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The Secret Agent of Sales: How History and Diplomacy Prepares Us for Success · Closing Sales in Nigeria - Sales For The Nigerian Business Person: The Sales and Marketing Blueprint

• 0:01
  Hello and welcome to the show. Today we're going to be talking
• 0:04
  about how your past experiences can enrich you and better
• 0:10
  prepare you for a career in business, sales, personal
• 0:13
  selling. You know, all things related to
• 0:16
  the sorts of things that we talk about over here on the show.
• 0:18
  Because as some of you who are getting ready to take that
• 0:20
  career step, whether you're about to become a customer
• 0:24
  service officer, you're about to hit the phones, you're about to
• 0:26
  get into sales. And you think that maybe your
• 0:28
  previous background in law, in medicine, in diplomacy, in
• 0:32
  dentistry, in whatever doesn't adequately prepare you for the
• 0:35
  job that you're about to do today.
• 0:37
  Today we're going to examine how you we can find glimpses of
• 0:41
  things in your past that can prepare you for the career or
• 0:46
  the challenges that you're going to have today.
• 0:48
  If you're an employer and you're about to be put on the phones or
• 0:51
  you're about to be put, sorry, If you're an employee and you're
• 0:53
  about to be put on the phones or put in the customer facing role,
• 0:57
  or if you're the owner of the business and you're getting
• 0:59
  ready to start talking to strangers and those sorts of
• 1:02
  things. And we're going to be using as a
• 1:05
  case study today someone who studied diplomacy in school.
• 1:10
  Yeah, I think was diplomacy, sorry, international relations I
• 1:13
  think was what she studied. And and yeah, we'll tease out
• 1:18
  some things about how the study of international relations and
• 1:21
  diplomacy has prepared this young candidate for the role
• 1:25
  that she's going to be stepping into quite soon if she's
• 1:28
  successful. And that's because I was part of
• 1:31
  a hiring panel that was talking to this young lady to start work
• 1:35
  in a startup in the real estate space that uses proprietary
• 1:41
  algorithms and tech to help people get the best kind of
• 1:46
  rental real estate or investment property.
• 1:49
  So those are the things I'll be talking about today.
• 1:52
  So it's not going to be an exhaustive episode.
• 1:54
  And of course, when I run into people who have more interesting
• 2:00
  professional backgrounds, like if I talk to somebody who
• 2:03
  studied animal husbandry, for instance, I definitely will be
• 2:06
  making another episode on that. So as I talk to people who have
• 2:09
  much more interesting academic backgrounds than mine, I'll be
• 2:13
  making podcasts like podcast episodes like that to share.
• 2:16
  So that's what we're going to be talking about.
• 2:18
  So as usual, apologies for the background noise because I'm not
• 2:21
  in my audio booth. If you'd love opportunities to
• 2:24
  connect with me, then call me on 08064662140 or connect with me
• 2:31
  on socials, I'm on LinkedIn. The name to look for is
• 2:34
  Tabishima Aidi. So like I said, how your past
• 2:37
  enriches you for your new career in business, new career in
• 2:44
  prospecting or your new adventures in owning a business.
• 2:48
  So I was part of an interview panel that was going to talk to
• 2:51
  a very young lady who graduated in 2024.
• 2:57
  Yes, they just graduated this year and and studied her
• 3:01
  background was in history and international relations.
• 3:05
  So I'm not going to give her real name, but of course, I've
• 3:07
  given enough details. So I'm sure that when she
• 3:12
  listens to this podcast episode, if she does, she'll know that
• 3:14
  it's about her. But I didn't take her permission
• 3:16
  to name her. So I'm not going to do that.
• 3:18
  But however, there was one part of the interview session that
• 3:22
  I'm going to share right here just for the benefit of you,
• 3:27
  those of you who are, well, how should I put it?
• 3:30
  Those of you who are a bit younger, because from the
• 3:33
  Spotify Wrapped that I got this year, it seems that my, the
• 3:37
  largest growing audience of the podcast seems to be, I can't
• 3:41
  remember, 20 something to 20 something, maybe like 23 to 27
• 3:44
  or something like that. So there are a couple of stuff
• 3:47
  that I need to tell you guys, particularly the ladies, not
• 3:52
  because I'm picking on ladies, but because I haven't come
• 3:55
  across this problem with young men.
