Latest / What is Business Development? / Episode 67: BD Book...Top 3 Tactics from Dr. Villy Abraham's new book "LEVERS"
Transcript
- 0:03Speaker 1: Welcome to the Business Development podcast, brought to you by
- 0:06Speaker 1: the Global Business Development Association, delivering the strategies and tactics
- 0:11Speaker 1: to boost your career and corporate growth.
- 0:18Speaker 2: Hello BD Pros, and welcome to the podcast called What
- 0:24Speaker 2: Is Business Development? Brought to you by the Global Business
- 0:29Speaker 2: Development Association. And today, wouldn't you wish life could be
- 0:35Speaker 2: a little bit easier as a business developer? As an
- 0:38Speaker 2: entrepreneur building your business, scaling your operations and growing exponentially.
- 0:43Speaker 2: Wouldn't that be great if you could just find those
- 0:46Speaker 2: magic levers to pull and grow your business with a
- 0:50Speaker 2: lot less effort. Well, today we're going to talk about
- 0:54Speaker 2: that with doctor Villi Abraham. And doctor Abraham is a
- 0:59Speaker 2: fantastic guest who's been on this show before with us
- 1:04Speaker 2: and we talked about his previous book, but today we're
- 1:08Speaker 2: going to talk about his latest book. And doctor Abraham
- 1:13Speaker 2: is an expert in consumer psychology. He's a professor of
- 1:18Speaker 2: marketing with over twenty years of experience, specializing in helping
- 1:23Speaker 2: individuals and businesses unlock their full potential. He does that
- 1:29Speaker 2: through one on one mentoring, dynamic keynotes, webinars and seminars,
- 1:34Speaker 2: and he delivers actionable insights that drive measurable results, and folks,
- 1:41Speaker 2: I read his latest book called Levers Multiply your revenue
- 1:45Speaker 2: and scale with less effort, and just as his background suggests,
- 1:53Speaker 2: it is packed with measurable results and tactics that you
- 1:58Speaker 2: can use to achieve those measurable results. And these have
- 2:03Speaker 2: been tested and proven with existing clients over ten thousand
- 2:09Speaker 2: businesses over one thousand plus industries. You'll learn how to
- 2:13Speaker 2: escape the hustle trap and unlock scalable growth without more grind.
- 2:18Speaker 2: You'll online product pricing and position to trigger automatic profit lifts,
- 2:22Speaker 2: turn bottlenecks into multipliers instead of roadblocks. You'll apply growth
- 2:27Speaker 2: models used by the world's most profitable companies, install reinforcing
- 2:32Speaker 2: systems that compound even when you're not working, and you'll
- 2:37Speaker 2: be able to take action instantly with step by step
- 2:40Speaker 2: exercises at the end of every chapter. Now, folks, I
- 2:46Speaker 2: know that sounds like a lot. We're going to try
- 2:48Speaker 2: and cover that today in a very short period of
- 2:50Speaker 2: time with our guest who's back with us on the show,
- 2:54Speaker 2: Doctor Billy Abraham. Billy, Welcome to the show.
- 2:58Speaker 3: Thank you, Tony. It's great to be here.
- 3:01Speaker 2: Great to have you back.
- 3:02Speaker 4: Philly.
- 3:04Speaker 2: So I know we previously discussed on a prior podcast.
- 3:10Speaker 2: You know, your prior book that I really enjoyed, and folks,
- 3:14Speaker 2: you can go back to our previous podcast. And the
- 3:21Speaker 2: book that Villy previously wrote is called The Wonder Drug
- 3:25Speaker 2: of Business Growth from Stalled sales to self sustaining growth
- 3:33Speaker 2: powered by your clients. And so that's a fantastic book.
- 3:37Speaker 2: We'll have a link to that prior episode in the
- 3:40Speaker 2: show notes. But today we're going to talk about his
- 3:44Speaker 2: latest book called Levers Multiply Revenue and Scale with Less Effort. So, Billy,
- 3:50Speaker 2: what drove you to write this book, this second book
- 3:53Speaker 2: of yours.
