Latest / The Rainmaking Podcast

TRP 65: Future Proofing Your Business in a World of Uncertainty with David Avrin
In this episode of The Rainmaking Podcast, host Scott Love speaks with David Avrin—global keynote speaker, marketing expert, and author of The Customer Experience Advantage—about how professionals can future-proof their business in an unpredictable world. David explains that customer expectations have changed dramatically in recent years, with speed, access, and ease now considered standard. As clients increasingly compare service experiences across industries, firms that fail to adapt risk becoming irrelevant—even if their core service is strong.
David emphasizes the importance of…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.