Latest / Hospitality Daily Podcast
How We Stay Fresh, Relevant & Loved 40 Years After Opening Through Creative Programming and Partnerships - Tiffiany Holmes, Hawks Cay Resort
In this episode, we're joined by Tiffiany Holmes, resort director at Hawks Cay Resort in the Florida Keys, who shares their innovative strategies for keeping a long-standing resort fresh and appealing to today's travelers.
Listeners will learn about:
The Vacay Pup Program: Discover how Hawks Cay Resort transformed into a pet-friendly destination, going beyond just allowing pets to creating a comprehensive experience for four-legged guests, including a "pup planner" and pet-friendly amenities.
Staff Training and Guest Experience: Understand the importance of staff training in providing a…
The skinny
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