparently these boys have been running the whole stuff out
- 3:20of, out of Kalaba. Well, one of the towns that is
- 3:25around Kalaban, you know, for me, I was shocked.
- 3:28Like Kalaba, people do business there.
- 3:31I mean, sounds like an ignorant thing to say, but I'm just
- 3:34saying that for those of us who grew up in certain kinds of
- 3:38cities in, in, in Nigeria, when you hear entrepreneurship,
- 3:41you're thinking about Lagos, Abuja, Port Accord.
- 3:43You're not thinking that stuff is going down in Abu Kaliki, in
- 3:46Enugu, in Anambra, in Auchi, in, you know, other places.
- 3:52For some reason our mind doesn't go there.
- 3:54So yeah, basically there's stuff going on.
- 3:58People are doing all sorts of things, all sorts of
- 4:00enterprises, all sorts of ideas in different parts of the
- 4:03country. So location need not be a
- 4:06barrier. So maybe there was a time when
- 4:08you would say, oh, no, I'm stuck in the farthest extreme of
- 4:14Sokoto. I might not be able to run a
- 4:16successful business, but nowadays things are changing.
- 4:20So before we answer the question, how do you get
- 4:22unlimited content for your podcast, I'd like to tackle the
- 4:28question whether you should be considering a podcast or
- 4:31podcasting as a strategy for business growth.
- 4:35The reason why I keep bringing this up again and again and
- 4:37again when I'm tackling all these podcasting questions is
- 4:40because lots of people just think, oh, podcast, it's cool,
- 4:43I'll be able to read. Lots of people, let me begin and
- 4:46they don't think about the more business, don't think about the
- 4:51practical implications that are involved.
- 4:54Oh yes, running a podcast is cool, but how is this going to
- 4:57grow my business? When do we expect to receive
- 4:59returns? What are reasonable returns?
- 5:01Like all these sorts of things, they don't ask themselves these
- 5:03questions. So before you go and start
- 5:06buying a microphone and a new laptop and padding for your
- 5:10house recording space and all that, because even though I keep
- 5:13telling people that yes, those things are nice to have, but you
- 5:17don't need to start your podcast that way.
- 5:19I still, I'm making all my podcast recordings from the
- 5:23phone And currently I'm over 870.
- 5:32I'm over 875 episodes. I think I have to go and check.
- 5:38So I still run mine from the phone and so far, having
- 5:42conversations with you guys, I haven't gotten any indication of
- 5:45that. The noise from the background
- 5:47and all these sorts of things are a problem.
- 5:49Now. Eventually, yes, I'm going to
- 5:50tool up. I'm going to tool up, you know,
- 5:53the mic, the recording space, the everything.
- 5:55But right now I record straight from my phone.
- 5:58Point I'm just trying to say is that most people when they hear
- 6:00podcasting, they're thinking I need to go on Alibaba, I need to
- 6:03recall, get a solid mic. This might cost $800.
- 6:07This might cost 1000, some $100. And for some reason people, OK,
- 6:12well, there's some element of truth to that, that I guess the
- 6:14$2000 microphone will be better than the $800 microphone or
- 6:18whatever. I guess there's some element of
- 6:20truth there, but you're going around buying equipment up and
- 6:23down, buying lights, buying this, buying this, buying that,
- 6:26and before you know it, you spent over a millionaire just
- 6:29because you want to start the podcast.
- 6:31It doesn't have to be that way, but you should ask yourself
- 6:33before you go out and spend a bunch of money before you begin,
- 6:35should you be considering podcasting as a viable strategy
- 6:38for business growth? Now, podcasting is another form
- 6:41of long form content. It's another form of content
- 6:45marketing. The goal of these kind of
- 6:48strategies actually is thought leadership or expert
- 6:52positioning, expert brand positioning against your
- 6:55competition. So podcasting and other forms of
- 6:59long form content, content marketing strategy, thought
- 7:02leadership, blah, blah, blah, all those things.
- 7:04They are excellent if you have a long term strategy that involves
- 7:09you setting yourself apart from the competition.
- 7:12It is excellent. If you have that strategy, it,
- 7:16podcasting and long form content is very bad.
- 7:20If you are looking to get sales today and you don't give a hoot
- 7:25about how am I going to differentiate myself from the
- 7:27competition over the long term. So whether it's good or bad, it
- 7:31depends. Do you have a long term
- 7:34strategy? Do you want yourself to set
- 7:36yourself apart from the park? You want to position yourself as
- 7:39a thought leader, You know some expert brand positioning, then
- 7:43podcasting is fine. Those are my goals.
