Latest / The Yield Doctor with James Deaker / How AI Is Reshaping Digital Advertising – A Deep Dive with Alanna Laforet
Transcript
- 0:00I am James Deika. I am the yield doctor
- 0:03and today I'm going to be talking to
- 0:05Alana Lafere about where AI is going and
- 0:09where it's going to have the most impact
- 0:11in digital advertising over the next
- 0:14year or two. Alana is one of those
- 0:17people who has been everywhere in
- 0:19digital media. She did a tour of duty
- 0:22through doubleclick, right media, yahoo,
- 0:25google, admelt, condai, nest, omnicom,
- 0:29and most relevant to this conversation
- 0:32is a former head of the IAB tech lab and
- 0:36is currently the CEO of Lafere
- 0:38Productions, helping a number of
- 0:40companies in the space navigate their
- 0:43challenges as they look at the need for
- 0:44revised strategies around AI. Alana, as
- 0:48I read out all those companies, the most
- 0:51amazing thing is that you and I, I don't
- 0:53think ever worked at the same company at
- 0:55the same time. But regardless, welcome
- 0:58to the podcast and thank you so much for
- 1:00joining me. Thank you so much. And we
- 1:02have not worked together. It was just so
- 1:04crazy to me. But yes, thank you for
- 1:06having me. Excellent.
- 1:08um you know, we're going to get into
- 1:10speculation of where AI might go, but
- 1:13but let's just start with what's
- 1:15actually happening on the ground right
- 1:18now. Um how would you describe the
- 1:21biggest ways that AI is transforming
- 1:24digital advertising right now?
- 1:27Yeah. Oh goodness, what a topic. So,
- 1:30everyone is in learning mode at the
- 1:33moment. I think the biggest
- 1:34transformation is on the planning side.
- 1:37There seems to be a big shift in
- 1:39thinking about ways to create media
- 1:42plans using AI tools and also in tandem
- 1:47consolidating data uh for buying
- 1:50purposes. So that's interesting in and
- 1:52of itself. Um and then there's the whole
- 1:55conversation about just in general
- 1:58agentic AI implementation. So everyone
- 2:01on LinkedIn is talking about how to talk
- 2:05to your respective AI instantiation be
- 2:09it cla be it chat GPT everyone's sharing
- 2:13prompts to get the most out of an
- 2:16advertising uh focused conversation with
- 2:20with an AI with their AI of their choice
- 2:23which I think is really fascinating um
- 2:26and so you know today I everyone's
- 2:29testing and learning. There are certain
- 2:33gains already, you know, especially on
- 2:35the planning media side. Um, on the
- 2:38providence side, people are thinking
- 2:40about ways to start
- 2:43tracking either digital assets, creative
- 2:48um, photos if you're a publisher. So, I
- 2:51do think there's a lot going on. I just
- 2:52think it's also a bit as usual the wild
- 2:55west. Nick, one thing that would be
- 2:57useful to talk about is what's actually
- 3:00happening within companies because I've
- 3:01got asked questions repeatedly over the
- 3:03last few weeks. Is there a disconnect
- 3:06between the amount of talk that's
- 3:07occurring and the number of actual
- 3:10implementations particularly outside of
- 3:13implementations within the biggest war
- 3:15gardens? I'm going to, you know, set
- 3:17aside Google and Amazon and those sort
- 3:20of have the team of data AI on the back
- 3:22end. when you think about these you know
- 3:25small AI startups are you seeing that
- 3:29many are actually getting traction in
- 3:30terms of actual implementations or is it
- 3:33more still in the experimentation stage
- 3:36from my experience these startups are
- 3:41still in test mode most of the large
- 3:42companies I will say though you know
- 3:45publicist has core AI and you know
- 3:47they're going to invest quite a bit of
- 3:49money I think it's 300 million is what
- 3:51was reported um into the instantiation
- 3:54of their respective AI solution for
- 3:57clients. You know, that right there is a
- 3:59big company investing and really
- 4:02investing year-over-year, not just, you
- 4:04know, testing and learning. So, that's
- 4:06really interesting. Um I do think a lot
- 4:08of the startups, and I won't name them
- 4:09because I don't want to say that they're
- 4:11not where they need to be. I don't think
- 4:14that's fair, but I I do think that
- 4:16everyone is kind of in this marketing
- 4:18mode where they're talking up a storm
- 4:20about everything that they're doing. And
- 4:22I'm and I when I kind of lift the hood
- 4:25up and look, a lot of it's still test
- 4:26mode on the startup side. I think the
- 4:29big companies are are are playing a bit
- 4:31deeper because they can um and I do
- 4:35think you know the holding companies in
- 4:37in particular specifically publicist in
- 4:40this example because they've been so
- 4:41vocal about it that they are investing
- 4:43which I think is fascinating.