- 3:55Speaker 3: Well, my co author is Jay Abraham, and most of
- 4:00Speaker 3: the material on which I based the book. We wrote
- 4:04Speaker 3: it together, is on Jay's experience working, as you mentioned,
- 4:09Speaker 3: with over ten thousand clients in one thousand industries, and
- 4:13Speaker 3: the experience that I have gathered over the last twenty years.
- 4:17Speaker 3: So we packed both of our experience and we decided
- 4:21Speaker 3: to give it a unique perspective. Because what we did
- 4:25Speaker 3: in this book is we took the industry experience that
- 4:30Speaker 3: Jay has and he has over fifty years of experience,
- 4:33Speaker 3: we combined it with the experience that I have, but
- 4:36Speaker 3: we looked at it through the lens of science, and
- 4:41Speaker 3: we gave scientific backing to practically each one of the
- 4:47Speaker 3: levers that we mentioned and will go in depth. You know,
- 4:49Speaker 3: there are tangible levers and intangible levers, and we just
- 4:53Speaker 3: felt that too many entrepreneurs, business founders, business owners, etc.
- 5:00Speaker 3: Are working harder rather than smarter, working in the business
- 5:08Speaker 3: rather than on the business. And we wanted to make
- 5:10Speaker 3: this transformation because we want people to use the technologies
- 5:15Speaker 3: that we have today. We have so many AI agents,
- 5:17Speaker 3: so many technologies that can do the mundane stuff, and
- 5:21Speaker 3: instead of you focusing on the day to day stuff
- 5:24Speaker 3: that technology can do, focus on the big picture, on
- 5:27Speaker 3: forming joint ventures, partnerships, and looking at strategies. The first
- 5:32Speaker 3: book that you mentioned, the one The Drug for Business Growth,
- 5:35Speaker 3: focuses on one particular lever referrals, but there are many many,
- 5:41Speaker 3: There are dozens of referrals.
- 5:42Speaker 4: So we wanted to.
- 5:45Speaker 3: Launch this book to provide a broader perspective on the
- 5:50Speaker 3: expansive tools at your disposal.
- 5:56Speaker 2: Yeah. I love that. And just like in your first book,
- 6:00Speaker 2: your emphasis on not only basing your tactics and your
- 6:06Speaker 2: recommendations on extensive client engagements, over ten thousand client engagements,
- 6:12Speaker 2: but also principles of science, and of course, your book
- 6:15Speaker 2: talks about the very basic principle the physics of a fulcrum,
- 6:20Speaker 2: a lever where you can pull on one end and
- 6:24Speaker 2: with relatively little effort you can move a massive object
- 6:29Speaker 2: on the other end. So let's dig into some of
- 6:32Speaker 2: the scientific principles in your book and talk about the
- 6:35Speaker 2: kind of the top three main takeaways from the book.
- 6:39Speaker 2: And again, folks, there's so much packed in here, Villy
- 6:42Speaker 2: and I could probably spend hours on this podcast going
- 6:46Speaker 2: into the details because I gave the book a five
- 6:48Speaker 2: star review when I read through it, because it's exactly
- 6:51Speaker 2: what business developers need, what entrepreneurs need. Each page, I
- 6:56Speaker 2: told Billy previously, I said, reading through this, I practically
- 6:59Speaker 2: highlighted it repage in the book, so it may as
- 7:03Speaker 2: well just be colored yellow. All the pages must be
- 7:06Speaker 2: are just covered yellow right now, So Billy, let's let's
- 7:09Speaker 2: jump into the number one key takeaway here.
- 7:13Speaker 4: All right.
- 7:13Speaker 3: So in the book, we focus on three major categories
- 7:17Speaker 3: of levers. So there's the revenue lever. I'll go in
- 7:20Speaker 3: depth into each one. The second one is called the
- 7:23Speaker 3: optimization lever, and many times it's overlooked and even neglected.