- 7:46It's fine, and it's finally beginning to yield fruit.
- 7:51Sometimes the distinguishing factor is just that people have
- 7:53listened to me longer than they know the other guy or the other
- 7:57girl. They're familiar with my thought
- 7:58process, they're familiar with my frameworks.
- 8:00So when the time comes for negotiation and stuff like that,
- 8:05everybody, every Nigerian is always talking to two or three
- 8:07people before they pull the plug.
- 8:10I signed a better chance because I've done some stuff to
- 8:13establish myself as a thought leader within the space and also
- 8:16to get some other expert brand positioning.
- 8:18So that works if you have a long term strategy.
- 8:21If you're looking for what to do today, they'll bring money
- 8:23today. Podcasting is a bad idea.
- 8:26Don't do it if you're looking for money today.
- 8:29So now that we're done with that, if you want to start a
- 8:32podcast for business purposes, summary, just think long term,
- 8:37think years before you start talking about business results.
- 8:40Also, you have to be very clear on your ideal audience because
- 8:43talking to everybody is not going to give you the kind of
- 8:45traction that you need to get things going.
- 8:48So what's your purpose? Who are you going to be talking
- 8:51to? That's really, really important
- 8:52and nothing to remember that content production is one thing
- 8:55everybody's paying attention to. How do I record the podcast
- 8:58producing with the the content is one thing.
- 9:01Promotion and distribution are actually the main thing.
- 9:04There's no point in producing a podcast that is well produced
- 9:07that nobody's listening to. So produce the damn thing, but
- 9:10then make sure that you promote and distribute it.
- 9:12Lots of people feel feel there. And since I've already given
- 9:16lots of examples about how when I started taking promotion and
- 9:19distribution seriously and more than triple the size of the
- 9:22podcast, I'm not going to go into that here.
- 9:24If this is your first time listening to this show and
- 9:26you're curious, then if you use Listen Notes, because Listen
- 9:31Notes is a, what will I say? It creates different podcasts
- 9:35and it has a search function where you can search within a
- 9:37podcast. So if you use Listen Notes and
- 9:39you search within my own podcast and Listen Notes, you'll be able
- 9:42to find all the podcast episodes.
- 9:43So excuse me, all the podcast episodes where I'm talking about
- 9:47my experience in podcasting. So that's for those of you who
- 9:50are curious. Now let's get to the meat of the
- 9:51question. Since we've wasted 10 minutes on
- 9:53the preamble, how do you get on limited content?
- 9:57Now my formula is this, you want unlimited content.
- 10:00You want to, you don't ever to, you don't want to ever run out
- 10:04of ideas. Just answer questions that your
- 10:06customers ask you every day. That's the solution.
- 10:10If you wake up today and decide to answer questions like that is
- 10:13literally what I'm doing right now.
- 10:15I woke up today, I had something else I was going to record, but
- 10:19then this question came in and I figured it would be a good
- 10:21example to show this young man and also to show you guys as
- 10:24well. I mean, that is how I get
- 10:26unlimited content. I wake up every day and I want
- 10:28to answer questions. Some people ask me questions in
- 10:31different contexts. I answer it, but I think this is
- 10:33a brilliant question. So I, I, I just make a note, put
- 10:38it in Google Keep, put it in Evernote, put it somewhere, and
- 10:42then I have a list of questions that keeps growing and growing
- 10:44and growing. So on Evernote I have over 800
- 10:46questions and that I haven't tackled.
- 10:48And that's how I get unlimited content because I wake up every
- 10:50day and I open the document and I say, OK, whose question am I
- 10:55going to answer today? Of course, sometimes I wake up
- 10:58and I think this is something important.
- 11:00I have to talk about it. So I ignore the question.
- 11:02But you can see how I am not going to run out of content
- 11:06because my focus is primarily answering questions.
- 11:09And of course, I'm answering questions from people who could
- 11:12be my customers. So for those of you who asked me
- 11:15questions about podcasting, who might want to hire me to coach
- 11:21you guys through or come up with the content calendar or stuff
- 11:24like that, I'm answering the sorts of questions that you guys
- 11:27would want to hear. So wake up and answer questions
- 11:31every day. You're not going to run out of
- 11:33ideas. Some people get tired of
- 11:35answering the same questions over and over.
