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Vance Morris | Customer Retention, Disney-Inspired Customer Experience & Building Raving Fans for Life
Are you spending too much time chasing new customers instead of keeping the ones you already have?
In this episode of Entrepreneurial OOMPH!, Coach Debra Pearlman interviews Vance Morris, customer retention expert, business consultant, former Disney leader, and founder of Raving Fans 4 Life.
Vance explains why customer retention is one of the most overlooked profit strategies in business and shares the practical systems he uses to help business owners dramatically increase customer loyalty, referrals, and long-term profitability.
Together they discuss:
✔ Why retaining customers is…
The skinny
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