- 7:31Speaker 3: And the third one is called the multiplication lever. Now
- 7:35Speaker 3: it's important to understand that there are, uh there are
- 7:39Speaker 3: if we take if we zoom out for a second,
- 7:42Speaker 3: there are basically two types of levers. There are the
- 7:46Speaker 3: tangible levers and intangible levers. Okay, so tangible levers could be,
- 7:52Speaker 3: you know, anything you can see. So, for example, it
- 7:54Speaker 3: could be the way your product looks. It could be
- 7:58Speaker 3: the guarantee that you provide. It could be the book
- 8:02Speaker 3: description or the description of your product, right, anything that
- 8:06Speaker 3: could be seen and that is physical. And the intangible
- 8:10Speaker 3: ones are things like technologies. It could be relationships. It
- 8:15Speaker 3: could be anything that is not seen to the naked
- 8:19Speaker 3: eye but is nonetheless a significant lever. And one of
- 8:24Speaker 3: the major levers that is overlooked is relationships. Now, many
- 8:29Speaker 3: times we are we lean towards looking at our marketing
- 8:35Speaker 3: environment as one comprised of many many competitors and rivalries, right,
- 8:40Speaker 3: and we just look at this as if you know,
- 8:42Speaker 3: we're fighting each other and who's going to be number one?
- 8:45Speaker 4: But I think that the right way to look.
- 8:47Speaker 3: At your marketing environment is to see it as an
- 8:50Speaker 3: ecosystem and to see how you can complement each other
- 8:55Speaker 3: in order to be more successful in what you're doing. So,
- 8:58Speaker 3: I think one of the main one of the the
- 9:00Speaker 3: biggest challenges and something that I highly recommend our viewers
- 9:06Speaker 3: to think about is what company, what influencer, what endorser.
- 9:13Speaker 3: It could be an actor, could be a basketball player,
- 9:17Speaker 3: it could be anyone I can join forces with in
- 9:21Speaker 3: order to take advantage of the trust and credibility that
- 9:28Speaker 3: that person has with an audience. To create trust, it's
- 9:32Speaker 3: something that takes years and you can create it in
- 9:35Speaker 3: five minutes by joining forces with the right person. And
- 9:40Speaker 3: that could be the difference between incremental growth. You know,
- 9:45Speaker 3: grinding two percent five percent, exponential growth is thirty plus easily,
- 9:53Speaker 3: and it's and it's done by If you look at
- 9:56Speaker 3: three ways to grow your business, there are three basic
- 9:58Speaker 3: ways to grow your business. So one is generating more clients, right,
- 10:01Speaker 3: that's the most obvious one. The second one is increasing
- 10:05Speaker 3: the purchase frequency, and the third one is increasing the
- 10:09Speaker 3: value of each one of the purchases, right, the transaction value. Now,
- 10:14Speaker 3: if you just increase each one by ten percent, your
- 10:18Speaker 3: revenue does not increase by thirty percent. It increases by
- 10:22Speaker 3: thirty three percent. And it's very simple. Look, if you
- 10:26Speaker 3: have ten clients, generate one more, that's ten percent increase.
- 10:31Speaker 3: If they buy one hundred dollars an average, get them
- 10:33Speaker 3: to buy one hundred and ten. Okay, and instead of
- 10:36Speaker 3: generating ten clients a month, generate eleven clients. And that's
- 10:40Speaker 3: the easiest way to achieve exponential growth. But that's only
- 10:44Speaker 3: with ten percent. If you increase it to twenty percent,
- 10:48Speaker 3: the revenue increase will not be sixty percent, but it
- 10:52Speaker 3: will be seventy two point eight percent. And it's proven
- 10:57Speaker 3: mathematically and scientifically. If you increase it to fifty it's
- 11:01Speaker 3: around two hundred plus. So it's very simple to create
- 11:05Speaker 3: exponential growth. You just have to change your mindset and
- 11:09Speaker 3: think about things differently.
- 11:11Speaker 2: Sure, I love what you said in a couple of
- 11:13Speaker 2: things there, and I just want to unpack them if
- 11:15Speaker 2: I may. You know so, folks, Uh, the key one
- 11:18Speaker 2: key takeaway, and the number one key takeaway is the
- 11:20Speaker 2: revenue lever. And as doctor Abraham said, you have multiple
- 11:25Speaker 2: ways of doing that. Three fundamental ways of increasing revenue.
