Latest / The Real Estate Agent Playbook / Scale or Fail: Breaking Down the Realtor's Secrets to Massive Growth!
Transcript
- 0:00You know how in sports, sometimes you're throwing a curve ball.
- 0:02Well, I'm going to throw you a curve ball today and I'm going to tell you
- 0:05that the secret to scaling your real estate business is not getting more
- 0:08leads, not getting more conversations.
- 0:11Stay tuned.
- 0:12We'll dive in.
- 0:17What's up guys?
- 0:18Jeremy Kane, real estate agent playbook.
- 0:21I am so happy you are here today.
- 0:23Thank you for joining me today.
- 0:24We're going to dive into all things scaling your business,
- 0:28even in this tight market.
- 0:29But first, please like comment, subscribe.
- 0:32If you are interested in.
- 0:34Booking a call with me about anything at all in your real estate business.
- 0:38The Realtor Game Plan call link is below.
- 0:41I would love to sit down and make a game plan and help you win every
- 0:44single day at the game of real estate.
- 0:46So let's get into this one.
- 0:48This is something that absolutely drives me bananas.
- 0:51And we're talking about this market pulling back and,
- 0:56you know, all of this stuff.
- 0:57And the conversation is always about how can I get more.
- 1:02deals, right?
- 1:03How can I find that next client?
- 1:06And it becomes very transactional.
- 1:08The truth is, is that in a harder market, we do have to dial into caring.
- 1:13I get it, right?
- 1:14Survival is just a natural piece of our, of our environment, but we have to
- 1:21make money and we have to do all this.
- 1:22totally understand.
- 1:24However, if you are thinking about how you can get the next transaction instead of
- 1:30how you can create the next relationship, that is a shift that needs to be made.
- 1:37And here's why, right?
- 1:39That next transaction will lead to one transaction.
- 1:42It's a dead end road.
- 1:43Right.
- 1:44You're, you're so focused on the transaction.
- 1:46You're getting it done.
- 1:46You're here.
- 1:47You lose the chance for the relationship, right?
- 1:50Maybe you say, yeah, you know, you, this is a great place to buy and maybe it's
- 1:54not, or maybe, you know, you're just so focused on getting that transaction
- 1:59so that you can pay your bills.
- 2:01Totally understand.
- 2:02There are other options as far as that goes.
- 2:04And maybe we should talk about spending money habits over the last three
- 2:07years when it's been really good.
- 2:09However, if you're dialed in on that next transaction, that next client
- 2:13and not focusing on the relationships that you frame along the way, you're
- 2:17going to be way behind because every relationship in this business should turn
- 2:22into 10 new relationships, not 10 new transactions, but 10 new relationships.
- 2:27If you're scaling at a, you know, one.
- 2:31Relationship to 10, you will absolutely never have to worry about prospecting
- 2:37or, or doing anything again because you're serving those relationships.
- 2:41So it should be, how can I help this market?
- 2:43How can I help these people in this time?
- 2:47Either understand why it is a good time to buy or maybe prepare for
- 2:52when it is a good time to buy, right?
- 2:54Be a resource.
- 2:55What are we talking about?
- 2:57We're just saying, Oh, interest rates are high, but it's still an okay time to buy.
- 3:00Why?
- 3:01Why is it a good time to buy?
- 3:03Because.
- 3:03Use the word because.
- 3:05I was at a training yesterday.
- 3:06Because is such a powerful word.
- 3:08It is a great time to buy for you because you are paying rent.
- 3:12Here's what rent is doing.
- 3:13You're actually paying your landlord's mortgage down or you're just paying
- 3:17money into your landlord's bank account if they do not have a mortgage.
- 3:21Right?
- 3:21That is helping them get Further ahead and bridge the gap between
- 3:26you and them well, maybe that is time to buy or you know Hey, I'm not
- 3:32sure what my job's gonna do, right?
- 3:34I you know don't want to be locked into a mortgage because then it affects much
- 3:38more than you know My rent to my landlord or you know I'm staying with my parents
- 3:43for free right now or whatever that may be although maybe uncomfortable It may be the
- 3:47right thing for that person at the time.
