Latest / The Buyer & Seller Podcast with Fexingo: Business Brokers, Exits, and Private Sales Explained
How a Small IT Firm Hit 18x EBITDA by Recurring Revenue
In this episode, Lucas and Luna break down how a 12-person managed IT services provider in Greenville, South Carolina, sold for 18 times EBITDA — nearly double the industry average — by converting its client base from break-fix to 100 percent recurring contracts over eighteen months. They walk through the three specific changes the owner made: a tiered pricing model with hardware-as-a-service add-ons, a quarterly business review cadence that reduced churn to under 3 percent, and a documented runbook that let the buyer see exactly how each client was serviced. Lucas explains why buyers pay a…
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