Latest / Hospitality Daily Podcast
Self-Driving Cars and Hospitality's 3 Lenses for Experience - Susie Arnett
In this episode, Susie Arnett, Director of Wellness Programming at Six Senses, shares what happened when a self-driving car company asked her to design a "moving sanctuary," and how the three pillars she landed on (productivity, social, and wellbeing) apply to any space where people spend time. You'll come away with a framework for thinking about hospitality across cars, schools, hospitals, and senior living, and a test you can use on your property tomorrow.
Read Susie's full take on this work in The Moving Sanctuary, and follow more of her writing at The Transformational Concierge.
Previous…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.