Balancing Digital Tools and Human Connection in Healthcare - Dr. Shoma Datta
Dr. Shoma Datta, Medical Director at Next Health, has built her career at the intersection of innovation and empathy; first as a gynecologic robotic surgeon and now as a leader scaling hybrid care models.
In this episode, Shoma explains why digital tools should extend, not replace, real patient relationships and how healthcare leaders can modernize operations without losing the human touch.
You will hear:
- How Next Health shifted its care model to focus more on in-person continuity
- Where AI, async tools, and diagnostics add value and where they fall short
- Why patient trust matters even…
The skinny
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