Stop Saying “24/7”: Coaching Dr. Jaclyn Harris on the DPC Access Promise Patients Actually Believe

DPC Life: Direct Primary Care Podcast · Nov 11, 2025 · 35m · transcript

Who it’s for: Docs launching their DPC in the next 12 months who want a pitch that attracts the right patients and protects their time.

You’ll learn:

The biggest patient pain (access) and how to promise speed they believe, without burning out.

A simple, believable elevator pitch (same/next‑day visits + direct text with response windows).

How to counter “I already have insurance” without sounding defensive.

Boundaries that increase satisfaction and retention (access rules, not 24/7).

Guest:

Dr. Jaclyn Harris, Desert DPC (Peoria, AZ). Military IM → opened DPC → sharpening the pitch.

Get the…