• 3:57
  The problem that I've come across with young men is, you
• 3:59
  know, they're all trying to position themselves as, you
• 4:01
  know, I know it all. I'm an expert.
• 4:02
  I'm a this, I'm a that. So I've on the podcast, I've
• 4:05
  said time and time again about how guys, you will just need to
• 4:08
  calm down. Stop calling yourself the
• 4:10
  experts. Stop calling yourself the guru.
• 4:12
  Be honest about where you are, what you know, where you're
• 4:14
  heading to, and people will just roll with you accordingly.
• 4:18
  And when the time comes, it is other people who will call you
• 4:21
  expert. It is other people who will call
• 4:23
  you guru. It was other people who will
• 4:24
  call you, you know, strategist, you know, whatever.
• 4:30
  So the thing that I want to mention for young ladies is
• 4:33
  because I have looked at CVS where the, the e-mail address
• 4:39
  there is butter butterscotch. Sorry, butterscotch hot chick.
• 4:46
  I've seen Butterscotch Hot Chick, the lady at this
• 4:49
  interview panel. I'm doing the interview session
• 4:53
  online. Monica on Google Meet was Patty
• 4:56
  cake. I've also seen, you know,
• 4:59
  something like cute Iberry 84 and stuff like that.
• 5:03
  So young ladies, I'm not trying to be mansplaining, but heading
• 5:07
  into these sorts of situations where you want to be taken for
• 5:13
  taken seriously as a professional, it doesn't help if
• 5:15
  your e-mail address, your online monikers, you know, your Zoom
• 5:18
  handle name, your, your WhatsApp, WhatsApp, what's it
• 5:24
  called? WhatsApp name, WhatsApp handle,
• 5:25
  you know, is all these sorts of things.
• 5:28
  Now, of course, if you use all these things, Zoom, WhatsApp,
• 5:31
  Google Meet, if you use it for purely personal purposes, then
• 5:34
  yeah, sure, call yourself whatever it is.
• 5:36
  But if you're heading for a job interview, then Butterscotch Hot
• 5:39
  chick and then party cake and cute Iberia 64.
• 5:44
  Yeah, that you ain't gonna cut it.
• 5:47
  So some conventions, I'm not saying you guys have to be like
• 5:51
  men, but I've noticed that for men, we either use both of our
• 5:53
  names or we use some people use the first name, some people use
• 5:56
  the surname. So I think that's OK.
• 5:58
  So instead of a cute Iberia 64, how about just, you know, AB
• 6:02
  area, you know, I think that's fine.
• 6:05
  Or your surname, you know, that's fine.
• 6:08
  So yeah, so that's my mansplaining done out of the way
• 6:13
  now. So like I said, the candidate
• 6:15
  was OK, let me not state her age, graduated from RSU, that's
• 6:20
  River State University, and the degree was in history and
• 6:24
  international relations. And so the core thing that they
• 6:29
  studied in school was diplomacy. So of course I asked about.
• 6:34
  So hold on, let me get my notes because I don't want to forget.
• 6:38
  I made some notes while we were talking.
• 6:41
  Yeah. So I asked about her education
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  and her previous work history. Now, if you've been following
• 6:46
  this podcast for any length of time, you'll know that if I'm on
• 6:49
  the panel and you've hired me because you want me to look over
• 6:53
  candidates that you're hiring for a sales role, a customer
• 6:56
  service role, that sort of thing.
• 6:58
  I'm not really interested in what they studied per SE, and
• 7:01
  I'm not really interested in how long they have worked per SE,
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  but I'm interested in what experiences that they've had
• 7:09
  personally, academically or in the work environment, no matter
• 7:12
  how long that they have worked, that would have prepared them
• 7:15
  for success in this job role. Because if you bring me in and
• 7:19
  you want me to look at candidates to work in your
• 7:22
  organization or you want me to train up your candidates, those
• 7:25
  are the things that I'm looking for.
• 7:27
  Because there is no academic degree that will qualify you to
• 7:31
  work in sales. So we're taking people from all
• 7:33
  kinds of backgrounds. Law, marketing, diplomacy,
• 7:37
  dentistry, medicine, politics, philosophy, economics, English,
• 7:43
  Yoruba, economics, theatre, arts, you know, all kinds of
• 7:46
  backgrounds. So I'm just interested in what
• 7:48
  has this person been through before school wise and work wise
• 7:52
  and what kind of things have they learnt on the job or in
• 7:55
  school that might prepare them for what it is that they are
• 7:57
  about to do today for this particular organization.
