Latest / Scaling Up with Fexingo: How Small Businesses Become Mid-Market Companies
How a Plumber Scaled to 200 Million by Fixing Scheduling
In this episode, Lucas and Luna explore how a mid-sized plumbing company in Phoenix hit $200 million in annual revenue by overhauling its scheduling system—something boring on paper that unlocked explosive growth. They walk through the specific operational bottleneck: technicians were spending 40% of their day driving between jobs because dispatchers manually clustered calls by zip code. The fix was a routing algorithm that minimized drive time, not distance, using traffic data and job-duration estimates. The result: each technician went from 4.5 to 7.2 billable hours per day. Lucas explains…
The skinny
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