- 11:37And yes, some questions are the same in quote, but The thing is,
- 11:42the context is different. The question might be the same
- 11:47in principle, but the fact that it was asked by a 40 year old
- 11:50guy who lives in Kaduna will make the flavor of the response
- 11:54different than it was asked by a 16 year old girl who lives in
- 11:59Nimbi. So in principle, it might be the
- 12:02same, but the context is different and that is where the
- 12:05variety comes from. So don't get tired of answering
- 12:09the same question. You can't say that, OK, Alhaji
- 12:12Kabir asked me the same question last week and today Majid
- 12:16Chukwudi is asking me that question.
- 12:18I'm tired. I've answered it before.
- 12:20It's ready. Of the people who stop asking me
- 12:22the same questions. No, no, don't take the attitude.
- 12:25Alhaji Kabir has a different context, a different business, a
- 12:28different challenge, a different whatever.
- 12:31So in principle, the answer is the same, but the contextual
- 12:33application will be different. And the same thing with Massey
- 12:36Chukudi. So the question might be the
- 12:37same, but because the context is different, the application is
- 12:39going to be different. So stop being bored by saying
- 12:43that people ask the same question over and over.
- 12:45Yes, it's the same question, but the context is different.
- 12:48And so that is where the variety or the spice or the whatever
- 12:51will come from the podcast. But the chief benefit is this,
- 12:56if truly you have a central thesis behind how you operate,
- 13:02you have a central framework where you have a central
- 13:04whatever, it actually is a good thing that people get exposed to
- 13:07it over and over and over and over and over.
- 13:10For instance, there's someone that I've dealt with in the past
- 13:13who said, look, you seem to be really big into this whole
- 13:14question thing. And yes, I am.
- 13:17Because qualification and discovery, having conversations
- 13:20with your potential customers, trying to figure out who they
- 13:23are, what the problem is, what they're trying to solve is the
- 13:25key way to drive your business. That's my central thing.
- 13:28So I never get tired of saying over and over and over again.
- 13:31So people hear it, they get used to it, and they already know
- 13:35before they start having conversations with me.
- 13:38And people who don't believe in our philosophy, guess what?
- 13:40They will never call me. So actually, there's a good
- 13:42thing that you keep answering the same question over and over
- 13:45again because you're expressing people to the core thesis that
- 13:48you have for how you solve XYZ problem.
- 13:52So if you have come up with this wonderful idea, OK, let's see.
- 13:59OK, cutting grass. So back when we were kids, you
- 14:02know, uncles come and stay in the house.
- 14:04So your uncles are responsible for cutting grass.
- 14:06As for those of us who are boys. And then you grow up, you know,
- 14:099/10/11, you go to secondary school, you start cutting grass
- 14:13and then cutting grass becomes your responsibility.
- 14:15So some of us grew up cutting grass.
- 14:17Now things are changed. It's not like we have people
- 14:21from Villa coming to stay at home anymore.
- 14:24We have kids and some of us say, oh, God forbid my children will
- 14:26never suffer, blah, blah, blah. So our, our children are not
- 14:28cutting grass. So there's a problem.
- 14:30What do you do? How do you get rid of the grass
- 14:33that is out there? So there's this mowing thing
- 14:35that people can buy or you can pay all these people who have
- 14:38cutlasses walking around, at least in Abuja anyway, they come
- 14:41around during like rainy season and you just pay them to cut the
- 14:44grass. And maybe you think like, OK,
- 14:47maybe have a brilliant idea that you can sell this weed killing
- 14:50chemicals so that you can do the spring yourself.
- 14:53So if that is a business you want to get involved in and you
- 14:57decide to come up with a podcast or put in content on social
- 15:00media to spray this thing, eventually you might get tired
- 15:05of answering the same question over and over again because
- 15:07people might wonder, this can be called that.
- 15:08I'm spraying all over my house. I know that it kills grass, but
- 15:11does it irritate children? Does it cause breathing
- 15:14problems? You might get tired of answering
- 15:16that question. See, but The thing is just keep
- 15:18answering it over and over and over again.
- 15:20Now I got a question from Madam Chukudi in who?
- 15:23Sorry, Madam Chidima, who lives in Sabungarhi in Kano and blah,
- 15:27blah, blah, blah, blah. And actually it's not going to
- 15:30cause any problem with your children because it is research.
- 15:33It has this component. It has that, that, that it has
- 15:35enough that number, it has this, that, that, you know, go ahead
- 15:37and keep making it over and over and over and over again.
