EYL #264 From Gas Station to Nationwide Franchise Chain: Derrick Hayes on Big Dave's Cheesesteaks Expansion
Welcome to our deep dive into the world of restaurant entrepreneurship with Derrick Hayes of Big Dave's Cheesesteaks. In this insightful video, we explore how inflation impacts the restaurant industry and the secrets behind the success of Derrick's seven locations in Georgia.
Discover the pivotal role of back-end systems in scaling Big Dave's, and why a college degree isn't a prerequisite for success in this field. Learn about their unique approach to customer feedback through secret shoppers and how different growth rates shape business trajectories.
We'll also delve into the exciting story…
The skinny
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