351- How to create raving end users that champion your IT department

You've Been Heard · Mar 27, 2025 · 33m · transcript

Create raving end users that champion your IT department Dennis Zoesch, Director of IT Value Delivery at Wausau Supply Company. IT isn’t just about keeping systems running… It’s about driving measurable business impact. When IT is done right, it becomes the backbone of transformation. Here’s the reality: ✴ Security isn’t just tools… it’s the people. MDR solutions with network + endpoint sensors are key, but you need passionate specialists to interpret the data. ✴ AI’s biggest risk? Believing fake is real. Deepfakes are convincing fast, even savvy users get fooled. The stakes are higher than…