- 15:40So people need to get used to what your central messaging is
- 15:45and all of that. So what was I, I lost my train
- 15:50of thought, but only there's some reason don't get tired of
- 15:52answering the same question over and over again.
- 15:54The context is different. And then if something is central
- 15:57to your business process, people need to know about it.
- 16:00So don't get tired. So that's how I get unlimited
- 16:04content. Basically, I keep answering
- 16:06questions that you guys ask. So long as you guys keep asking
- 16:08questions, then I will keep on recording.
- 16:11If it gets to the point where people listen to the podcast,
- 16:13they love the podcast, but then questions are not coming in,
- 16:16then there's a problem. It's time need to sit down and
- 16:20have a rethink you know, perhaps the content is not valuable or
- 16:26anyway, God willing is not something I'm going to have to
- 16:28get to anytime soon. OK, then on podcasting idea, as
- 16:33I also told the fellow that it's not a bad idea to start with the
- 16:35three most common questions that you get from your clients and
- 16:38use that to be the forerunner of your show.
- 16:40Because by the time you're in business for a while, 2-3
- 16:42months, you find out that when people call you, they have
- 16:47you'll find that depending on the product or service, people
- 16:49have some some concerns. OK, like with the weed killing
- 16:54thing, for instance, or no, let's go beyond weed killing.
- 16:57Let's say exterminate. No, no extermination.
- 16:59What do you call these things? Fumigation.
- 17:01Yeah. So fumigation is your business.
- 17:03You'll find that people have two or three questions.
- 17:05One of them is, I'm sure for fumigation.
- 17:08One of them will be, is this thing bad for children?
- 17:11Another will be how long should I leave the house closed before
- 17:17before I open it up again? What is 1/3?
- 17:21OK, I can't think of a third, but I'm just trying to show how
- 17:24with any business, you'll find three or four questions that
- 17:26basically 90% of people ask you Take those questions that would
- 17:30be the forerunner for your show. Now, each question, each main
- 17:35question has several subtopics, and the subtopic is just OK,
- 17:40there's a main question. You can usually break your main
- 17:43question down into two or three questions.
- 17:45And if you're publishing one episode a week and you have
- 17:49three questions, then 3 * 3 is 9.
- 17:54So essentially those three questions can give you 9 weeks
- 17:59of content. Now The thing is, while you're
- 18:01busy publishing stuff for the 9 weeks, that gives you time to
- 18:05think of other stuff. So this is not also a bad way to
- 18:09start. Let's see.
- 18:12OK, so I mentioned that the following question is in the
- 18:15real estate space. And while we're freeze
- 18:18freestyling, I asked him what were the three main questions
- 18:21that he gets from most of his customers.
- 18:23And the what he shared with me was one question that everybody
- 18:25asks him is how can I get highly interested buyers reaching out
- 18:29to me? Another question is how can I
- 18:31stop unqualified people from reaching out to me?
- 18:35That is, you know, people who don't have money to buy a house,
- 18:36you know, because these are people in the real estate space.
- 18:38So they want people to call who have money to buy a house or who
- 18:41have money to rent. Then another question that
- 18:43people ask is how can I make sales quickly?
- 18:46So me freestyling now, this is how I will break things down
- 18:50into two or three subtopics. So how can I get highly
- 18:53interested buyers reaching out to me?
- 18:54The subtopics in this case would be a podcast episode on what
- 19:00kind of buyers are available in your real estate market.
- 19:03That's one. Then another one will be how to
- 19:05discern which buyers are interested in you.
- 19:08That'll be another one. And then another sub question
- 19:11could be how to convert interested buyers from your
- 19:14sales and marketing efforts. So instead of making one
- 19:18episode, how can I get highly interested buyers in reaching
- 19:20out to me? Most people just make one
- 19:22episode or one blog post and tackle that.
- 19:24I break it down a few 3 subtopics because each of these
- 19:26small, small questions. What are the kind of buyers in
- 19:30the market? How do you descend buyers?
- 19:32How do you convert? If you target it this way, it's
- 19:34a much more richer exposition and allows you to show your
- 19:39expertise in more depth. So that's an example about how I
- 19:42can take one question and break it into three.
- 19:44So you can see that if you do this with the other two
- 19:47questions, like I said, from these three questions, you can
- 19:49get nine weeks of content. Nine weeks of content means you
- 19:52have nine weeks to think up new things.
- 19:55And of course, if you take that and marry it with answering
- 19:59questions that your customers ask, you can see that these
- 20:02ideas are going to keep going on and on and on and on.
