Latest / Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint / Your First Investor: Why Unit Economics Beats External Funding (for Nigerian Businesses)
Transcript
- 0:00Hello and welcome to the show. Today's recording is from my
- 0:05desk and I'm I'm home with the kids because holidays are on.
- 0:09So I expect to have some interruptions in the background
- 0:12if this is your first time of tuning in.
- 0:14The goal of this show is free business education.
- 0:16So hang on. We are going to be on for an
- 0:19educational ride. And by the time we're done with
- 0:22the podcast, if you feel like you got enough value from it,
- 0:24then please share, promote and talk about the show so that your
- 0:28friends and your family members in Nigeria and abroad can
- 0:30benefit from the questions that we tackle over here.
- 0:33If you have any sales and marketing questions by the time
- 0:35you're done with the episode, then call SMS or WhatsApp me on
- 0:3908064662140. The country code is +234 for
- 0:45those of you who are not Nigerian.
- 0:48Now today on the podcast, I want us to on the share another
- 0:54question that I handled on my radio show, which happens live
- 0:59on Radio Maria. That's 91.3 FM every Tuesday,
- 1:047:00 PM to 8:00 PM. You can only catch it live.
- 1:07So stream it from the from Radio Maria's website, but it's only
- 1:13live, no replays. But anyway, apart from Emmanuel
- 1:16who called in on the show, I don't expect that all of you
- 1:21subscribed over here on the podcast also listen to the radio
- 1:24show. So that's the reason why once in
- 1:25a while, if there's something really interesting that we
- 1:27discuss over on the radio show, I'll come over here and share
- 1:31that as well. Now, there's a caller that
- 1:33called in her name is Peace in Abuja who has a restaurant in
- 1:37Zone 3. She is a caterer and she was
- 1:40worried about how to get finance for her business.
- 1:43And yes, for those of you who've been listening to the podcast
- 1:46religiously, you will know that I've tackled a couple of these
- 1:49in the past. But anyway, I answered a
- 1:52question and our I hope I was able to bring a new twist to it.
- 1:55So that's the reason why I'm here today making this
- 1:59recording. Now for those of you who are
- 2:02long time members of the community, I say community in
- 2:05the loose sense because I don't really have a community like
- 2:07that. Like, no WhatsApp, no whatever
- 2:09community. So we've spoken about how you
- 2:11can finance your business either by bootstrapping, by getting a
- 2:15loan, by getting a grant, or by getting an equity partner.
- 2:19So I repeat, to finance your business, we either bootstrap,
- 2:22get a loan, get a grant or get an equity partner.
- 2:26Now, of course, bootstrapping means that you're going to be
- 2:29throwing back profits from the business into it, you know,
- 2:32reinvesting, also starting up with your personal savings and
- 2:35then also talking to friends, family members and, you know,
- 2:38some kind of associates because sometimes that is a source of
- 2:42easy funding that we can use that doesn't carry, you know,
- 2:45too many obligations. And we know how we can be now in
- 2:48this part of the world. You raise some cash, you know,
- 2:50from Mumsy and Popsy to start your business later on.
- 2:53The business seems to be doing good.
- 2:55You call mom, so you say, mommy, I want to pay shoes.
- 2:57How? Not my son, Don't worry, it's my
- 2:59duty to support you. And then, you know, they just
- 3:01feed the thing. I'm not saying that when you go
- 3:04and collect money from Mumsy and Popsy that you should, you know,
- 3:07insist only being free. I'm just saying that it happens.
- 3:10So there's the Bank of friends, family and associates, as
- 3:13somebody put it when I was talking to them, I think like 2
- 3:16weeks back. OK.
- 3:20Now the thing that I forgot to mention, or rather that it
- 3:23hadn't struck me yet was how you, you know, how we Niger
- 3:27people now, we have branches everywhere.
- 3:29So you're here in Niger listening to this podcast.
- 3:31But then, you know, like your big C's, your cousin, your
- 3:34younger brother, you know, somebody's in UK, somebody's in
- 3:37Switzerland, another person is in America, you know, that kind
- 3:40of thing. There are some people who have
- 3:42been taking advantage of these global personal networks, also
- 3:45raised financial business back here.
- 3:47So picture this, let's say moms, he's back here doing the farm
- 3:53maybe in Nassau. And then you're the one who is
- 3:57here like supporting moms here on this thing when I'm big Bros
- 4:00in the UK and maybe younger sisters in the US now because of
- 4:05the nature of their jobs and nature of the economy.
