How I Stopped Ignoring Management and Started Empowering My Team — Emily Isbell
Emily Isbell, founder of 24/7 Solutions, joins host David Knack to discuss her career-defining mistake: assuming that strong leadership could compensate for weak management. After nearly ending her home care career due to burnout, Emily realized that passion and vision alone cannot sustain a growing agency. She opens up about learning to build systems, establish KPIs, and empower team members to become "miniature entrepreneurs." The conversation explores the critical difference between leadership (soft skills, vision) and management (structure, accountability, systems). Emily shares her…
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