Latest / The High Ground / How to Actually Get B2B Clients From LinkedIn
Transcript
- 0:00Most people posting on LinkedIn are getting absolutely
- 0:02nothing out of it. You can post for a year straight
- 0:05and never have a single conversation that translates
- 0:08to revenue. LinkedIn isn't a lead machine that
- 0:10you just magically turn on. It's a room full
- 0:12of people that you want to work with and it only
- 0:15works if you use it correctly. If you use LinkedIn
- 0:17for your business and you're posting, connecting
- 0:19and commenting daily but none of that is actually
- 0:24translating into revenue, then this episode is
- 0:26for you. Over 90 % of people watching this podcast
- 0:29aren't actually subscribed and we release conversations
- 0:32like this every single week. So make sure you
- 0:34subscribe to the podcast down below. Hi guys,
- 0:37welcome back to the podcast. So how to actually
- 0:40get B2B clients from LinkedIn is what we're going
- 0:44to talk about today. Yeah, well, I think that
- 0:47obviously the first one is the fact that we need
- 0:50to say that, you know, if you're not on LinkedIn
- 0:52and you're B2B, are you even in business? I mean,
- 0:56LinkedIn is the platform for B2B businesses nowadays.
- 1:00The actual fact that, you know, normally when
- 1:03I receive any outreach from anybody, really.
- 1:09cold outreach that is normally i guess it gets
- 1:12filed away in the spam um unless they've already
- 1:15connected with me so it's really important to
- 1:18to make sure that you're on linkedin um and to
- 1:21be honest it's a massive driver of revenue for
- 1:24most bb businesses that know how to do it right
- 1:26yeah well when you look at i put up a ad for
- 1:31a senior copywriter and it was on linkedin um
- 1:35You know, we've had people reach out via email,
- 1:37but I feel like emails just get lost so easily.
- 1:39LinkedIn is definitely the way to go. Connect,
- 1:42have that relationship. Yeah. Now, that's the
- 1:46thing, is building the relationship first. I
- 1:49mean, surely, you know, we're supposed to, or
- 1:51in most cases, especially in B2B, you know, you
- 1:54generally buy from people that you know, like,
- 1:56and trust. You know, how can you possibly know,
- 1:59like, and trust somebody when they are sending
- 2:02you... cold outreach and expecting you to you
- 2:04know to sign up to a 100k a year contract you
- 2:08know it's just it's just not feasible and people
- 2:10just need to start start thinking a bit more
- 2:13logically and think about relationship building
- 2:15first before they start reaching out yeah and
- 2:18a lot of people treat their profiles as if they're
- 2:22writing for a job application or you know the
- 2:25headline is the job title, the about section
- 2:28is a career kind of history section in third
- 2:31person rather than speaking from experience.
- 2:36Yeah, well, I mean, historically, that's what
- 2:38LinkedIn was. LinkedIn was all about, you know,
- 2:40finding your next job and recruiters and things
- 2:44like that. But it's evolved over the years. And
- 2:47now, you know, people are using it as a platform
- 2:49for to build their own personal brands. And really,
- 2:52those are the people that stand out. Those are
- 2:55the people that get seen like us, I suppose.
- 2:57And those are the people that win the work because
- 3:00people are resonating with what they're speaking
- 3:03about, you know, especially if they're tired.
- 3:05getting the correct buyer personas and icps and
- 3:09that's how business is done nowadays you know
- 3:11yeah well they decide whether they that you can
- 3:15solve a problem for them you know if you have
- 3:18the solution then they're gonna contact you and
- 3:21they're gonna employ you you know yeah 100 100
- 3:24and i mean we've we've done it ourselves and
- 3:27that's actually people reaching out but connecting
- 3:29first so that we can understand exactly who they
- 3:32are and you know what those do their own values
- 3:34and things are yeah because we need to make sure
- 3:37and everybody anyone actually using linkedin
- 3:39to either recruit or even work with a client
- 3:42should always make you make sure there's some
- 3:44good fit there either side uh you're a good fit
- 3:47for them they're a good fit for you before you
- 3:49get into any contractual agreements you know
- 3:52second thing is posting things that nobody can
- 3:55agree with. So there is a commonality of, you
- 3:58know, consistency is key, you know, culture matters,
- 4:01don't argue type of situation on LinkedIn, I
- 4:06guess. But when you do that and you're posting
- 4:10the common things, it goes straight in one ear,
- 4:12straight out the other and people forget it.