- 4:10If you sit down and you run the math, you'll see that the
- 4:13interest rates will be cheaper raising money from them abroad.
- 4:18And of course, it will be easier for them to pay back over, you
- 4:24know, a 15 month period, A2 year period, a 2 1/2 year period, you
- 4:27know, something like that. So those also things can work.
- 4:31So there are people who have been taking advantage of those
- 4:33sorts of things like this example that I just gave moms
- 4:38easier running the farm in Nassau.
- 4:40You, you're the baby of the house, you haven't checked yet.
- 4:42So you're the one that is managing the whole thing.
- 4:45It's possible they can get two of your siblings in the UK to
- 4:48put up like 7500 lbs. They secure the loans based on
- 4:54their salaries and you know they're paying back maybe over
- 4:56two or three years or something. Maybe the way they see, that's
- 4:59their contribution to the family business at home.
- 5:02And at the time I made the radio show, I ran the math 7500 lbs
- 5:06was 15.3 million naira at the time.
- 5:10So you can see that apart from the interest rates being
- 5:13favourable and apart from the interest rates being favourable,
- 5:20you know with this all forex thing, when our people raise
- 5:23coins in America and in the UK, it often translates into good
- 5:27money, hefty money when the thing enters into Niger.
- 5:32Now imagine if your people are doing OK and they can even raise
- 5:35maybe like £15,000 to send back here.
- 5:38But of course, I gave a warning for people who are trying to do
- 5:42these sorts of things to make sure that the unit economics of
- 5:45your business are tight. Unit economics just means for
- 5:49every single unit that you sell, for every single thing.
- 5:52In this case, peace Since your kid, she's a caterer on every
- 5:55single buff, buff on every single meat pie, on every single
- 5:57plate of rice, on every single grilled chicken, on every single
- 6:00grilled meat. Are you making a profit?
- 6:04Because if your unit economics are off and you're losing money
- 6:07on the Bush meat, losing money on the grilled chicken, losing
- 6:10money on the rice, losing money on the buff buff, then raising
- 6:15this kind of money just means you're taking good money and
- 6:18throwing it after bad money and then wasting it.
- 6:21So you need to make sure that your unique economics are OK.
- 6:23If you're going to take advantage of these options of
- 6:25friends, family and associates who are part of your global
- 6:28network abroad and they feel like, you know, let me support
- 6:31you. All right, so that was one thing
- 6:34that I hadn't stressed in the past.
- 6:35And I figured, let me just come and stress it here, then let's
- 6:41see. OK, loans, we're ready.
- 6:42Everybody knows about loans. Loans, you get the money from
- 6:45banks. Banks have high interest rates.
- 6:47So I've always been talking about microfinance banks because
- 6:50of their lower interest rates. Then of course, another person
- 6:53called to find out about non interest banking or Islamic
- 6:57banking as we call it in this part of the world.
- 6:59And so, yeah, we had that conversation.
- 7:01But since I got on the radio, you know, my directors, you
- 7:04know, told me I shouldn't be calling a particular bank names.
- 7:06So it doesn't seem as if I'm endorsing any bank in
- 7:08particular. So I guess it's enough that if
- 7:11you're interested in this sort of thing, you can just go and do
- 7:13your research. Another caller called in to give
- 7:16an example about how non interest banking, Islamic
- 7:19banking can work. Pretty much the same thing, like
- 7:21I said, but in their own particular scenario, it was a
- 7:24work to the bank. They were needed to buy
- 7:26fertilizer, so the bank did not give them cash.
- 7:29The bank said you go and identify the buyer, we will pay
- 7:33for the fertilizer, we'll give the fertilizer to you and then
- 7:36you will now pay us back. Which was similar to my own
- 7:39experience when I went to go and find out about non interest
- 7:42banking or Islamic banking. It was with a particular bank in
- 7:46Nigeria that has an Islamic banking.
- 7:50So I went in, spoke to customer service, sorry, sales and
- 7:54marketing people. And that's where I got the four
- 7:55on one that yes, they would be able to finance equipment and
- 8:00purchase, you know, so cameras, lighting, this sort of thing,
- 8:03but they would buy it. It would belong to the bank.
- 8:06I would be using it sort of like on 1/2 purchase basis.
- 8:09But eventually when I pay everything off, then the
- 8:11equipment will become mine. So yes, those options are
- 8:13available as well. Then grants, OK, no grants.