• 8:01
  So she wasn't allowed to work because of personal
• 8:04
  circumstances, but she was able to do some work as a personal
• 8:06
  assistant and as a technical assistant.
• 8:09
  And I told her that that was good because that is precisely
• 8:12
  the kind of free, willing, free Willy work environment that will
• 8:17
  prepare one for a career in sales.
• 8:20
  Because you will find that lots of times when you are in a sales
• 8:24
  job, your role is not like everybody else that you know.
• 8:29
  So if your brother or your sister works in a bank, let's
• 8:31
  say like in Forex department in the bank, you know that her
• 8:34
  time, this is what her work looks like.
• 8:36
  She shows up at 7:30 and then you look over the books from
• 8:39
  yesterday and then you make sure that all the cash is complete.
• 8:42
  And then, you know, I don't know, check e-mail, be sure that
• 8:46
  there's no problem from forwarding offices or whatever.
• 8:48
  Then check the days, the spot rate or whatever, then attend to
• 8:52
  customers and so and so and then lunch is so, so, so and so time
• 8:57
  and then meetings and you know, blah, blah, blah.
• 9:01
  But when it comes to sales, things are not that smooth, you
• 9:07
  know, so there's some time that you have already scheduled the
• 9:10
  day before for meetings, but you're going to spend some time
• 9:12
  prospecting. Some people are going to call up
• 9:14
  because they're angry. They haven't seen this, they
• 9:16
  haven't seen that. Some people want to find out how
• 9:18
  far. So you find out that things I'm
• 9:20
  a little bit topsy turvy. So you have to be able to be
• 9:24
  self motivated and be able to think on your feet.
• 9:26
  And I told her that, yeah, Pata, that's definitely a good
• 9:29
  experience right there. And from asking a couple of
• 9:31
  questions, I was able to unearth the fact that in doing her job
• 9:35
  for her, it was instrumental for her to have a diary, or she
• 9:39
  called it a journal that she used to plan her day.
• 9:41
  And it's absolutely fantastic. And of course, I told her that,
• 9:43
  look, heading into this new role where you are going to be a
• 9:47
  virtual inspection officer, you're going to be liaison with
• 9:49
  the public. Journals, Diaries, whatever it
• 9:52
  is you want to call it, are going to be absolutely important
• 9:54
  to getting things done. Giving some structure to your
• 9:56
  day, making sure you don't forget things that you're
• 9:59
  supposed to be paying attention to, making sure that things
• 10:01
  don't fall off the table. So for those of you who've been
• 10:03
  listening for a long time, you remember those episodes where I
• 10:06
  keep talking about CRM, customer relationship management tool,
• 10:09
  about how it can be something physical or it can be something
• 10:12
  digital. What The thing is, we need
• 10:14
  something if we're going to be heading into this sort of role.
• 10:17
  Now, if you work in Zenith Bank, you're in the Forex department.
• 10:20
  If you don't have a journal, it's not going, you're not going
• 10:23
  to suffer per SE because your work e-mail is there.
• 10:27
  Your superior is going to be dropping physical files on your
• 10:29
  desk. And you know, you can not give a
• 10:33
  hoot about your job, but between e-mail and the physical files
• 10:36
  that are dropping on your desks, you know, somehow, somehow the
• 10:40
  important stuff or the urgent stuff at the very least is going
• 10:43
  to get done. But when it comes to sales,
• 10:45
  customer facing rules, no, no, no, we can't.
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  We can't live like everybody else.
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  We need something. So for me, it's my phone and
• 10:53
  it's apps and tools that are based off of the cloud so that
• 10:57
  if this phone that I'm using right now gets stolen, all I
• 11:00
  have to do is go and buy another Android phone, sign in, and then
• 11:03
  everything that I need is there. But yeah, you can do physical
• 11:08
  journal as well. So yeah, her previous work
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  experience, having to juggle somebody else's schedule, having
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  to juggle other people's meetings, other people's
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  priorities and having to use a journal.
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  I told her it prepares you for the role that you are at today.
