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How AI Now Takes 80% of Our Front Desk Calls - Tony Roumph, Argonaut Hotel
In this episode, Tony Roumph, Managing Director of Argonaut Hotel in San Francisco, shares a practical look at how his team balances timeless hospitality with modern operational realities. This episode includes a case study on how AI and workflow automation reduced front desk call volume by 80 percent, freeing teams to focus on the people in front of them.
Technologies Tony mentions:
EHVA AI
Alice by Actabl
Also see:
"He Gave Me the Opportunity to Fail, and That Changed Everything" - Tony Roumph, Argonaut Hotel
Why Mentorship Beats Micromanagement in Hotels - Tony Roumph, Argonaut Hotel…
The skinny
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