- 4:15If you're posting controversial, you know, opinions
- 4:18and your honest opinions, people might not agree
- 4:21with it. But that's going to have that conversation,
- 4:25you know, and you can give your perspective on
- 4:27that. And it shows that you're human. You're
- 4:29not just using AI. Yeah, I mean, the whole point
- 4:32of this is, you know, you need to have a point
- 4:33of view. And so does your business, you know.
- 4:36There needs to be a goodie and a baddie in every
- 4:38relationship. And that's generally what people
- 4:41want if people want to pick sides. You know,
- 4:44am I on the side of the goodie or am I on the
- 4:46side of the baddie? Who is it I'm going to pick
- 4:48sides with, you know? I mean, our brand story
- 4:52is about, you know, wanting to do away with fragmentation
- 4:55and bringing cohesion to the end -to -end revenue
- 5:00system and building that commercial architecture,
- 5:04you know. And to be honest, 99 .99999 % of businesses
- 5:08have that fragmentation and a lot of them don't
- 5:11even really realise that there's a better solution
- 5:14out there. But, I mean, if you take, for instance,
- 5:16you know, I do not like WordPress at all. all
- 5:19whatsoever it was originally born out of the
- 5:22need for a blogging platform and to be honest
- 5:24that's what it still is and i'm surprised it
- 5:26still exists nowadays but that's what happens
- 5:28when things are free but you know that in itself
- 5:30if i started posting things about that you know
- 5:33people would probably disagree because the whole
- 5:35business is built on the wordpress platform you
- 5:38know uh etc etc so you need to have that you
- 5:41know that bit of controversy about you know what
- 5:45you believe in and what you value and things
- 5:47like that as well and that's what gets the the
- 5:49conversations going yeah the worst thing that
- 5:54you can ever do on linkedin and you hate it and
- 5:56i hate it is you send a connection request you
- 6:00get accepted and then you immediately pitch your
- 6:03services. There is nothing worse. Now, don't
- 6:06get me wrong. LinkedIn is a platform that you're
- 6:09supposed to connect with professionals and, you
- 6:11know, find business on pretty much. But you need
- 6:15to create that emotional connection. You need
- 6:18to have that understanding of one another and
- 6:21really create that friendship for us rather than
- 6:24just messaging saying, hey. website looks crap
- 6:28let me redo it yeah no way absolutely nothing
- 6:31no substance behind what they're actually talking
- 6:34about and you know this is a one -on -one in
- 6:37my massive petty haste and this is another reason
- 6:39i don't like cold outreach for that particular
- 6:42reason because there's no there's no relationship
- 6:44there and a lot of people that are sending these
- 6:47dms and cold outreach are making assumptions
- 6:49about your business because they don't they've
- 6:51never even met you they've never spoken to you
- 6:53i mean imagine meeting a prospective partner
- 6:55in the street and asking them to marry you right
- 6:57away doesn't happen in real life you know so
- 7:00why should it happen on linkedin yeah it shouldn't
- 7:02so if you're doing that stop doing it it's not
- 7:05bloody good well it trains people to ignore you
- 7:08right because if you're sending that pitch straight
- 7:11off the bat i tell you right now i am not not
- 7:15replying to that message if you are engaging
- 7:17in my comments and you know you're adding value
- 7:20and you know you're getting to know me and then
- 7:23you have that pitch, I'm probably more inclined
- 7:25to be like, all right, let's have a meeting and
- 7:27let's, you know, get to know each other, see
- 7:29if there's synergy. But if you pitch off straight
- 7:32off the bat, the chances of you getting ignored
- 7:34for every single message is probably 99 .9%.