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  Now this is important to know because it can be quite scary,
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  you know, going through the Nigeria educational system and
• 11:35
  then all of a sudden you're now thrust into the job role where
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  your job is Monday, Tuesday, Wednesday, Thursday, Friday,
• 11:42
  talking to strangers. It can be quite unnerving.
• 11:44
  So it helps to look back and to see that, OK, I went through
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  this, I went through that. It prepares me for what I'm
• 11:50
  about to do now. I should be able to handle it.
• 11:53
  I should. Then let's see what else, OK.
• 11:57
  The other people on the panel wanted to know what her
• 11:59
  motivations were. She said her drivers were money.
• 12:03
  I thought it was quite interesting for a 21 year old,
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  although I my own opinion as a 21 year old, I don't think
• 12:09
  you've lived enough to know exactly what your drivers are.
• 12:11
  But I like the fact that she's money motivated because, you
• 12:13
  know, for me, I'm all about that chatter as well.
• 12:16
  So yeah, let's get on, let's get that dough.
• 12:18
  But quite frankly, some of you think you're motivated by money,
• 12:21
  but you might work a bit and discover that well, you're
• 12:24
  actually much more motivated by the challenge or much more
• 12:26
  motivated by the, what's that thing called, the recognition
• 12:32
  that comes with doing certain kinds of jobs.
• 12:35
  So let's see what else then She expressed a deep desire to be
• 12:39
  involved in corporate Niger, which is why she wanted to work
• 12:41
  with the startup because this company is a startup.
• 12:44
  But I had to point out with her that pointed out to her rather
• 12:47
  that startups have flexible management structures, flexible
• 12:50
  corporate structures. So it's not the same thing as
• 12:53
  dealing with corporate Niger. So like I said, if you work in
• 12:56
  Zenith Bank and you're in the cash remittance department or
• 12:59
  the forex department or the whatever department, there's
• 13:02
  some structure to your day, your line manager, your reporting
• 13:06
  structure, your everything is kind of fixed.
• 13:08
  It's not the same as working in the startup where they might
• 13:11
  hire you today for this thing and then next tomorrow they're
• 13:13
  trying to get you to do something else.
• 13:15
  Like the episode I made about the young man who felt like he
• 13:18
  was completely useless, but I had to point out to him that,
• 13:21
  look, it's not like you're useless, but your employers,
• 13:24
  they put the first one on you. They brought you in here and
• 13:26
  said, guy, you're going to do marketing.
• 13:28
  And then in typical startup fashion, they're like, oh, you
• 13:31
  know what? We don't have people in sales.
• 13:32
  So you move from marketing when I start doing sales.
• 13:35
  And so at the time that, look, you are not adequately prepared
• 13:38
  to succeed in this job role. You came in here for marketing
• 13:42
  what you know is marketing sales.
• 13:45
  Yeah, it's related, but it's a different skill set.
• 13:49
  Nobody taught you anything. Nobody trained you upon
• 13:51
  anything. Nobody give you any kind of
• 13:53
  support in terms of resources, materials, tech or things like
• 13:57
  that to be successful at your job.
• 13:58
  So it's not that you're useless, it's that your employers didn't
• 14:00
  do a good job of preparing you. So that's how things work in
• 14:05
  start up environments. So if you're someone who needs a
• 14:08
  bit of more, you know, you're looking to be in corporate
• 14:10
  Nigeria or something a bit more structure.
• 14:12
  Yeah, it'll it'll be fun to be in a start up, but I don't know
• 14:15
  if that will adequately prepare you for the job role that you're
• 14:20
  looking for in the future. So now the nitty gritty of what
• 14:24
  we discussed, this lady studied history and international
• 14:29
  relations and so the Coco of what they studied in school was
• 14:34
  diplomacy. And so diplomacy and
• 14:39
  relationships, international relationships.
• 14:41
  So honest, you know, what idea about international
• 14:43
  relationships were and good thing about professors, because
• 14:48
  the professors were able to explain to them that
• 14:50
  relationships was just about balancing the economic
• 14:55
  interests, the power interests, the cultural dynamics and things
• 14:58
  like that between two or more countries.
• 15:01
  And that diplomacy was their main tool.
• 15:04
  If I watched it said diplomacy, I was like, whoa, OK, we're
• 15:07
  getting real deep here. And she said, sorry, no way.
• 15:10
  She mentioned them. Espionage.
