The Future of Ecommerce Referrals with Phil Carr

eCommerce Podcast · Nov 14, 2024 · 58m · transcript

Join host Matt Edmundson on the Ecommerce Podcast as he chats with Phil Carr from Upzelo about revolutionising ecommerce through innovative referral strategies and customer retention. Discover how Upzelo is transforming the way businesses engage with customers using cutting-edge technology.

---

Timestamps:

0:00 Intro

1:27 Phil Carr's Background

3:25 Sub Summit Experience

5:08 Introduction to Upzelo

9:17 Naming Challenges and Solutions

13:31 Referrals and Retention Strategies

19:42 Improving User Experience in Referrals

25:05 Wallet Pass Technology

31:29 User Journey with Wallet Pass

39:58…