80 - The Fortune is in the Follow Up: Why Most Leasing Teams Miss It
In this episode of Rooms with Ronald, host Ronald Harrington and guest Eden Chai discuss the evolving landscape of digital shopping in real estate. They explore key findings from a secret shopping study, emphasizing the importance of effective follow-up strategies, the role of AI in customer interactions, and the impact of market conditions on AI effectiveness. The conversation highlights the need for a balance between technology and human touch in property management, as well as the significance of speed to answer prospects' questions. The episode concludes with insights on the future of…
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