- 7:38Yeah, 100%. And that is exactly the same with
- 7:42me. And that includes cold emails as well. I
- 7:45know that we work in BEB and cold outreach is
- 7:49a strategy that a lot of businesses take. I'm
- 7:53more a lover of inbound rather than outbound,
- 7:56just purely because it's much easier to actually
- 7:59build. At that particular time when you're doing
- 8:02inbound, you're actually building a market for
- 8:05yourself. You're building your brand, you're
- 8:07educating your prospects, and when the prospects
- 8:10realise that, they have that issue that you're
- 8:14talking about. you know that pain point and you've
- 8:16got that solution it makes the conversation so
- 8:19much easier and that's why people you know a
- 8:21lot of bb businesses need to be investing in
- 8:23their market and then they're advertising constantly
- 8:26if you're not advertised no one knows you're
- 8:28there yeah So what actually works on LinkedIn
- 8:31is that you need to make your profile pretty
- 8:34much a landing page. So three things that should
- 8:37do the heavy lifting is a headline that says
- 8:39who you help and what changes for the prospect.
- 8:42So what changes for your ideal customer? An about
- 8:46section written to your client rather than just
- 8:48about yourself. And proof, real outcomes and
- 8:52specifics, not just objectives. Yeah, 100%. I
- 8:55mean, people want to see, you know, what have
- 8:58you actually done? I mean, about the DMs I get
- 9:00and people, you know, they add some outrageous
- 9:02claims or even the opposite where, you know,
- 9:05when you're generating like... between 40 and
- 9:0880 leads a month for some of your clients. And
- 9:11someone comes on and says, well, we can get you
- 9:1315 leads this month. You know, you think, what
- 9:15are you actually doing then? You know, because
- 9:18we can do that ourselves. So it kind of works
- 9:21both ways. But proof and making sure your profile
- 9:24speaks to your ideal customer profile and your
- 9:27buyer personas and your prospects, who you've
- 9:30actually taken the time to build a relationship
- 9:32with is exactly what everybody needs to have
- 9:36on LinkedIn. and that includes your company page
- 9:39as well. And you need to be posting like you're
- 9:41talking to your clients. So the best content
- 9:44is always about the conversations you've had.
- 9:46Now, I had a conversation with Paul today about
- 9:49his fragmentation. He called a lot of his softwares
- 9:54and actually found out that he was going to save
- 9:5670 grand a year just by getting rid of subscriptions
- 10:00and softwares that he wasn't actually using to
- 10:02its full potential. To me, I was like... this
- 10:05is perfect this is exactly what we talk about
- 10:09this is what I preach to my clients you know
- 10:11yeah and I thought let me turn this into a LinkedIn
- 10:13post and explain why you need to be doing this
- 10:17and how much it's actually saving compared to
- 10:19if you were to invest that into a commercial
- 10:21infrastructure a brand and you know just building
- 10:25an empire the return would be tenfold Yeah, of
- 10:28course, but most businesses don't do that. I
- 10:30mean, it's like this old ad age where, you know,
- 10:34I need a website, so I'll go to a web designer.
- 10:37I need some ads, so I'll go to a marketing agency
- 10:39or an advertising agency. And a lot of the time,
- 10:42there's no strategy behind this. They just think
- 10:44that that's what they need because they're struggling
- 10:46to drive revenue, long -term revenue. And you'll
- 10:51find as well that a lot of these companies don't
- 10:53even have an ICP defined. They don't know who
- 10:56their customers are. They think everybody's a
- 10:58customer and all this kind of stuff. So, yeah.
- 11:02Yeah. But you want to be speaking, you know,
- 11:05as if you're talking to your clients. It sounds
- 11:08like you, not just AI. It's, you know, you're
- 11:13giving social proof there because it's been tested
- 11:15on a real person. There's a lot more connectivity
- 11:18with the reader and the writer. Yeah, well, the
- 11:23thing is, it needs to be conversations. Not just
- 11:26a case of broadcasting everything that's happening
- 11:29in your business. In a lot of cases, your prospects
- 11:32don't really care what's happening in your business.