- 4:45So you you and I have been in the space
- 4:47a long time as we just made a reference
- 4:49to uh and every few years you see a wave
- 4:52of innovation around a new technology.
- 4:55Uh obviously this right now we're
- 4:57talking AI. I saw one report that listed
- 5:00something like 77 different ad tech
- 5:02startups focused on AI. um what is good
- 5:05for the investor community potentially
- 5:08and it may be good for the long-term
- 5:10innovation but in the short term we may
- 5:13see fragmentation within the industry uh
- 5:17just at a time when if we weren't having
- 5:19AI cons you know innovation one might
- 5:22argue that the industry is ripe for
- 5:24consolidation so with with all these
- 5:27startups are we potentially going to see
- 5:29confusion in the market again until we
- 5:32start to see winners emerge again. Did
- 5:34we ever not see confusion in the
- 5:37market? Um, I was thinking about this as
- 5:40I was driving today in LA. Uh, the term
- 5:45stack, we've used the term ad tech stack
- 5:48for a very long time. Um, because you
- 5:51and I have built and been in the
- 5:52industry for quite quite a bit. Um, I
- 5:56think that term is changing because
- 5:58we're not layering anymore long term. I
- 6:02think, you know, this is a time where we
- 6:04need to start learning about the new
- 6:05technologies that are coming our way and
- 6:08thinking about how to implement them in
- 6:10the right ways. And so our inclination
- 6:14as an advertising community is to make a
- 6:17layer cake, right? Just keep layering on
- 6:20solutions, be it data, be it bidding
- 6:23strategies, you know, we have header
- 6:24bidding, we have first look in the ad
- 6:27server, we have blah blah blah. It's
- 6:28like this. And then on those layers can
- 6:31be different implementations of things
- 6:34that needs to change that is causing so
- 6:36much havoc in our world because we've
- 6:40just kept piling on and what we have now
- 6:44is a great industry but it needs to be
- 6:46optimized and refreshed and so
- 6:49technology like AI you know there's
- 6:52other things too but like AI you know AI
- 6:55we can use it for multiple different
- 6:57things we can you know Joseky when he
- 7:00was at Media Math, he had this big thing
- 7:02where he talked about bringing in your
- 7:05own algorithm. That was we talked about
- 7:08it at Right Media. We were, you know,
- 7:09back in the day and everybody kind of
- 7:12went down that path and bang that drum.
- 7:16But now everyone has their own algorithm
- 7:18because you can use these open-source
- 7:22algos and pay for the paid version if
- 7:24you want to to start combining the
- 7:27prompt AI software with the execution AI
- 7:31software like a replet um which I use to
- 7:34create software programs and that's
- 7:37really cool because you become that that
- 7:40solutions provider where before you had
- 7:43to rely on that layer cake to give you
- 7:46what you need um as a either an
- 7:49advertiser, agency, publisher, whatever.
- 7:52So, I do think that that is going to be
- 7:53broken apart, which will which will
- 7:55cause a bit of chaos, right? Because
- 7:58there'll be more solutions coming into
- 8:00the market that are more homegrown
- 8:02versus um you know, the traditional
- 8:06corporate insertion, if you will. So, so
- 8:09let me just play that back to you. I
- 8:11didn't necessarily think we were going
- 8:12to go there, but it's an interesting
- 8:13concept. And so, so let me so when you
- 8:16say the layers, you know, we talk about
- 8:17an SSP layer, a DSP layer, the creative
- 8:21optimization, the analytics, etc. And
- 8:23within every one of those layers,
- 8:25there's, you know, a couple of clear
- 8:27players you have to work with, and there
- 8:28might be 10 or 20 different vendors. And
- 8:30so that's why everybody ends up having
- 8:33to work with everybody. What I think
- 8:36you're getting to, and I've actually
- 8:37heard others allude to this, is this
- 8:39idea that with the right type of AI
- 8:42implementation, we may end up closer to
- 8:45an end toend stack, but with a series of
- 8:47plugins around specific agents that you
- 8:50can use in specific circumstances. And
- 8:52you just mentioned the algorithm. Is
- 8:54that sort of the the change in the whole
- 8:56landscape that you're talking about?
