Your Employees Don't Understand Their Benefits—and That's Costing You Everything: Shannon Nelson on the Misalignment Most Companies Ignore

Beyond the Paycheck · Feb 9, 2026 · 30m · transcript

Flexibility Is the New Currency: Personalizing Benefits with Anthology’s Shannon Nelson

Summary

Benefits are costly and complex—so how do you ensure employees actually understand, value, and use them?

Shannon Nelson, Director of Global Benefits at Anthology (formerly Blackboard), shares how she designs programs that meet people where they are—balancing data, compliance, and real human needs.

With a career spanning retail, nonprofit, and tech, Shannon explains why one-size-fits-all programs fall short, how misalignment and knowledge gaps derail value, and what leaders can do to communicate…