- 3:49And you don't know that if you're so focused on getting to that transaction.
- 3:54Instead of building that relationship, understanding where the value will come.
- 3:58And trust me, it's pretty cool when, you know, down the road in 10 months,
- 4:02no matter what the market, they're like, Hey, Jeremy, we talked about it.
- 4:05I signed my lease.
- 4:06I did all the things we talked about.
- 4:07We've stayed in touch.
- 4:08Now it's time to buy a home, right?
- 4:10So you're just stacking future.
- 4:13You know, deals or transactions by building a relationship with people
- 4:18along the way and then those people will Immediately attract right?
- 4:22RAS system.
- 4:23We all know about that.
- 4:24They're gonna attract everything there what they're focusing on so they're
- 4:28gonna have conversations with other people who are Looking to buy or maybe
- 4:32do the same thing and all of a sudden by the time you've done a transaction
- 4:35with that client Maybe you've done two transactions for somebody that they
- 4:38referred to you Maybe they were a little further along, and so the relationship
- 4:43is really what we need to focus on, and we need to focus on it from a place of
- 4:48what we can give them, not what they can give us by way of purchasing a home.
- 4:54So, when we're really scaling it down, we need to make sure that we
- 4:59are doing everything we possibly can in order to scale up, right?
- 5:02It goes back to that first conversation, that first, you know, Aura you put out.
- 5:08, and, and once we do that, we're trading literally 10 bill for
- 5:12a hundred dollar bill, right?
- 5:14Building that relationship, understanding what we can do.
- 5:17And this is the way to scale.
- 5:19There's no scaling in one transaction at a time.
- 5:23Limping along one transaction at a time.
- 5:25Okay, close those two.
- 5:26Now I need to go find two more.
- 5:27No, I Took those people on a journey and they're gonna bring me two or three or
- 5:33five or ten more and then I need to go Build some more relationships, right?
- 5:37And if you continue to build relationships, you will eventually
- 5:41see the scaling effect in your real estate business Now the next thing
- 5:46we're gonna talk about is tech, right?
- 5:47I love talking about tech on this channel as you know This one we're going to
- 5:51talk a little bit differently, right?
- 5:53So your, your relationships, they need to be dumped into a CRM.
- 5:57They need to be managed, right?
- 5:59If you're building these relationships, especially if people are like,
- 6:01Hey, I just don't have the means.
- 6:03I cannot afford that higher interest rate.
- 6:06You know, obviously I know homes will be more whatever.
- 6:09We need to make sure that those things are noted in their journey as
- 6:12part of the CRM that we use so that you can constantly go back to that.
- 6:17Because if we're building 10, 15, 20, a hundred relationships
- 6:21a month, it's going to be hard to remember every single conversation.
- 6:25The CRM can be the house for that, right?
- 6:27Your phone rings, they pop up.
- 6:29You can pull them up on your CRM and see what, you know, where
- 6:31you left the conversation off.
- 6:33Cause the last thing you want to do is say the same thing and have the
- 6:35same conversation and waste that time.
- 6:37You must protect your time by keeping track of every single conversation
- 6:41and relationship you have.
- 6:43Myself, I'm very good at remembering, you know, especially when we get
- 6:47into it, kind of where we left off.
- 6:49However, I still use a CRM.
- 6:50So that tech is absolutely.
- 6:53Key to success, right?
- 6:54And I'm going to tell you right now, all the other tech stuff you can leave
- 6:59behind CRM, cell phone, computer.
- 7:02If you're struggling, if you're one of those something shiny things where
- 7:06you're trying to pull all this different technology and you're trying to You
- 7:09know, do all these home tours and you're trying to do all this video
- 7:12editing and all of that stuff, all of that stuff can be outsourced, right?
- 7:16And it's probably, if you outsource it, it's probably going to look way better.
- 7:19If a professional is helping you do it, then you trying to do the video
- 7:24editing and you doing, All the things.
- 7:26And so that kind of goes back to the brand conversation, which, you
- 7:29know, we had in a previous video.
- 7:31So let's kind of dive in here.