• 15:11
  Yeah. She said that espionage is a
• 15:13
  key, the key to to love theirs that they use in international
• 15:18
  relations. So she said, yeah, it sounds
• 15:20
  sexy and dangerous, but actually it's it's not that.
• 15:22
  It's not that dangerous and it's not that sexy whenever it sounds
• 15:24
  cool. They said that he went to school
• 15:26
  and he studied espionage. And I wish I studied that well
• 15:29
  when I was in school anyway. So yeah, I told her, OK, cool,
• 15:33
  Noela, no problem. But actually this, your past
• 15:36
  history, your academic background actually does prepare
• 15:40
  you for a career in sales and in customer relations and in
• 15:43
  customer facing roles. Because as someone who is
• 15:46
  handling the customer facing function of a business, you will
• 15:49
  always be trying to balance two or more competing priorities.
• 15:57
  So in history and international relations, you're thinking about
• 16:00
  two different states, Nigeria, Cameroon, America, Togo and
• 16:04
  you're wondering people's economic drivers, people powers,
• 16:07
  motives, people culture clash, all kinds of things.
• 16:10
  But then when it comes to the business, you have to be mindful
• 16:15
  of those sorts of things. It's just that now it's between
• 16:17
  the business and the customer and probably you because you as
• 16:20
  an employee, you know, your motivations is there steady the
• 16:24
  customer, they have their own motivation, their own concerns.
• 16:27
  And then the business as a whole has its own goals, its own
• 16:30
  motivations and its own concerns.
• 16:31
  And as a salesperson or as a customer facing person, you're
• 16:34
  always trying to balance these sorts of things to make sure
• 16:37
  that everybody comes out nice at the end of the day.
• 16:39
  So that you as an employee, you do something good, you get the
• 16:42
  recognition that you deserve. The the customer of the business
• 16:47
  is able to solve their own problems and then they feel
• 16:49
  happy and then the business comes out all right because
• 16:52
  they've put some money on the balance sheet.
• 16:54
  And so there is some of that jogging that is going on.
• 16:57
  But I told her, you know, instead of thinking about
• 16:59
  countries, you're now using those that same mindset when it
• 17:02
  comes to private actors. So you, the business and the
• 17:08
  customer. Then on the whole thing of
• 17:10
  diplomacy and espionage, for her, she said espionage was
• 17:14
  essentially understanding people's priorities and
• 17:18
  understanding their motives. And she said that the main tool
• 17:21
  that their professors taught them to use was conversations.
• 17:24
  And at that point, I had to tell her that, look, very good,
• 17:26
  you're practically home. Because when it comes to sales,
• 17:29
  that is precisely what it is that we're doing in sales and in
• 17:32
  customer service. We're trying to understand other
• 17:34
  people's motives. And we'll just do that by
• 17:36
  conversations. It is only by talking to someone
• 17:39
  that you know what's on their mind.
• 17:40
  What do they like, what they don't, What do they not like?
• 17:43
  What are they trying to achieve? OK, like the wedding.
• 17:47
  Sorry, no wedding fashion. Yeah, like a fashion thing.
• 17:50
  Somebody comes and says make me peplum and you say, OK, no
• 17:52
  problem. You now bring out your ruler.
• 17:55
  I say ruler. What's it called?
• 17:56
  Your tape measure. You bring out your tape measure,
• 17:57
  your pencil. You start drawing lines around
• 17:59
  the person and everything. And then you write it down and
• 18:02
  then you tell her it's a 25K, Come back and collect it
• 18:06
  December 23rd. Now if you do that, yeah, that's
• 18:11
  basic. But that's just what any other
• 18:12
  tailor of fashion designer will do.
• 18:14
  What we should be doing here is a bit some bit of espionage,
• 18:17
  engaging conversations, trying to figure out what's going on.
• 18:20
  So peplum, OK, sure, no problem. As you're measuring, you now
• 18:24
  engage in some conversations, you know, like, oh, is somebody
• 18:27
  getting married or you need it for some occasion for some
• 18:30
  something. And if she's not talking about
• 18:32
  her or her daughter just gave birth and blah, blah, blah, and
• 18:35
  Thanksgiving and this and this and that and that.
• 18:37
  And of course, you lean into the conversation and you know, some
• 18:41
  are poor building, like congratulations, myself, my
• 18:44
  sister just gave birth and this and this and that.
