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Episode 103: Being a Good Boss

In this episode, Joyce shares a white paper, “Principles of Management” that she authored some thirty years ago. How have the things a good boss does stood the test of time?

Here’s a teaser on some principles we discussed:

• Never embarrass or humiliate anyone. Apologize if you do.

• When an associate is not living up to expectations, first look at what you are not doing.

• When you hit a trouble spot, pause, and get guidance.

• Recognize that you will never get it all right all the time. Pick your most important challenge, and work on it.

So come on in. Grab a snack. Welcome.

The skinny

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