- 11:28Speaker 2: Increase the number of clients, increase the average amount that
- 11:32Speaker 2: they pay you for products and increase the frequency of
- 11:35Speaker 2: the products that they buy from you. And just with
- 11:39Speaker 2: basic math, you're showing the exponential capability of just pulling
- 11:45Speaker 2: on that lever alone, not the other three that we're
- 11:48Speaker 2: going to talk about, but just this one lever of
- 11:51Speaker 2: revenue alone. And I also liked what you said about
- 11:54Speaker 2: leveraging relationships and not looking at business development as a
- 12:00Speaker 2: zero sum game of you fighting everybody else that's your
- 12:05Speaker 2: competitor and having this scarcity mindset. It's actually to have
- 12:09Speaker 2: this abundance, you know, mindset that's founded in the fundamentals
- 12:15Speaker 2: of trust and shared trust. Yeah, you can take years
- 12:19Speaker 2: to build trust with a prospect or, you can leverage
- 12:24Speaker 2: the trust that's already been built by another potential partner
- 12:29Speaker 2: and in a very short period of time be able
- 12:32Speaker 2: to have that shared mutual trust convey onto you so
- 12:36Speaker 2: that they can become your client. So very powerful elements
- 12:40Speaker 2: here in the first key component here of revenue, which
- 12:45Speaker 2: so many people know this. Yeah, I need to increase revenue.
- 12:49Speaker 4: Great.
- 12:49Speaker 2: Here are the three fundamental fundamental ways to do it.
- 12:51Speaker 2: And by the way, these are the three fundamental ways
- 12:56Speaker 2: that we talk about on page one of the Business
- 12:59Speaker 2: development body of mine. That's how all of this starts,
- 13:02Speaker 2: and then it quickly goes into the trust building piece.
- 13:04Speaker 2: So I love how you started off with this key
- 13:07Speaker 2: piece and it just shows everybody this is the first
- 13:09Speaker 2: principle of business development. Now I'm really excited to get
- 13:13Speaker 2: into the second key area here where you're talking about optimization. Billy,
- 13:18Speaker 2: what are we talking about here? I mean, we hear
- 13:20Speaker 2: about it all the time, about optimizing various processes, whether
- 13:24Speaker 2: it's pipeline efficiency, pipeline bis velocity. What exactly are you
- 13:29Speaker 2: talking about when you say optimization.
- 13:32Speaker 3: Well, when we talk about optimizations, we're talking about adjustments
- 13:37Speaker 3: and tweaks that you can make to different aspects of
- 13:41Speaker 3: your business management. So, for example, if you look at marketing, right,
- 13:47Speaker 3: so if you just change the copy of your message,
- 13:51Speaker 3: you can change your results.
- 13:52Speaker 4: Right.
- 13:52Speaker 3: Sometimes it's just changing the title of your copy or
- 13:55Speaker 3: just changing one or two words.
- 13:57Speaker 4: It could be changing the picture.
- 13:59Speaker 3: If you look at Netflix, for example, they have thumbnails
- 14:03Speaker 3: and they change all the time. And the reason that
- 14:05Speaker 3: we see different thumbnails when we access Netflix at different
- 14:08Speaker 3: instances is because they're testing. They're optimizing. They're testing to
- 14:13Speaker 3: see what catches your eye. More so, it could be
- 14:17Speaker 3: the copy, it could be the price. Okay, sometimes a
- 14:20Speaker 3: lower price will bring in more clients, but sometimes counterintuitively,
- 14:25Speaker 3: it will be a higher price because your product will
- 14:28Speaker 3: be perceived as more you know, a high, higher quality price. Right.
- 14:33Speaker 3: So optimization is basically focusing on what we call a
- 14:40Speaker 3: B testing. And I can give you an example of
- 14:43Speaker 3: what I did with my most recent book that I've.
- 14:46Speaker 4: Co authored with Jay Okay.
- 14:48Speaker 3: And I think this would be a great case study
- 14:50Speaker 3: for people to learn with. So we launched a book, right,
- 14:54Speaker 3: and I wait a few days to see how what
- 14:57Speaker 3: happens with conversions because we had Amazon ads, all right,
- 15:01Speaker 3: So I see that the cover is good because I
- 15:04Speaker 3: got feedback, and I see that that's something that is
- 15:07Speaker 3: not in the way of conversions. But then I start
- 15:11Speaker 3: playing around with the subtitle. Okay, I see that the
- 15:14Speaker 3: subtitle is probably not doing.