- 11:34What they care about is how are you going to
- 11:36help me? Yeah. That's pretty much what it's all
- 11:39about. So when you're posting things... um you
- 11:42know apart from obviously resonating with your
- 11:44icp i mean obviously you would have a strategy
- 11:46around this right you would need to sit down
- 11:48and actually think about you know what are the
- 11:50pain points of my my clients or prospects and
- 11:54how am i going to reach them what's going to
- 11:56stop them scrolling yeah um on linkedin to get
- 11:59them to read what i'm actually writing um and
- 12:02this is the thing as well like when you're When
- 12:04you try to build your own personal brand, you
- 12:06need to be writing consistently. Now, when I
- 12:09started writing consistently, and I say when
- 12:12I started because I'm not doing it all the time
- 12:14because I'm so busy doing other things, but I
- 12:16need to get back into it. You know, I can see
- 12:20myself that there's more people connecting with
- 12:22me. There's more people resonating and discussing
- 12:25things and et cetera, et cetera. So it's definitely
- 12:28something you need to be doing is having those
- 12:30conversations, not just pumping. content out
- 12:34there that nobody resonates or engages with and
- 12:37if that is happening and you are you know you
- 12:39think to yourself i've put out like 30 pieces
- 12:42of content one a day for the past 30 days nobody's
- 12:45engaging that's the market telling you that your
- 12:48that your content's not actually working so you
- 12:51need to go back to the grindstone look at the
- 12:53strategy and re reiterate and go back to the
- 12:56plan and build something that matters And the
- 12:59biggest thing is when someone comments on your
- 13:01post, reply properly rather than just like an
- 13:05emoji. Actually create a conversation out of
- 13:08that. And then you can end up following that
- 13:11up on messages with them. Hey, I seen you commented
- 13:14on my post. Thanks so much for engaging. You
- 13:18know, did you find it valuable? You can start
- 13:21that personal conversation there and it doesn't
- 13:23need to end up in. them becoming a client straight
- 13:27off the bat you know you're just creating that
- 13:29relationship you're getting to know them they're
- 13:32getting to know you there's that trust building
- 13:34there That's right, 100%. And that's one of the
- 13:37good things about LinkedIn itself is it gives
- 13:40you a legitimate reason to start the conversation
- 13:42when you're posting things. And when you're posting
- 13:47your own stuff to your own prospects and your
- 13:50own community and your own timeline and professional
- 13:53network is going through the... Go through your
- 13:59timeline and actually converse. Comment on other
- 14:02people's, you know, get your point of view heard,
- 14:04get seen. And I think anybody that's working
- 14:07on LinkedIn will know that that's the best way
- 14:09to grow your own. So turning that attention into
- 14:12clients, how do you actually do it? You need
- 14:15to know exactly who you're talking to. You need
- 14:18to thrash out your ICP, that big content of,
- 14:22you know, symptoms of a vague audience, you know.
- 14:27business owners type of writing that you're doing
- 14:30it's just generic everyone sees it it's just
- 14:34they just skim over and go to the next one in
- 14:36one year and out the other you need to get specific
- 14:38about pain points about who you're talking to
- 14:42so it's written for them so that when they read
- 14:44it they're like holy crap I resonate with that
- 14:48that's me I'm in that position you know Yeah,
- 14:52100%. Absolutely. And this is another reason,
- 14:55you know, you need to make sure that you've not
- 14:56got a vague audience either. You know, I mean,
- 14:58I get DM'd and added pretty much every day and
- 15:01I do... I'm not selective with who I connect
- 15:04with. I connect with everybody because some of
- 15:06the stuff that might not resonate with them might
- 15:09resonate with someone else. And what I learned
- 15:12back in BNI days and other networking events
- 15:14was it's not the people in the room, it's their
- 15:16network that you could be reaching as well, you
- 15:19know, because they might not require your services,
- 15:22but they might know someone that does. Just be...
- 15:26Try and be a bit more targeted with who you're
- 15:28connecting with, because obviously that will
- 15:30have a big determination on who's actually engaging
- 15:34with your content as well. The next one is, I
- 15:38think this is probably the biggest one in this
- 15:39document, is give the answer away. So a lot of
- 15:44people fear telling people how to fix their problems
- 15:47and that nobody will pay you. But it actually
- 15:50works the other way around. When you tell people
- 15:53what you do and how you do it, they will take
- 15:56that advice. They'll maybe try to do it themselves.