• 18:47
  The whole point of engaging in conversation with this person is
• 18:49
  because you're trying to understand their motivations and
• 18:51
  you're trying to understand their likes and their dislikes.
• 18:55
  So you're trying to figure out what does she need this garment
• 18:57
  for? What is her sense of style and
• 19:00
  sophistication? Which part of her body does she
• 19:03
  like or does she not like? Because for there's a woman that
• 19:07
  they like the way everything sits on their body, but they're
• 19:10
  particular about their bust. Like look, tailors don't usually
• 19:13
  get my chest area or my chest area to be my chest area to be
• 19:18
  like this. Leave exposure or leave more
• 19:20
  cleavage or don't leave cleavage.
• 19:22
  And then for some other people, it's their arms.
• 19:26
  And some people are particular about their stomach and some
• 19:28
  people are particular about their bum bum.
• 19:30
  But The thing is, if you do not engage someone in a conversation
• 19:33
  at the beginning where you're doing the measure cut and so on,
• 19:36
  everything you will end up in quarrel.
• 19:38
  When she comes back three weeks later from now, she's saying, I
• 19:40
  know, adjust this, adjust this, adjust that in order to reduce
• 19:44
  the adjust this and adjust that. As you are cutting and drawing
• 19:49
  lines on the person and doing tape measure, be engaging in
• 19:52
  conversations. You will now know that.
• 19:54
  Oh, OK, this woman is as if Tommy is going to be a problem.
• 19:58
  Was it as if Bom Bom is going to be a problem?
• 20:00
  I need to pay attention to Bom Bom.
• 20:01
  And then you now start asking questions, you know, so you
• 20:06
  know, you tell us, you know, the kind of questions is that you're
• 20:09
  going to ask. But I'm assuming you try and get
• 20:11
  a sense of maybe this is somebody that likes to dance
• 20:13
  and, you know, get her groove on and, you know, likes to shake
• 20:15
  and move, you know, so I guess you can make it too restrictive
• 20:18
  around the Bom Bom then dancing and shaking and grooving might
• 20:20
  be a problem. But you catch my drift,
• 20:24
  essentially. What we are doing is espionage.
• 20:27
  We what we're doing is we're becoming spies.
• 20:29
  We're trying to enter into the mind of somebody.
• 20:32
  And to enter into that person's mind, you need to engage in
• 20:35
  conversations. Understand who is this person?
• 20:38
  What do they want? What are they going after?
• 20:40
  What are their fears? What are their concerns,
• 20:43
  concerns? What do they want to achieve?
• 20:44
  Can only do this through conversations.
• 20:48
  The only thing I had to add was just the structure of the
• 20:52
  conversations because the the professors told them about using
• 20:54
  conversations, but didn't tell them about the kinds of
• 20:56
  conversations. So I had to introduce her to the
• 20:59
  concept of open-ended questions. You know, The Who, why, what,
• 21:02
  where, when, how, and let's see what else open-ended questions.
• 21:07
  And I can't remember right now, but I know that I made a podcast
• 21:11
  episode about that. If you're curious and you want
• 21:13
  to know about these sorts of things, then when you're done
• 21:15
  listening to this episode, go and check me out on YouTube.
• 21:17
  My YouTube channel is there. I have over 1000 podcast
• 21:20
  episodes now, over 1004 podcast episodes up there.
• 21:24
  All you have to do is just type in Tavishma and then type in
• 21:26
  conversations. Then every single episode that
• 21:30
  I've made around these sorts of issues, you know, conversations
• 21:32
  and things like that should come up.
• 21:35
  Listen with a pen and paper, make some notes so that you can
• 21:39
  start putting into practice one or two things.
• 21:43
  So, OK, 20 minutes. So let me see if I can wrap this
• 21:47
  up quickly. So anyway, yeah, basically that
• 21:49
  was it. If you studied history and
• 21:52
  international relations and you're wondering if you have
• 21:54
  been adequately prepared for a role that is customer facing in
• 21:58
  sales or in customer service or whatever, rest assured, all the
• 22:05
  things that your professors taught you, they're fine and
• 22:08
  they apply. We just need to bring a whole
• 22:12
  lot more actual business knowledge, business frameworks,
• 22:20
  selling frameworks, all those sorts of things to the table.