- 8:58Yeah, I mean, I think the plug-in idea
- 9:00is correct. And I think what's important
- 9:03to to realize is people can make their
- 9:06own plugins a lot easier now because of
- 9:10the speed of development, right? Like
- 9:12you can use these AI development tools.
- 9:14And I I use Replet as my example because
- 9:16I've been using it, but there are
- 9:17others. Um, as well as the prompts,
- 9:21right? And asking questions and doing
- 9:23your research. And you can create your
- 9:25own IP off of that using your own
- 9:29imagination. you can use those tools to
- 9:31create IP a lot faster than before and
- 9:34that opens up a whole world that we
- 9:36didn't have necessarily before in adtech
- 9:39right so plugins will be more um robust
- 9:42than they were before yeah um one of the
- 9:45areas well one of the questions I get is
- 9:47where will we see the most impact and
- 9:49the least impact and I've taken the
- 9:52position that in the short to
- 9:53medium-term we'll see the least impact
- 9:56around the delivery optimization and
- 10:00audiences because what we used to call
- 10:02machine learning I think is a proxy for
- 10:05the fact of a lot of intellectual sort
- 10:07of heavy lifting went on in those areas
- 10:09and to me there's less immediate payback
- 10:12and that there's more payback in areas
- 10:15like ad operations maybe on the
- 10:18analytics side if you can do sort of no
- 10:20code type an analytics are you broadly
- 10:23in agreement with that or how where let
- 10:24me put it where do you think the most
- 10:26impact's going to be when open AI opens
- 10:29up their uh prompt windows for
- 10:32advertising, that's going to be number
- 10:34one, right? Their dwell time is what, 13
- 10:36minutes a user, that's insane, right?
- 10:39That you know that let's flip it a
- 10:42little bit potentially. You know, the
- 10:44planning tools that are being created
- 10:45using AI, creative optimization, I think
- 10:47those you'll have you'll have gains
- 10:49there, right? because you're you're
- 10:51thinking about things in a holistic way
- 10:52and as long as you're modeling correctly
- 10:55and using the right data to model
- 10:56correctly um you will have optimization
- 10:59gains on the the yield side and on the
- 11:01planning side. But flip it like so let's
- 11:04say these solutions open up advertising.
- 11:07We've been looking for dwell time to go
- 11:10up. We've been looking for users to be
- 11:13specific. uh we'll be looking for users
- 11:16who are doing something interesting and
- 11:17and and looking for intent. these prompt
- 11:22software be it cloud be it chat GPT they
- 11:25have intent they have demographics if
- 11:28they have you know login I think they
- 11:30have I think CHP has like 20 million
- 11:32paid users right now um I think they
- 11:35have like aund I don't even know 20
- 11:38million per month um it's you know I
- 11:42think that's where from an advertising
- 11:44perspective where are the audiences
- 11:46going and what value can we as an
- 11:49industry bring to those audiences. And I
- 11:52think, you know, that's a really
- 11:53fascinating conversation to have. That's
- 11:56again not where I expected that you
- 11:58would go. So, let's drill a little bit
- 12:00on that because in in that world that
- 12:02paints the AI as almost a publisher the
- 12:06way that, you know, Google started out
- 12:08with a very clean interface. It's just a
- 12:10search box. And of course, there were
- 12:12tons of ways that they became an
- 12:13advertiser downstream. you uh you're
- 12:18basically taking the position that as an
- 12:20aggregator of time and attention the
- 12:22natural extension is actually as a
- 12:25publisher around the AI. Yeah. Yeah. I
- 12:28mean like 13 minute session times is
- 12:30amazing right? No publisher has that
- 12:32maybe Facebook may maybe right but not
- 12:35in the same
- 12:36way. It's interesting and you'll have
- 12:38intent coming in because you're asking
- 12:40asking questions.
- 12:43Yes. All right. Uh, again, I hadn't
- 12:46hadn't thought we were going to go that,
- 12:48but it is an interesting I I've got to
- 12:50assume though that the at least in the
- 12:53short term, the advertising value may be
- 12:57less than subscription value. Although
- 13:00again, interesting trade-offs there in
- 13:02terms of especially for the people who
- 13:03aren't prepared to pay the 20 or $200 a
- 13:06month for the the more advanced version.
