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How a Coffee Table Book Turns Guests Into Raving Fans - Hans Pfister, Cayuga Collection
In this episode, Hans Pfister, the Co-Founder and President at Cayuga Collection, shares how his team makes sustainability visible, human, and worth caring about for guests. You will hear how The Cayuga Way book, local leadership, and back-of-house tours turn their work into stories guests can feel and remember.
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