Latest / Success Story with Scott Clary / Lessons - Building Reebok & LuLulemon | Bob Meers - Ex-CEO at Reebok & LuLulemon
Transcript
- 0:00in this lessons episode discover how to integrate sustainability into your business model effectively.
- 0:05Overcome resistance to change and build brands that command premium pricing. Learn strategies to
- 0:10influence consumer behavior, balance costs, and drive innovation while staying ahead of market trends.
- 0:15So you you see this and you see that there's an opportunity there and you write it's not it's it's a
- 0:31problem is opposed to just an opportunity it's something that most businesses should be focused on
- 0:36but ultimately not not all are not all are as focused on it as as as what you're doing like the
- 0:42business model that the the thesis of the business focuses on sustainability so there is the
- 0:47opportunity there so say say you're a business leader and what you're trying to do is you're you're
- 0:53trying to effectively tap into this movement but also make a part of your core business so it's not
- 0:59just a nice to have but it's actually integral in how you build out your processes and you build
- 1:04that your product and you communicate with your customer so for example for better for all you
- 1:08focus on sustainability as a as a as a key component of your business how do you do that effectively.
- 1:17Well I mean you first of all with sustainability you don't have to look very far you've got you've got
- 1:25the tip of the spear being the Gen Z population that is 88% of them according to McKenzie
- 1:35just think companies are blowing smoke in terms of they're trying to ease their way into sustainability
- 1:44or trying to use solutions that already exist that really are not sustainable you've got
- 1:5240% of that same population with making decisions on what companies they purchase and what companies
- 2:00they support based on that companies commitment to the climate commitment to the planet
- 2:07and commitment to sustainability that to me is a business opportunity and when you look at what
- 2:14companies are pushing they're pushing old solutions that there is no recycling you know let's be
- 2:22let's be candid there's 5% or less of recycled product goes into recycling and then the recycling
- 2:30process in terms of sorting is so labor intensive that even a smaller portion of that gets recycled
- 2:37people are tired of single use they really want reusable but not reusable forever they're looking
- 2:44for reusable today want to get rid of it but when they want to get rid of it they wanted to disappear
- 2:50in a reasonable amount of time and then they look what's this product made of am I depleting
- 2:57the planet's natural resources so you know from my standpoint in terms of whether you're talking
- 3:04to an entrepreneur why fight it consumer who is actually influenced the generation above them
- 3:11the generation below them and actually is leading it is making a demand that is not going to go away
- 3:18do you think get out of the way and make it happen do you think people fight it because they're
- 3:24concerned about it's complicated it's expensive like all the regular pushback like this is
- 3:30already difficult for me to figure out I'm just trying to build a basic business I don't have to
- 3:35add layers of complexity onto it just to play a devil's advocate what are the reasons why somebody
- 3:39wouldn't do this why availability I know we we check a look when we first started the business
- 3:49packaging yeah you know and packaging is is is is sitting right there but now you're the product now
- 3:57you're the item that you tear away to get at the product you bought and and now what do you do with
- 4:03it now the ideal thing is to have have the the product disappear in a reasonable amount of time
- 4:13but what what we chose to do with better form and we make a cup so we make a variety of cups
- 4:20because one it's universal they used all over the world number two the night they used
- 4:27normally in a celebratory way they're with a cup of coffee or a cold ring or a dull beverage
- 4:35and that in is big so there's a big opportunity I was thinking I was looking
- 4:41last week or or or recently it's just the red cup you know you they're producing 7.4
- 4:48billion a year units a year and they think to myself if if you can just take a percentage of
- 4:55that business you're going to have an impact on the planet let not take them away from it just
- 5:00have an impact so why would a company go against it I've run into this myself this this will be a
- 5:08rebar story so we had a enormous success bringing out a line of shoes designed for aerobics
- 5:17and we expanded around that those items with soft garment leather white product and they they were
- 5:25very very successful your success becomes your anchor because you're so busy filling the demand
- 5:33you're not innovating behind that demand and more importantly you're not coming with the car
- 5:39of the future and so consequently we peaked we started to go down and then we needed to come out
- 5:46with something that fit consumer demand so we came out with the pump and the consumer was saying
- 5:53loud and clear no differently than sustainability I want a product that gives me more support
- 6:00I want a product that gives me protection I want a product that gives me custom fit I go back to
- 6:07my days with the Porsche guy and I take a look at the pump shoe and I said does that shoe give you
- 6:12support protection and custom fit and is it unique enough looking that it doesn't look like
- 6:18everything on the market and that thing saved rebacks but so I look at companies why are they
- 6:25resisting it candidly it might be because they don't have time to look at something or it's
- 6:31not readily available in what they're doing or even worse than that that we're going to require them
- 6:38retooling and yeah you know I would say it's more expensive not to change than it is to change
- 6:45you know and that's not a euphemism I've been in the seat where you held on and turn the lights
- 6:53out on the industry and that that is not a fun thing to do that's expensive you know one thing
- 7:01that you've done very well across again all the companies is and you mentioned this briefly at
- 7:06the beginning you've never been a race to the bottom you focus on building a product that can
- 7:12command a price point in the market that allows you to create the best possible product and that gives
- 7:17you margin to allow you to conduct business in a different way so if for example a sustainability
- 7:25focus company say the product isn't as cheap I'm assuming that the the cogs on that product is
- 7:31slightly more than a non-sustainable product but you've built brands that support that business model
- 7:38effectively so that you can charge for a product that's a little bit more expensive to make or produce
- 7:43even and I don't even know I could be incorrect it could be totally the same and happy to have
- 7:47that conversation but the point I'm making is as somebody has done this repeatedly how do you
- 7:53build that brand that that allows for that price point in the market that allows for buyers to be
- 7:59okay spending a premium premium amount of money on whatever you're selling well I'm gonna I'm
- 8:06gonna have to answer out of both sides of my mouth all right go for I think the answer you're
- 8:10with I think to answer your your question and her short answer is who influences the buyer you know
- 8:21how do you how do you influence the influencer so that you get your your trend setter
- 8:29putting the product taking the product you get the early adopted taking the product you get the
- 8:34general population to get in the product and the pyramid builds and so you're always looking for
- 8:41do I influence through my yoga instructor do I influence through my coach do I influence
- 8:48through my school do I influence influence through my team but how do I influence somebody um
- 8:57the other one is coming out the other side of my mouth you can't price this product
- 9:03based on cost because you look at the tech industry they've taught us anything with the
- 9:10Amazon and you take a look at Tesla you've got a price it to where you get you get you can get the
- 9:18volume you can get the efficiency you can get the raw material cost down and you get the accesses
- 9:24to cross at some time in reasonable future but you're pricing the product at a slight premium not
- 9:31an obscene premium and and and you keep your operating expenses at variable expense rather than fixed
- 9:38so you get a you're going to look at what business am I in we've chosen to be in the design development
- 9:47and marketing business now what we look for do we have experts in source in material do we have
- 9:53experts in manufacturing who have experts in social media and marketing and in advertising and
- 10:01promotion that we can access so that our expenses are variable and we don't make them fixed into
- 10:09we actually have the top line revenue and margins to be able to support the company so I'm not true
- 10:15I would advise people don't bury a company in fixed expenses that are not your core business
- 10:21thanks for tuning in if you found this valuable don't forget to hit that subscribe button so
- 10:26you never miss an episode and if you want to dive deeper into this conversation check out the links
- 10:30in the description to watch the full episode see you in the next one