I Could've Told You This Email Was Coming
Business moments are predictable. Panic is optional. In this first episode of Business Fire Drills, attorney Tamsen Horton introduces the DRILL method — the five-step move that turns a business panic moment into a calm next decision — and walks through a live example: what to do the moment a chargeback hits.
Show Notes
Your business is going to have a fire. That's not the problem — the problem is not knowing what to do when it happens. In this first episode, attorney Tamsen Horton introduces Business Fire Drills: a calm, plain-English way to meet the predictable alarms every online business…
The skinny
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