- 13:08Might they be prepared to do that for an
- 13:10advertising enhanced experience? Well,
- 13:13it's also the demographics. I mean, to
- 13:15play devil's advocate on my own comment,
- 13:16the demographics are 18 to 34 for the
- 13:19most part, right? The cool thing is it
- 13:21looks like women females and males are
- 13:24split identified as female and male or
- 13:26split 50/50, which is interesting in and
- 13:28of itself. So, there's that. But yeah,
- 13:31you know, there's there's other
- 13:33conversation points around that, but I
- 13:34think it's interesting um who who's
- 13:37who's going to benefit the most when we
- 13:40think small players versus big players.
- 13:43That could be either small publishers
- 13:44versus big publishers, small advertisers
- 13:47versus big advertisers. I mean, you're
- 13:49taking the position that, you know,
- 13:51you're you're using AI yourself to to
- 13:54develop, you know, programs, to develop
- 13:57product. uh you're pro you're not alone
- 13:59in that. And so are we going to see the
- 14:02democratization of a lot of the industry
- 14:06or as we've seen so often um there's
- 14:10some
- 14:10democratization until the big world
- 14:13gardens get involved and then they take
- 14:15over again and maybe it's a new world
- 14:16garden. Where where does this go? I
- 14:19think
- 14:20democratization will not happen. I think
- 14:23what will happen and this isn't I'll use
- 14:26my own experience the minutia the
- 14:30tedious
- 14:31tasks get easier right you can create
- 14:34workflows in a better way you can create
- 14:36agents to help you do whatever task you
- 14:39want to accomplish be it optimization or
- 14:41what have you but you're teaching it if
- 14:43it's something that you want to create
- 14:45um you're doing research research
- 14:47becomes easier as long as you check your
- 14:49work because part of the issue is
- 14:51hallucinations Right? You don't want to
- 14:54just rely solely on, you know, the
- 14:57answers you're getting because God knows
- 14:59if it's correct. Um, which I've been
- 15:02burned before. I mean, I won't name the
- 15:04software product or the AI installation
- 15:07that my we were using um to test
- 15:10creative, but I had asked my husband
- 15:13actually asked it to sharpen a photo of
- 15:15our daughter and it put an axe into
- 15:19her. I'm like, no, no.
- 15:22That's not what we meant. But thank you
- 15:25for playing, you know. So, you know,
- 15:27there is a ways to go. I do think what
- 15:31is going to be front and center in my
- 15:35opinion is the concept yet again of
- 15:39imagination. These tools open you up
- 15:42where you can start focusing on
- 15:44innovation as opposed to the minutia
- 15:48building the rails that support your
- 15:50idea.
- 15:54ulating on that and again because this
- 15:56is the the yield doctor podcast focused
- 15:58on pricing and demand. uh if we if we
- 16:02think about who the the sort of winners
- 16:04and losers are when it comes to
- 16:07advertising AI overall net positive or
- 16:11net negative for I guess I'm going to
- 16:14say the current digital publishers
- 16:16because I could have just said digital
- 16:17publishers in general leaving it open to
- 16:19to new incumbents but for the existing
- 16:21digital publishers positive or negative
- 16:26h I would say I would say
- 16:30um dangerous at the moment for
- 16:33publishers because it depends. So you
- 16:35were talking about yield, right? And the
- 16:38publisher side, they're providing the
- 16:42supply, right? And the data, which I
- 16:45always differentiate in my head because
- 16:47I'm old school.
- 16:48Um there's a danger there of yet again
- 16:52thinking about supply as a
- 16:55multiplier and you optimizing to create
- 16:59more supply. And that's where I think we
- 17:03get into the danger area again. It goes
- 17:05back to like the old school notion of
- 17:07refresh tags, right? like there needs to
- 17:10be when a publisher is using any sort of
- 17:13algorithmic
- 17:15optimizations there needs to be a
- 17:17thought towards quality and I think it's
- 17:20quickly could be
- 17:22that we yet again optimized
- 17:25towards mass consumption and mass
- 17:28impression volume versus quality if that
- 17:32makes sense. It it does. But but let's
- 17:35go a little further because there was a
- 17:37story I want to say last year and it was
- 17:40Sports Illustrated I want to say got
- 17:42caught out publishing stories that were
- 17:45essentially AI generated and they were
- 17:47crediting it as if it were a real
- 17:49person. Is that the type of example that
- 17:51you're talking about in terms of
- 17:53creation of content that may or may not
- 17:55be real or are you going in a different
- 17:56direction? That's one that's one that's
- 17:58one aspect and I think by the way in the
- 18:00sports illustrated example if they got
- 18:02in trouble because they did to your
- 18:04point they didn't slug it properly. If a
- 18:07publisher wants to create AI generated
- 18:09we just had decrypt and I was publisher
- 18:10of decrypt. We did have an AI column and
- 18:13we slugged it appropriately and it was
- 18:15fine. Everyone knew that it was
- 18:17generated by algorithm and it was okay.