- 15:15Speaker 4: A very good job, so I change it. And then
- 15:18Speaker 4: I see that.
- 15:19Speaker 3: I get more clicks and more and more people buying it.
- 15:22Speaker 3: But I'm not getting the results I expect because it's
- 15:25Speaker 3: a great book, like you said, right, So I go
- 15:29Speaker 3: The next thing I tried to optimize is the description.
- 15:32Speaker 3: I changed the description probably five or six times, and
- 15:37Speaker 3: every time checking whether I'm getting more click through rates
- 15:40Speaker 3: and more conversions.
- 15:42Speaker 4: Once I was okay.
- 15:43Speaker 3: And satisfied with the book description, I went to the
- 15:46Speaker 3: other thing. I wanted to optimize the A plus content,
- 15:50Speaker 3: so I played around with that. So I changed things around,
- 15:54Speaker 3: I mean the optimization process. We launched a book about
- 15:57Speaker 3: a month ago, and the whole month I was just optimizing.
- 16:01Speaker 4: Now, wait, that's not the end.
- 16:02Speaker 3: After I optimize the A plus content and the book
- 16:05Speaker 3: description and the.
- 16:06Speaker 4: Title and subtitle, et cetera.
- 16:08Speaker 3: I started optimizing the ad copy, all right, and seeing
- 16:14Speaker 3: which one brings in more clicks. So, you know, I
- 16:18Speaker 3: have colleagues who launch books and unfortunately they just you know,
- 16:23Speaker 3: they launched the book and they said it's great, so
- 16:26Speaker 3: probably you know people are going to buy. They're going
- 16:28Speaker 3: to be standing in line, right, And it doesn't work
- 16:30Speaker 3: that way. You have to always optimize. You have to
- 16:34Speaker 3: believe in your product. You have to believe in your service.
- 16:37Speaker 3: And if it's really good and you do the optimizations
- 16:40Speaker 3: with the prices. Sometimes it's even the packaging of the product.
- 16:44Speaker 3: In the case of the book, it's it's the cover.
- 16:46Speaker 3: Sometimes it's just the one thing that can make the
- 16:49Speaker 3: difference between no sales or low sales and exponential growth.
- 16:55Speaker 4: Yeah.
- 16:56Speaker 2: I love this optimization reference that you provide, and I
- 16:59Speaker 2: really like the exams that you're eating your own dog food,
- 17:02Speaker 2: as we say, you're implementing the optimization even on your
- 17:06Speaker 2: book title, the cover, the description. And business development is
- 17:12Speaker 2: a constantly evolving tactical game at the deck plate level,
- 17:19Speaker 2: because the environment's changing, the competitive environment's changing, your customers,
- 17:23Speaker 2: your prospects are changing, the environmentals are changing within the industry,
- 17:29Speaker 2: and so you have to constantly evolve. It's not a
- 17:31Speaker 2: set and forget if you really want to maximize the
- 17:35Speaker 2: revenue that you can from your business. And so having
- 17:39Speaker 2: this mindset almost kind of a gamesmanship mindset of okay,
- 17:44Speaker 2: well that worked a little poorly. Let me see what
- 17:48Speaker 2: i can do to tweak the next element of what
- 17:51Speaker 2: I'm presenting out to the community, whether it's in my content.
- 17:54Speaker 2: You know, you give a marketing example with your book
- 17:58Speaker 2: in advertising, but this conveys all the way into the
- 18:02Speaker 2: activation phase really, where your prospects are engaging with you,
- 18:07Speaker 2: They're engaging with your content, they're engaging with your emails,
- 18:10Speaker 2: they're engaging with you personally and you're constantly taking notes
- 18:14Speaker 2: as a business developer, there is there is never a
- 18:18Speaker 2: business development subject matter expert. Even if you achieved optimum expertise,
- 18:24Speaker 2: wait five minutes, you're no longer the expert. Okay. So
- 18:27Speaker 2: I always try to advocate being a subject matter explorer
- 18:32Speaker 2: because the game is constantly changing. And I like how
- 18:35Speaker 2: you say that, you know, optimization is that second very
- 18:38Speaker 2: powerful lever.
