Latest / Mastering CS: Candid Leader Insights
Ep 40 | Glenn Debattista
In this episode of the podcast, Irina Cismas, Head of Marketing at Custify, sits down with Glenn Debattista, COO at BetStarters. Glenn shares how his sportsbook trading background shaped his leadership style, how he scales B2B organizations, hires for attitude over ego, and builds trust-based teams that fuel growth.
What You’ll Learn:
☑️ How a trading & risk-management mindset translates to CS leadership
☑️ Building and scaling lean, high-performing B2B teams
☑️ Balancing customer partnership with realistic timelines (and saying “no”)
☑️ Common scale-up challenges and how to mitigate them
☑️…
The skinny
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