- 8:18I always recommend grants because grants is more or less
- 8:20free money. However, you have to meet the
- 8:23eligibility requirements because people who give grants are
- 8:26concerned about certain kinds of things.
- 8:28You know, maybe they're trying to promote women owned business
- 8:31or they're trying to get girls into tech, or maybe they're
- 8:34trying to get, I don't know, farmers into modern farming
- 8:38techniques or something. So you have to meet the
- 8:41eligibility eligibility criteria.
- 8:43So the ones that I shared on the airwaves in the past were all
- 8:46women for women owned businesses of a certain age.
- 8:49So since I'm a man of a certain age, of course I'm not going to
- 8:52meet the eligibility criteria. Then next is the reporting
- 8:56obligations, because people who give grants, they want to be
- 8:59sure that the money goes where they're supposed to go.
- 9:02So back to this thing now about getting farmers into modern
- 9:05farming techniques. If I go and win one of those
- 9:08grants, I have to be doing reporting obligations, whether
- 9:11it's physical visits, whether it's photo, whether it's video,
- 9:13whether it's e-mail, whatever it is that we agreed to according
- 9:16to terms of the grant. Because the grant owner wants to
- 9:18be sure that I won't take that cash and I'll go and use it and
- 9:20marry 4 wives. They want to know that the money
- 9:24has gone to its intended purpose.
- 9:27So even though a grant, yeah, technically it's free money
- 9:30because you won't pay back, you won't pay interest.
- 9:32You don't have an equity partner.
- 9:33But you know, still they expect it to be used for certain
- 9:37purposes and you will have to show that you are true to the
- 9:40terms of the grant. Then there is equity.
- 9:43Equity is I just described it as a long term business marriage,
- 9:46somebody dropping some, some Ms. on you and they say, look, we're
- 9:50going to run this name 5050. The person will expect to have a
- 9:54say in the business and you can't turn around and say it's
- 9:56unreasonable because it's kind of how equity works.
- 10:00If you have somebody who just drops by and then the person
- 10:02leaves you alone, then oh, OK, good.
- 10:04Glory be to God. But The thing is, it's something
- 10:06you have to discuss explicitly from the beginning because once
- 10:12you've collected the money, you didn't discuss that explicitly.
- 10:15And the person is trying to say no, no, no, you can't decide
- 10:17this kind of thing without me. You know, quarter has entered,
- 10:20especially if you're not in the position to say is it just cause
- 10:22of 15,000,000 or I take your 15,000,000, you know, they go
- 10:25leave me, I don't want your money.
- 10:27If you're not in that position, then it's going to be a very,
- 10:29very messy situation. So let me see what else.
- 10:34OK, so that's just pretty much what I, that was how I tackled
- 10:40the situation for Peace, who is a catrot in Abuja in Zone 3.
- 10:45Now my goal was to have gone to her restaurant, of course,
- 10:48Incognito 'cause I was tempted on it to get a very physical
- 10:51look. Like, let me see the whole set
- 10:53of like, what's it like the location?
- 10:56What's it like? Because sometimes you go see a
- 10:59place, you know, you sit down, you now start getting some ideas
- 11:02about how you can move this business forward.
- 11:04Because I'm always thinking about how we can run this
- 11:07bootstrapping thing because raising funds, you know, it's
- 11:11hard work is almost as hard as selling.
- 11:14So I think sometimes might as well just put some effort into
- 11:16trying to move our own market and grow the business
- 11:18organically. So that's always my first all I
- 11:23say my first suspicion or the first thing that I want to try.
- 11:27Now, I wasn't able to get to that restaurant.
- 11:28So what I did was before the show, I just went on and I just
- 11:31checked Google sharply just to see what's up.
- 11:33And then from doing a brief Recon on Google, I found out
- 11:37that on her St. there is a guest, a guest inn that is
- 11:40there. And in Abuja, there's this thing
- 11:42that's happening now with lots of short let's apartments or
- 11:46guestings where people come and stay, but they only give, they
- 11:52only give, you know, bed, TV, furniture, that sort of thing,
- 11:56but no food. So at all peace.
- 12:00I think it's a good idea to just stroll because our restaurant is
- 12:03at #19 and then the guest thing is at #51 So I forgot, it's not
- 12:08a big deal. Now one day, just stroll, go ask
- 12:11to speak to the manager or whoever.
- 12:13You might be able to hook up something.
- 12:14Now look, this is me. This is where my restaurant is.