- 18:40Speaker 4: Okay.
- 18:41Speaker 2: So let's jump into the number three top takeaway, and
- 18:46Speaker 2: I just.
- 18:47Speaker 3: Want to emphasize that optimization is infinite.
- 18:51Speaker 4: Okay.
- 18:51Speaker 3: You never reach your full potential. You always need to optimize.
- 18:57Speaker 3: And it's whether it's the copy of your posts, it's
- 19:00Speaker 3: the pictures that you use with your posts. And I
- 19:03Speaker 3: recommend that our audience not to change all variables at once.
- 19:06Speaker 3: Don't change the warranty, the price. Always change one variable
- 19:10Speaker 3: and see how things work out.
- 19:12Speaker 4: Okay, all right.
- 19:13Speaker 3: The third one is called the multiplication lever, and the
- 19:16Speaker 3: multiple multiplication level talks about scaling. And when we talk
- 19:21Speaker 3: about scaling, it's a lot more difficult to scale alone
- 19:26Speaker 3: because you need a lot of resources. So let's say
- 19:28Speaker 3: I'm I'm an American company and I'm doing very well,
- 19:32Speaker 3: but i'd like to expand into the Japanese market, Chedes market,
- 19:35Speaker 3: European market, it's a lot more difficult. It's a lot difficult,
- 19:39Speaker 3: a lot more difficult to do it yourself. So the
- 19:42Speaker 3: leverage that you can use is the partnerships that you
- 19:45Speaker 3: form in the domestic market. So let's say I produce products,
- 19:50Speaker 3: physical products. I contact a well known distributor and by
- 19:55Speaker 3: leveraging his or her market, know how really connection in
- 20:00Speaker 3: the domestic market, I automatically gain access to hundreds or
- 20:06Speaker 3: millions of people because of that connection. So it all
- 20:09Speaker 3: goes back to relationships. If we talk about I mean
- 20:14Speaker 3: both the third level, the multiplication lever, and the revenue
- 20:17Speaker 3: lever are basically based on relationships. The revenue lever is
- 20:22Speaker 3: based on your relationships with your clients, and the multiplication
- 20:26Speaker 3: lever is based on your relationship with potential partners distributors, retailers, manufacturers,
- 20:32Speaker 3: et cetera.
- 20:33Speaker 2: So let's talk about this multiplication lever a little bit more.
- 20:39Speaker 2: You know, how should folks seek out the right kind
- 20:45Speaker 2: of partners for their business, because not all partners are
- 20:49Speaker 2: created equal. You know, some can be great and then
- 20:54Speaker 2: some partnerships just go nowhere. What's the trick.
- 21:00Speaker 3: Well, the trick is to first of all, form trust
- 21:04Speaker 3: and a relationship with your potential partner. So if I'm
- 21:07Speaker 3: an American company I would like to expand into the
- 21:10Speaker 3: European market, I would I have to identify let's say,
- 21:13Speaker 3: distributors or retailers, fly out, make connections, meet the person,
- 21:19Speaker 3: talk about the value that each one of the sides
- 21:22Speaker 3: is going to get, and it has to be a
- 21:24Speaker 3: win win. And I believe that if it's a win
- 21:27Speaker 3: win situation and the other party understands that he or
- 21:30Speaker 3: she can make a profit and there's no risk, you
- 21:32Speaker 3: can say, you know, you don't have to invest anything,
- 21:35Speaker 3: you just get a share of profits. It lowers the
- 21:40Speaker 3: potential risk. All right, It's a risk reversal strategy. That's
- 21:44Speaker 3: another strategy that we can also talk about in leverage.
- 21:48Speaker 3: And once that's done and you decrease the lower you
- 21:52Speaker 3: decrease the level of fear, concern, hesitation, and you provide
- 21:59Speaker 3: and you reciprocate in a way that sounds logical and
- 22:02Speaker 3: does not require too much effort on the other side.
