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Latest / From the Horse's Mouth: Intrepid Conversations with Phil Fersht

Phil pods with Nestlé's Chief Data & AI Officer Jessica Matheron: How we went from 10 days to 10 minutes

In this episode of From the Horse’s Mouth, HFS Research CEO and Chief Analyst Phil Fersht sits down with Jessica Matheron, Chief Data & AI Officer at Nestlé Europe. It’s a concrete, ground-truth conversation about what it actually takes to put AI agents into production inside one of the world’s largest consumer companies.

Jessica shares how she rebuilt Nestlé’s fragmented consumer data infrastructure into a unified platform serving tens of millions of consumers. The results speak for themselves: audience building that once took ten days now takes just ten minutes, with GDPR compliance built…

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