- 20:06Now, remember the bit I said about promotion and distribution
- 20:09of the podcast, Because the more people listen to the show, the
- 20:13more engagement you will get. The more engagement you get, the
- 20:17more some people will have questions and comments and
- 20:20queries. Some people reach out and say.
- 20:23Hey, I love your show. Keep it up.
- 20:24You're changing my life. That's good.
- 20:26And some people who reach out and say, Guy, you talk too much
- 20:30about this, this, this, this, this.
- 20:31Have you ever thought about this?
- 20:33Instead, that's an idea for a future show.
- 20:35There's somebody who's going to say, I listened to your show, I
- 20:38tried it, I applied it, and the thing destroyed my business.
- 20:41That's also another idea for another show so that we can
- 20:44contextually show explain why your ideas work in this context
- 20:48and this context and maybe not in that context.
- 20:50So promotion and distribution also important because it get
- 20:55more people engaging. More people engaging means more
- 20:57people reach out with their questions, with their comments
- 20:59and with the with their queries. So I guess what I'm trying to
- 21:05say is that just be audience focused.
- 21:07If you are audience focused, then you can keep your show
- 21:10running for years because I'm currently at over 875 episodes.
- 21:14Yeah, confirmed while we were talking.
- 21:17Yes, I'm over 875 episodes and my focus is on answering
- 21:21questions that I get from trainings, from public speaking,
- 21:24from coaching engagements, from listener questions.
- 21:28And because of that, there's no sign of stopping because people
- 21:31will always have questions. In fact, the client that I was
- 21:33talking about, who is in the alternative energy space, I've
- 21:36been tracking all the things that I've been talking about
- 21:38with their staff. He has a sales sales team of
- 21:41three and a whole bunch of stuff has come up.
- 21:45And so in that four we coaching engagement, of course, I've got
- 21:49dozens and dozens and dozens of questions that can be topics for
- 21:53future episodes. And most importantly, there are
- 21:56topics for future episodes that are tied into a specific
- 22:00context. So I might have answered it
- 22:03before when it comes to wedding photography.
- 22:05Now you will get to hear how some of these principles apply.
- 22:08If you're in the alternative energy space, you know, you do
- 22:11solar panels and inverters and things of that nature.
- 22:14So if your audience focused, the questions will always keep on
- 22:17coming. Now there's one more thing, this
- 22:21audience focus. That's not the only perspective.
- 22:24There's another one that is a much more static approach to
- 22:26building content. That is where you create your
- 22:28content calendar ahead of time. It involves a lot of creativity.
- 22:32And luckily, with the advent of ChatGPT, it's something that has
- 22:35become a lot easy for us, a lot easy for us to do because you
- 22:41can use Chad GBT as a brainstorming tool, but that'll
- 22:44be the topic of another show. So to cap off, remember
- 22:51recording a podcast, that's one thing.
- 22:54Having a strategy about it is another.
- 22:55Make sure you have a strategy. Make sure you also have a
- 22:58strategy to use the podcast for lead generation and for pre
- 23:01qualification. So what that means is have a
- 23:05strategy for podcasting and make sure the strategy entices the
- 23:10right people to come to you and sends the wrong people away from
- 23:14you. That is essentially what I mean
- 23:16by lead generation and by pre qualification.
- 23:19The right people come to me, come to me, come to me.
- 23:22The wrong people get behind me Satan.
- 23:26So that's all for today. Rahmat, connect with me on
- 23:29WhatsApp. The phone number is 08064662140.
- 23:33The country code is +234 and you can connect with me on LinkedIn.
- 23:38My name is Tavishima Ayede. I'm the host of the show.
- 23:40And you can confirm the spelling and e-mail address of my name.
- 23:45Sorry. Confirm the spelling of my name
- 23:47and the e-mail address. My e-mail address, yeah, from
- 23:49the link. We're currently listening to
- 23:50this episode, so thanks for your time and attention.
- 23:52I'll catch you guys at the next episode.
- 23:54And for those of you who are thinking of joining me in the
- 23:56long form content strategy of promoting your business, you're
- 24:00thinking of podcasting. I hope that these episodes I've
- 24:03been recording are valuable to you guys.
- 24:08I'm not sure what the question is I'm going to tackle tomorrow,
- 24:10but of course, I'll just wake up, open up my phone, I'll check
- 24:13every note, I'll check Google Meet where I throw all my
- 24:15questions, and then we'll just tackle the next one for the day.
- 24:19So yeah, that's it. I'll catch you guys at the next
- 24:21episode.