- 22:06Speaker 3: I think that's your getway to a great relationship. But
- 22:10Speaker 3: of course, sometimes relationships fail, so you need to look
- 22:13Speaker 3: for you know, other options. You should always have other options.
- 22:16Speaker 3: But I think if you go about it in the
- 22:18Speaker 3: right way, you go out there. You know, you don't
- 22:20Speaker 3: just do things via zoom or a telephone call. But
- 22:23Speaker 3: you go, you meet the person, you spend a few
- 22:26Speaker 3: days together, and you make your choices correctly. You choose
- 22:29Speaker 3: the right person by meeting him or her in person.
- 22:33Speaker 3: That can increase the chances of success substantially.
- 22:37Speaker 2: Now you mentioned this risk of reversal concept. What could
- 22:40Speaker 2: you go into a little bit more detail about what
- 22:42Speaker 2: that means.
- 22:44Speaker 3: Yeah, well, if we go into consumerism, many clients are
- 22:51Speaker 3: risk averse, all right. It means that they say, well,
- 22:54Speaker 3: there's a new product on the market, but the price
- 22:56Speaker 3: is a bit high, there's no social proof, there are
- 22:59Speaker 3: no review there are a very low number of reviews,
- 23:04Speaker 3: and I'm hesitant about buying the product. And a risk
- 23:07Speaker 3: reversal strategy is when you provide a money back guarantee.
- 23:11Speaker 4: All right, you say, if you're not happy.
- 23:12Speaker 3: Return the product within thirty days, okay, no questions asked.
- 23:17Speaker 3: So that's a risk reversal strategy in the context of consumerism,
- 23:24Speaker 3: or B two C in the context of B to B.
- 23:27Speaker 3: It's the same you know, you're selling equipment that is
- 23:29Speaker 3: very expensive and people don't want to buy into it
- 23:32Speaker 3: because you're new in the market. The same thing you say,
- 23:35Speaker 3: you know, let me try it, don't pay me anything now,
- 23:38Speaker 3: if you're happy by the end of the month, we'll
- 23:41Speaker 3: talk about the money, okay.
- 23:43Speaker 2: And you know, I guess that conveys onto the partnerships too, right,
- 23:46Speaker 2: I mean, if you can you can create a risk
- 23:49Speaker 2: reversal environment with your partners where there really is no
- 23:54Speaker 2: risk to them as well. You know, if you're configuring
- 23:58Speaker 2: your pricing and your product delivery model based on a
- 24:01Speaker 2: risk reversal concept and you're conveying that onto your partners, well,
- 24:07Speaker 2: your partners don't see any risk as well, particularly to
- 24:09Speaker 2: their trust. The trust that they've created with their clients
- 24:14Speaker 2: will not be impacted. So I like how you introduced
- 24:17Speaker 2: everything about the concept of trust and trying to figure
- 24:21Speaker 2: out as you're trying, as you're pulling on the multiplication
- 24:24Speaker 2: levers is how can you leverage the trust of your
- 24:30Speaker 2: partners without creating risk for them to the trust that
- 24:35Speaker 2: they've created with their clients and their prospects. I think
- 24:40Speaker 2: that's really a key takeaway here is trying to wrap
- 24:42Speaker 2: trust and trust risk mitigation throughout those relationships. That's pretty powerful.
- 24:51Speaker 2: All right, let me summarize here real quickly the three
- 24:54Speaker 2: things that we talked about, and then if I miss
- 24:57Speaker 2: something else you'd like to add on about the book,
- 25:00Speaker 2: please do so, billy, But folks, here are the top
- 25:04Speaker 2: three takeaways. The first one is revenue pulling on that
- 25:07Speaker 2: revenue lever, and we all know about this as business developers,
- 25:13Speaker 2: as entrepreneurs, you have these three key components of increase
- 25:18Speaker 2: the number of your customers, increase the average amount they
- 25:22Speaker 2: pay for each of your products, or increase the number
- 25:26Speaker 2: of products that they buy from you. And that one
- 25:29Speaker 2: fundamental lever is obvious, perhaps too many, but it's subtle
- 25:34Speaker 2: in how you actually implement that lever and pull on it.