- 18:19Right. But journalistic rules dictate
- 18:21you have to slug it. Yeah. Right. So,
- 18:25you know, as long as it's clearly
- 18:27marked, I think that's totally fine. Um,
- 18:32you don't want to fool or defraud your
- 18:35user and your advertiser. So, that's
- 18:38number one. But even one layer down, you
- 18:42know, there's this whole notion of of,
- 18:44you know, generated traffic and and and
- 18:47server and publisher impression farms
- 18:49and all that lovely stuff that we've
- 18:51talked about forever. You know, you also
- 18:54could use algorithms and AI to do that,
- 18:57right? So, you don't want to like start
- 18:58generating impressions that are just
- 19:00utter useless nonsense as well.
- 19:05It's not talked about a lot, but I have
- 19:07to imagine again in in the short term,
- 19:10we're going to see more of that because
- 19:12this is making it easier to generate,
- 19:15you know, content or users that look
- 19:18like they're they're human and and
- 19:20they're not. And so it's the arms race
- 19:23between the the fraudsters and the, you
- 19:25know, sort of the gatekeepers in terms
- 19:27of who really is human. And I've got to
- 19:29imagine that world's getting more
- 19:31difficult in the short term. Well, it's
- 19:32we've always had bots, right? As we all
- 19:34know, now we have armies and agents of
- 19:36AI bots that could be consuming content
- 19:39and driving up impression value. And
- 19:41that just needs to be talked about and
- 19:44added to all the, you know, the
- 19:45companies that watch fraud like TAG.
- 19:49um and just have an industry industry
- 19:50conversation about it.
- 19:53uh what are you most excited about when
- 19:55we have because I know that you're
- 19:56excited to have this conversation as we
- 19:58got into there are so it's such a
- 20:01multiaceted conversation which I think
- 20:03at least I'll speak for myself why why
- 20:05I've stayed in this industry is there
- 20:07are so many interesting problems uh this
- 20:10lay adds a new layer onto it what are
- 20:12you most excited about for the next year
- 20:15I think this conversation illustrates
- 20:18why I'm so excited we you know we kind
- 20:20of went all over the place and we we you
- 20:24know I think I surprised you, you
- 20:25surprised me with questions and it's
- 20:27good because I think we're all to your
- 20:29point we're learning again right um I
- 20:33don't purport to be an AI expert I
- 20:35purport to be an AI
- 20:38uh in training um scholar if you will
- 20:43right I mean I think it's fun to learn
- 20:46new things it's really fun to think
- 20:48about ways to improve our industry
- 20:51um you know maybe fulfilling the things
- 20:54that we've wanted to do for so long like
- 20:57an algorithm in a box right your own ad
- 21:00decisioning in an easy way you know but
- 21:02there's barriers to entry too so I think
- 21:04like one of the things that I'm also
- 21:05curious about is lowering the cost of
- 21:08all this right because I think I think
- 21:11open ad pays like five billion a year to
- 21:14keep everything running that's a lot so
- 21:18you know we're used to spending a lot in
- 21:19adte we're used to tech debt. Um, but
- 21:23you know, I think that the pro the
- 21:25opportunity is to a be innovative and
- 21:28and b lower that tech debt, too. Alana,
- 21:31I've enjoyed this immensely. If people
- 21:34want to find you, uh, what's the best
- 21:37way either in real life on social media
- 21:40or in and we haven't even touched on the
- 21:42number of nonprofits that you're
- 21:43involved in, but what's the what's the
- 21:46best way for people to to track you? Oh
- 21:49my goodness. Um, I you can reach out to
- 21:52me on on LinkedIn. Uh, you can reach out
- 21:54to me. Uh, it's Alana
- 21:58[Music]
- 22:00stillmagazine.xyz. Feel free to reach
- 22:02out. I'd love to continue the
- 22:03conversation with anybody who wants to
- 22:04chat about these things. I think it's
- 22:06really fascinating. And yes, I also run
- 22:09a farm. So, if you're interested in
- 22:10farming, how can I talk about that, too?
- 22:13I I've I want to do some podcast just on
- 22:17the other interesting things that people
- 22:18are doing with their lives, but we I
- 22:20don't have space for that right now. But
- 22:21good luck with the farm and the farmers
- 22:24market and uh have a good rest of your
- 22:26day. Thank you. Great chatting with you.
- 22:29[Music]