Tim Massa, Chief Officer at Kroger: Bloom Where You're Planted
Tim Massa is Chief Associate Experience Officer at Kroger, one of the largest employers in America with 400,000 associates across 3,000 stores. He got there after 21 years at Procter & Gamble, 18 different roles, and then 16 years at Kroger.
In this conversation with Mogul CEO Tiffany Pham, Tim walks through the path to the Chief Officer seat: the mentor who planned her own succession four years out, the day he found out he'd be next, the first week on a company plane to Houston, and the March morning in 2020 when the company sent hundreds of thousands of people home without a playbook.
He…
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