- 25:39Speaker 2: The second one is optimization, and optimization never stops. It's
- 25:43Speaker 2: a continual process improvement game. Constantly looking at what you
- 25:50Speaker 2: can do to optimize your pricing, optimizing your go to
- 25:54Speaker 2: market strategy, optimizing your products themselves, whether it's the quality,
- 26:00Speaker 2: whether it's what you say about your products, your content.
- 26:02Speaker 2: It's a constant improvement gain because the community is constantly changing.
- 26:09Speaker 2: And then finally it's the multiplication lever, pulling on that
- 26:14Speaker 2: multiplication lever by leveraging your partnerships with those who have
- 26:19Speaker 2: existing customers and extensive trust built with those customers, where
- 26:24Speaker 2: you can leverage that trust and go to market quickly
- 26:27Speaker 2: with your partners for success, especially when you have a
- 26:31Speaker 2: risk reversal tool that you can implement with your partners
- 26:36Speaker 2: where the risk is low, if not zero for your
- 26:41Speaker 2: customers and for your partners. Billy, what else did I
- 26:44Speaker 2: miss about the book that you would like to share
- 26:46Speaker 2: with folks?
- 26:48Speaker 4: Well, I think we.
- 26:49Speaker 3: Covered the most fundamental parts of the book because they're
- 26:53Speaker 3: sixteen chapter so we cannot possibly go into all of
- 26:57Speaker 3: them in the short time that we have. But my
- 26:59Speaker 3: message to our audiences and the BDS is, don't work harder,
- 27:08Speaker 3: work smarter, learn how to pull the right lever in
- 27:14Speaker 3: order to grow exponentially and not incrementally. And remember that
- 27:19Speaker 3: there are tangible levers and intangible levers, but most of
- 27:23Speaker 3: them are related on are based on trust and the
- 27:27Speaker 3: right relationships that you can create with your clients or
- 27:30Speaker 3: business partners.
- 27:33Speaker 2: Yeah, work smarter, not harder, and use those levers, the revenue,
- 27:39Speaker 2: the optimization, the multiplication levers, and those spell rom kind
- 27:48Speaker 2: of like read only memory, which is used to start
- 27:51Speaker 2: up any device that's a computer device, and you can
- 27:55Speaker 2: do that to not only start up your business, but
- 27:58Speaker 2: scale your business. And I'll give you one other big
- 28:00Speaker 2: lever that you can pull. Go to Amazon and pull
- 28:02Speaker 2: the lever that says levers. It's Villy's book. It's on
- 28:08Speaker 2: Amazon and you can find it there. I found it
- 28:13Speaker 2: and gave it five stars because it is jam packed
- 28:17Speaker 2: with tactics. Today we talked about the high level concepts,
- 28:21Speaker 2: but when you grab that book, I found it to
- 28:24Speaker 2: be extensive with the number of tactics that you can
- 28:28Speaker 2: implement and it goes into extensive detail. Billy, always a
- 28:33Speaker 2: pleasure to have you on the show. How can folks
- 28:36Speaker 2: follow your work, connect with you, and engage with you.
- 28:40Speaker 3: They can find me a LinkedIn doctor Villy, v I L.
- 28:45Speaker 3: Y Abraham A B R A H A M. I'm
- 28:48Speaker 3: also on Instagram, on Facebook. They could also follow me
- 28:52Speaker 3: on Amazon. Very soon, I'm going to have a third
- 28:55Speaker 3: book released, so if they follow me on Amazon, they'll
- 28:59Speaker 3: be able to get notification of that.
- 29:01Speaker 2: Oh wow, well, okay, that's breaking news, folks. I didn't
- 29:05Speaker 2: even know about that, so I can't wait to read
- 29:07Speaker 2: the third book that's coming out, and of course we
- 29:10Speaker 2: would love to have you again back on the podcast. Billy,
- 29:14Speaker 2: Thank you so much for joining us again and we
- 29:17Speaker 2: look forward to talking to you again sometime soon.
- 29:19Speaker 4: Thank you for having me Tony.
- 29:24Speaker 1: Thank you for listening to the Business Development Podcast. Join
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