Why procedure ain't standard Ft. Marie Mills
On this episode of Max Value, I sit down with Marie Mills, founder of Clear Solutions LLC and a business process documentation expert with over a decade of experience helping companies protect their most valuable (and most overlooked) asset: institutional knowledge.
We talk about why so much of what makes a business run lives only in the heads of a few key people and what happens when those people retire, quit, or just win the lottery. Marie shares real stories of costly, preventable crises, explains how solid SOPs directly increase business value by lowering risk for buyers, and breaks down…
The skinny
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