- 12:17This is the kind of cuisine that Ioffer for the people who stay
- 12:20here. I'd appreciate if you send
- 12:22business my way or we can partner like this or can I drop
- 12:26some Flyers or can I have access to your e-mail database?
- 12:31So I can say, I mean like, you never know.
- 12:32Should I just go in and just start the conversation?
- 12:35You never know. There's also a furniture store
- 12:39that's not far from my restaurant furniture store.
- 12:42Of course, the employees will be there.
- 12:43There's a supermarket that has employees, there's a DHL ADHL.
- 12:49Well, I said DHL office not far from her.
- 12:51So I told her that, you know, you can also go there, talk to
- 12:55some of the employees. You know, I'm here, there's my
- 12:57restaurant, you know, here at the flat, you know, take some
- 12:59Flyers. These are my rates, you know,
- 13:00blah, blah, blah. You know, you see how you can
- 13:02start prospecting small, small looking for business.
- 13:04Prospecting just means who's interested in my product or my
- 13:06service. So you can start doing these
- 13:08things small, small, small, small, small and make some good
- 13:11progress. Then her restaurant is also
- 13:15close to the customs headquarters.
- 13:17That's Customs and immigrations, you know, people who give us
- 13:19passport in Niger. So I told her, yeah, you can
- 13:22also like you never know, just go try, maybe you can talk to
- 13:27facilities manager or somebody. Your restaurant has been there
- 13:32for a while. I'm sure that some staff people
- 13:33also know you can drop Flyers. Yes, they may be staff canteen,
- 13:37but you know, this is Nigeria. We know how things can be.
- 13:39No staff canteen, definitely the person's prices will be, you
- 13:43know, higher so they can milk their contract.
- 13:48So there's some people who probably need to know that a
- 13:50restaurant is nearby. So I told her customs
- 13:53headquarters try. Funny enough, she's also close
- 13:57to Civil Service Commission. So I also said you can also do
- 14:00the same thing, stroll over at the Civil Service Commission.
- 14:03You never know, they might allow you to drop Flyers just
- 14:10strolling to promote your business.
- 14:12You never know. Funny enough, she's also close
- 14:15to Foreign Affairs office and is also close to NIN office.
- 14:19That's Niger, also called national identity number.
- 14:22So these are also some opportunities.
- 14:25So now it's just part of my advice from looking at our
- 14:30situation. So I think sometimes we rush too
- 14:34much to think about loans and grants and equity.
- 14:36Like where can I get outside money?
- 14:38And we don't pay too much enough attention to this whole
- 14:40bootstrapping of a thing like is my business profitable?
- 14:43Are the unit economics correct? OK, the unit economics makes
- 14:46sense. How can I now double down on
- 14:48what it is I'm doing? So if the unit economic makes
- 14:51sense on the Bush meat, you're making maybe one or five profit
- 14:53on the Bush meat and then maybe on each plate of rice you're
- 14:56making like a 500 profit or something.
- 14:59You know, the goal now will become OK, how much Bush meat
- 15:01can I sell? So if that particular customs HQ
- 15:07office maybe is mostly Middle belt people that are there, you
- 15:10know, tea people and plateau people and stuff like that, OK,
- 15:14maybe that's like the Bush meat eating kind.
- 15:17I mean, who knows, maybe you might go and present some nice
- 15:21Flyers there that emphasize your Bush meat cuisine or your
- 15:25grilled catfish or whatever. I mean, you never know.
- 15:30That's our sales is, you know, we sit down, come up with some
- 15:33very common sense simple ideas and then start running it.
- 15:36See the one that works, the one that works, double down on it.
- 15:40So bootstrapping option, especially reinvesting profits
- 15:45by trying to grow your sales, I think that's something that we
- 15:48do not do enough of. So let me see, let me check my
- 15:53notes. I think that was a pretty much
- 15:55about peace and financing for our business and fundraising.
- 15:58So that's why I made today's episode because I think it's a
- 16:01slightly different emphasis from what I did the last time,
- 16:05because I think the last time I strongly emphasized this thing
- 16:07of grants and I came up with specific grants.
- 16:10I'm at home and abroad for women based women run businesses in
- 16:15Nigeria. So that's all for today folks.
- 16:19If you have any questions that are sales and marketing related,
- 16:22then call SMS or WhatsApp me on 08064662140.
- 16:29Again 08064662140 the country code is +234.
- 16:37So thanks for your time and attention.
- 16:38I'll catch you guys at the next episode.