Ep. 34 - Navigating Travel Payments, Data, and the Merchant of Record Approach with Trust My Group & Repayd CEO Will Plummer
In this episode, hosts Grant Evans and Justin Hanna are joined by Will Plummer, CEO of Trust My Group & Repayd, to unpack the realities of travel payments, risk, and the Merchant of Record (MOR) model.Will shares the philosophy behind his business — why choosing the MOR route over the PayFac model changes the dynamic between merchants, acquirers, and brokers, and how it reframes travel from “high-risk” to high-opportunity when managed correctly.The conversation dives into why travel has historically been labelled risky — long settlement cycles, cancellations, chargebacks — and how a…
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