- 16:01Don't get me wrong. They might try. They'll realise
- 16:03how much work it actually is and then they'll
- 16:05pay you to do it. I mean, I've got a prime example
- 16:07of this. I mean, when I first started in business,
- 16:09I was running a car detailing business in Edinburgh,
- 16:1312 staff. and at that time I was starting to
- 16:16learn how to program code which was PHP and HTML
- 16:22and CSS at the time and what I actually had what
- 16:25I found was when I was said I was I was developing
- 16:31Zenkart an e -commerce system way back in the
- 16:34day I mean this has gone back like 24 years and
- 16:37what happened is when I was learning I was implementing
- 16:40things I was coming up with you know I wonder
- 16:43what would happen if I got it to do this and
- 16:47I wrote code to do that and what happened is
- 16:49I got to the point where I was actually showing
- 16:52people on forums take this code copy the code
- 16:55drop it in here add it to this between the two
- 16:58lines on this particular page big massive um
- 17:01documentation on a post on how to do it with
- 17:06a downloadable zip file for them to do it themselves
- 17:09but what i found was people were still paying
- 17:12me to do it so what was happening is i was getting
- 17:15paid 50 50 pounds it was back in the uk to drag
- 17:20and drop the the modified files um into their
- 17:23own instance via ftp it took me literally five
- 17:27seconds and i was getting a review so i ended
- 17:30up with hundreds of reviews and a a hell of a
- 17:34lot of money and even though i was giving away
- 17:37the information on how to actually do things
- 17:39so uh normally when people are scared of telling
- 17:44people how to fix things themselves um you know
- 17:47i may actually show that they maybe lack confidence
- 17:49in their own abilities and things but what i
- 17:52would suggest you do is be confident you know
- 17:55understand that most people out there don't know
- 17:59what you already know in terms of what you what
- 18:02you do and how you do it and so show people tell
- 18:05people how you do it you know because people
- 18:07are busy doing their own thing plus you'll find
- 18:09that 99 .9 % of people are lazy so they'll not
- 18:13want to do it anyway and that's just the way
- 18:15life is and that's why services exist the next
- 18:18thing is make the next step obvious now a lot
- 18:21of people post consistently and they never say
- 18:25you know what to do if they want help they don't
- 18:28add a CTA at the end and I've seen a few posts
- 18:31on LinkedIn that's a bit controversial of you
- 18:34shouldn't add a CTA because it's you know old
- 18:37school not every post has to go to something
- 18:41and while I do agree not every post has to relate
- 18:43to something you still need to add that CTA you
- 18:46know if you're doing an educational post hey
- 18:49about websites hey if you want some help with
- 18:54this send me a message and i can help or hey
- 18:57if you want to learn how to do what i do here's
- 19:00my course you know people are gonna click through
- 19:03and the ones that don't probably aren't your
- 19:05clients so it doesn't matter Yeah, well, I think
- 19:08the point of that is to make it more conversational
- 19:11rather than an opportunity to try and sell. Because
- 19:14people hate being sold to, especially on LinkedIn.
- 19:17I mean, you don't go to LinkedIn to buy a course.
- 19:19But what you do do is you go there to engage
- 19:22with other like -minded people and people that
- 19:24you follow to learn from them. And if you've
- 19:26been following someone and you've connected with
- 19:29them and you're engaging with them and they say,
- 19:31look, I've got a course that can help you do
- 19:33X, Y and Z, the chances are they're going to
- 19:35take it anyway. So it's always good. to make
- 19:37sure you add that next step in there. That's
- 19:38why there's been a lot of people claiming to
- 19:41be, have made millions on LinkedIn because that's
- 19:44how they do it. You know, they build a following
- 19:45first and it's all about making sure that they're
- 19:48building that relationship first before they
- 19:50go in for the sale, if you like. But again, when
- 19:52you do go in for the sale, you make sure that
- 19:54it's more conversational and that it's being
- 19:57helpful. So what do you want to avoid on LinkedIn
- 20:00is automating your connection requests. Some
- 20:03of the tools promise numbers at a large scale.
- 20:07And if you're sending a generic message to heaps
- 20:10of people, you're just going to get marked as
- 20:13spam, which you don't want. It's a risk to your
- 20:15account. It's only, you know, Derek's a bit different
- 20:20to me. I only connect with people I really know
- 20:22or, you know, people I want in my network type
- 20:26of thing. Whereas Derek will, you know, connect
- 20:29with anyone. But, you know, I don't know. What
- 20:35do you think? Because I think there needs to
- 20:36be a bit of method to the madness when it comes
- 20:39to LinkedIn. Well, I don't think you should be
- 20:41opening your connection requests. I mean, I know
- 20:43there's a lot of browser -based systems out there
- 20:47that allow that to happen. To me, that's spamming
- 20:50people. You know, if you're actually going and
- 20:53physically going to connect with someone... in
- 20:56my personal opinion, there needs to be a reason.
