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Dan Heath | The Art of Upstream Thinking and Problem Solving

It’s no surprise that many of us can be overwhelmed with the day-to-day events of our lives, so how are we supposed to plan for so many unforeseen events like the COVID-19 pandemic, what is upstream thinking and why is it relevant today more than ever?

What to Listen For

What is the difference between upstream and downstream thinking and why can one lead you to a life of cyclical misery?

What is unique about the American healthcare system that has led to us only focusing downstream?

What is quiet competence and why does it make us less attentive to potential catastrophes?

How can we get…

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