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Latest / The AI Adoption Podcast

Agentic AI and the Future of Organisations

In this episode, Zahra Bahrololoumi CBE, CEO of Salesforce UK & Ireland, explores agentic AI, a new generation of artificial intelligence that processes, decides, acts and responds autonomously across business functions.

In this thought-provoking episode, you’ll hear:

What sets agentic AI apart from predictive and generative AI

Real use cases from Agentforce, Salesforce’s AI (e.g., Heathrow Airport, Capita)

How AI is driving productivity, reducing operational costs, and transforming service models

Ethical and governance challenges around autonomous AI

The human-AI partnership and the urgent…

The skinny

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