• 22:23
  But chances are you'll be fine. In fact, I would like to meet an
• 22:26
  individual who has studied something other than business,
• 22:30
  where by the time we sit down, truly, truly, truly, maybe
• 22:33
  there's nothing that the person has learnt that would help them
• 22:37
  in a career opportunity that is customer facing.
• 22:41
  So that's it. So if you study international
• 22:44
  relations, you are good. If your previous job was a
• 22:48
  personal assistant or a technical assistant, you are
• 22:51
  good. If your previous job role was
• 22:53
  your handling, doing counter work, your receptionist, you are
• 22:57
  also good. You have been adequately
• 22:59
  prepared. So let me see.
• 23:01
  I think that's pretty much what we spoke about.
• 23:04
  I don't want to go over that in any more details so this doesn't
• 23:08
  end up being a 30 minute episode.
• 23:10
  Oh yes, shout outs. I forgot to shout out Glory Baba
• 23:14
  Lola. She reached out on LinkedIn.
• 23:17
  She's a podcast listener. So I don't even check my notes.
• 23:20
  Let's see. Yeah.
• 23:21
  So she says that she found the podcast really helpful in her
• 23:25
  new role because she's currently a corporate relations officer
• 23:29
  and a partnership manager in the new company.
• 23:33
  It's also a start up as well. So she says she has been finding
• 23:35
  some of the tips on the podcast real useful in her job.
• 23:38
  So thank you very much, Glory Babalola for listening to the
• 23:42
  podcast. Please remember to like and to
• 23:44
  share with other people who might derive value as well.
• 23:48
  And I hope the rest of you who are considering career
• 23:53
  transitions, whether you're like Little Miss Patty Cake who is
• 23:56
  about to take a role in something that is customer
• 23:59
  facing in the start up, or whether you are like Glory
• 24:02
  Babalola who is about to start a new role in corporate relations
• 24:06
  being a partnership manager. I want you guys to know that
• 24:09
  chances are, whatever it is that you studied, there's a little
• 24:13
  bit of something that you guys did there that has prepared you
• 24:16
  adequately for where you are today.
• 24:19
  But of course, keep listening to podcasts like this one and keep
• 24:22
  looking for other material that can help you to be better
• 24:28
  prepared for your job, and you should do just fine.
• 24:31
  One of the reasons why you should do just fine is because
• 24:34
  unfortunately in this part of the world, in fact, I'm told
• 24:37
  world over, most people prefer to just go sign up, do the job,
• 24:43
  collect salary and leave. So those of you who are trying
• 24:46
  to do something extra, no matter how small, you listen to a
• 24:50
  podcast today, you know one or two things, you try it out.
• 24:53
  You read a book tomorrow, you try one or two things, you know,
• 24:55
  you try it out. Or you watch a movie, you see,
• 24:59
  you know somebody, a sales person doing something moving
• 25:01
  and like, OK, let me try that technique.
• 25:03
  You try it out, you're going to be much better than other people
• 25:06
  because other people are just showing up and just marking
• 25:10
  register. So those of you who are doing
• 25:11
  more than marking register, trust me, you are going to be
• 25:14
  fine at the end of the day. So if you're ready to get
• 25:17
  actionable strategies to grow your business, you can book a no
• 25:21
  cost business audit with me by calling me or messaging me on
• 25:25
  08064662140 or connect with me on socials.
• 25:31
  I'm on LinkedIn, the name to look for establishing my aid.
• 25:34
  Somebody followed me on Instagram today.
• 25:38
  Please, I'm letting you guys know Instagram.
• 25:40
  I'm getting rid of my account, I'm getting rid of Facebook.
• 25:42
  I'm getting rid of everything because people are trying to
• 25:44
  hack me while they're trying to hack me.
• 25:46
  I don't know because I don't want help up to like 1005 or
• 25:50
  2000 followers. So it's nice if you hack my
• 25:52
  profile, you can even do anything with it.
• 25:56
  So I'm just shutting down everything.
• 25:57
  I'll just remain on LinkedIn where I actually use.
• 26:01
  So that's it. Yeah, call me connect, book the
• 26:05
  no cost business audit and let's see what kind of actionable
• 26:07
  strategies we can help you work out so you can boost your
• 26:10
  business and boost your career. So thank you very much for your
• 26:13
  time and attention. I'll catch you guys at the next
• 26:14
  episode.