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Staff Turnover in Multifamily: Rethinking the Onsite Experience
Join Kerry W. Kirby and Jimmy Lancaster, the masterminds behind the Multifamily Tech Gurus Podcast Series, as they take on one of the most persistent challenges in the industry: staff turnover at the property level—and why fixing it requires more than just hiring faster, it's a signal that the onsite experience itself needs to be rethought.
In this episode, Kerry and Jimmy explore the reality of today's onsite roles, where leasing professionals and community managers are expected to juggle marketing, lead response, tours, applications, resident communication, and administrative tasks—often…
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