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Building All-in-One Customer Insight & Action Platform | Dave Rennyson
Hey CX Nation,
In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area.
SuccessKPI is an on-demand insight and action platform that removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service.
SuccessKPI is trusted by some of the world's largest government, BPO, financial, healthcare, and technology contact centers in the United States, Europe, and Latin America.
In this episode, Dave and Adrian chat through the Four CX Pillars: Team, Tools, Process &…
The skinny
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