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Richard Higgs: The MSK Clinic Lessons Nobody Teaches You
About this episode
What does it actually take to open a physiotherapy clinic and make it work?
In this episode, Michael sits down with Richard Higgs, owner of Handforth Physiotherapy and Rehab, to talk through the first seven months of building the clinic.
They cover visibility, location, team development, employed versus self-employed models, mentorship, marketing, patient experience and why clinics need more than one way for patients to enter the business.
They also discuss investing in new services, lifetime value, and why sometimes the biggest lesson is simply backing yourself.
Show Notes…
The skinny
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