Latest / The Sharon Francisco Show

Why People Do What They Do — Understanding DISC
Ever wondered why some clients want every detail and others just want the quick version? Or why some team members thrive under pressure while others quietly shut down? In this episode, we break down the DISC framework as a practical way to understand behaviour, communicate with more ease, and reduce friction in your bookkeeping business and life.
In this episode we cover:
The four DISC styles — Dominance, Influence, Steadiness, and Conscientiousness
How each style shows up in business, decision-making, and stress
Why many bookkeepers sit in S/C — steady, supportive, detail-focused — and how…
The skinny
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