234- From Social Outcast to Director: How Ted Assur Moved Beyond Toxic IT to Lead with Empathy

You've Been Heard · Nov 21, 2023 · 58m

Ted Assur

With over 25 years of experience, Ted Assur has worn many hats across industries – from developer and DBA to manager and director. Early fascination with leveraging tech drew him to computers, but toxicity in IT culture led him to embrace customer service and empathy. He advocates moving from commodity specialist to indispensable generalist, shadowing business roles, and solving users’ problems, not just implementing solutions. Ted currently heads IT for a construction management firm.

From Social Outcast to Director: How Ted Assur Moved Beyond Toxic IT to Lead with Empathy

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