- 20:58You know, if I'm reading a post on LinkedIn and
- 21:01I like what I've read, then I'll connect with
- 21:03them. I don't just blindly connect with people.
- 21:07When people come through and connect with me,
- 21:10I generally do still accept a request because
- 21:12I like what I do. They've maybe read something
- 21:15and that is the case in a lot of cases where
- 21:18they've read something in my post and, you know,
- 21:21they resonated with that. So that's why I connect
- 21:23with them. But yeah, I don't think it should
- 21:25be... in any connection requests. Sure, you can
- 21:29send, you know, I think you get about 200 or
- 21:32something in a month if you're a premium member
- 21:34or 100. And by all means, you know, find people
- 21:39in your prospective industry or your target industry
- 21:44and people that work in that industry and your
- 21:46target ICP and connect with them and try and
- 21:49help them. But don't do it, you know, in an automated
- 21:52way on a kind of... spring pre kind of strategy
- 21:57that's just not the way to do things yeah another
- 22:01thing you don't want to do is be chasing vanity
- 22:02metrics it's so easy to look at impressions and
- 22:06likes and feel like there's so much progress
- 22:08there but impressions and likes don't correlate
- 22:11to revenue you know 200 views reaching four of
- 22:15your exact fit buyers compared to 20 000 people
- 22:19who would never contact you is that 200 views
- 22:23is so much more powerful than the 20 000. that's
- 22:27right and one of the other things is actually
- 22:30when the when they're posting things is actually
- 22:33stopping before they actually see any return
- 22:36on the content that they're posting because they
- 22:39think it's not working. But, you know, we've
- 22:41been doing this for over two years now, you know,
- 22:43and sometimes you think, well, are there people
- 22:46actually seeing this? Are people resonating with
- 22:49this? And then one day you wake up and you've
- 22:52got a DM for somebody asking for a, you know,
- 22:55a meeting because they've read your post that
- 22:59you posted 10 months ago, you know. So you need
- 23:02to be in this for the long term, just like you
- 23:05are in business. It's about building that relationship.
- 23:08And you don't build that relationship over one
- 23:10or two posts. You need to be doing it over years
- 23:12of posting. And this isn't just about posting.
- 23:15This is about SEO. It's about building a personal
- 23:19brand. It's about a revenue system. It's about
- 23:22growing your business. Everything. You need to
- 23:24just continuously keep going, even if you're
- 23:26not instantly reaping rewards. well it's like
- 23:30going to the gym Chloe I mean when you go to
- 23:32the gym in January you've got every man and their
- 23:35dog signing up to the gym because you know they
- 23:37think they're going to get fit and huge and lose
- 23:39fat and all the rest of that to go for six weeks
- 23:42that I'll tell you at the beginning even if you
- 23:45take time off as a seasoned pro if you like and
- 23:49you go back it's hard to get back into it so
- 23:51you can imagine that in February 99 .9 % of those
- 23:57people signed up in January drop off and are
- 23:59stuck in an annual contract to pay because they
- 24:04give up far too early. And it's the people that
- 24:07give up far too early that lose out on what could
- 24:09have been. You need to take a long -term approach
- 24:12on anything that's worth doing. Well, most people
- 24:15fail at LinkedIn because they stop doing it before
- 24:18it starts working. Because they're not seeing
- 24:20that instant. Nobody's commenting on my posts.
- 24:23So I'm not going to post anymore. Just keep posting,
- 24:26you know. Be controversial, you know. Put your
- 24:29thoughts out there. Well, that's all we have
- 24:31for today. LinkedIn isn't a lead machine. It's
- 24:36the room that your buyers are already standing
- 24:37in. And, you know, being useful in it consistently.
- 24:41It's the whole strategy. If you're not sure where
- 24:43to start or you're posting sporadically and,
- 24:47you know. you're not able to turn that attention
- 24:50into clients, give us a call, give us a contact
- 24:53at aborderia .io forward slash contact. That's
- 24:58aborderia .io forward slash contact. And we can
- 25:01show you your gaps and we can do an audit of
- 25:04your business and show you why a revenue system
- 25:06is what you need. If you found this valuable,
- 25:10make sure you subscribe to the podcast because
- 25:12we release conversations like this every single
- 25:14week. Beautiful. Awesome. Thanks guys. Bye -bye.