- 7:34CRMs definitely get that going.
- 7:37Now what happens right now, the market shifts and all of a sudden people
- 7:41are like, I need to find more leads.
- 7:42I need to build another pillar.
- 7:44I need to do this.
- 7:45That's all well and good.
- 7:46Make sure that you're doing it within your brand.
- 7:49Right.
- 7:50I will tell you right now.
- 7:52That, you know, there's so much stuff in the technological world that
- 7:58you can spend a shit ton of money on that's going to serve you zero.
- 8:02So make sure that it fits, right?
- 8:04Is it part of the CRM?
- 8:05Is it part of those relationships?
- 8:07Is it helping us get to where we're going to get to?
- 8:10Right?
- 8:10The next part of tech is we probably need to be on social media
- 8:14where the people are that we're building relationships with, right?
- 8:17Let them see and be reminded of your day to day, make sure they're doing
- 8:21all of those, you know, reminded of all of those things, not only through the
- 8:26relationship, but that connection really helps too and helps you stay top of mind.
- 8:30That's why social media is so powerful.
- 8:32Now with the CRM automations come and you know, it happens mistakes will be
- 8:37made here I promise but mistakes are better and actually conversation starters
- 8:42as For instance just this last week.
- 8:45I saw that one of my clients Wasn't labeled as a closed seller.
- 8:49She had closed a transaction in December of 2020, I think.
- 8:53so it was a ways back.
- 8:54Right.
- 8:54And I just saw it and I was like, Oh, I'll just label her a seller.
- 8:57Well, my automations, once someone gets labeled a seller, sends the
- 9:01congratulations, we closed email.
- 9:03Right.
- 9:04And obviously she wasn't set up for the email and her profile didn't have all the
- 9:08different things in there that filled in.
- 9:10So she sent me a funny notes.
- 9:12Good friend of mine.
- 9:13Wasn't a big deal.
- 9:13She's like, Oh, thank you so much.
- 9:15Right.
- 9:16And it was just because that automation, so mistakes will happen
- 9:19and understand that those automations once they're in, it's so much easier
- 9:24if you stay up on the game, right?
- 9:27If I would have had her dialed in at that time as a close client, she
- 9:32would have gotten that email and everything would have been okay.
- 9:34I think she did.
- 9:35But regardless, like if, you know, changing CRMs and things like that, be
- 9:39careful of your automations because if you're going back through and you're
- 9:42like, okay, this, you know, just updating it, there may be systems on the other
- 9:46side that are automatically sending off.
- 9:48So make sure we're turning those off, but mistakes will be made.
- 9:51Right.
- 9:51I had a conversation with her.
- 9:53She didn't like say, Hey, I want to buy another house or anything, but
- 9:56it was cool to connect with her and just say, yeah, sorry, updating CRM
- 10:00user error on the technological side.
- 10:02But that's something to really make sure, you know, because once it's
- 10:05automated, You can't be so, you know, flippant and just adding and subtracting
- 10:11when it feels good because if you're doing it right and you're having
- 10:15these campaigns go out specifically for specific parts of a life or a
- 10:20transaction, then you have to understand that that might throw a curveball.
- 10:25So.
- 10:26Full exposure.
- 10:27I totally did that and, it's, it turned out okay, but I wouldn't recommend,
- 10:32you know, getting behind on your CRM once you get into it, because once
- 10:36you start it, you should work in it.
- 10:38Tasks should be in there.
- 10:39It should be your lifeline every day.
- 10:41When you open up your computer, boom, what's in my CRM.
- 10:43Let's go.
- 10:44The next thing that's most important for scaling is taking care of yourself.
- 10:49You must have.
- 10:50A balance of personal and professional life.
- 10:53This starts with anything you want.
- 10:56I've been doing, calendar audits for some of my agents in my downline.
- 11:00Been life changing for some of them.
- 11:02Because I just recently had this epiphany where I was like,
- 11:05Okay, I can't do it all anymore.
- 11:07I'm running three or four businesses.
- 11:09I have to figure it out.
- 11:10So I, I switched over to the digital calendar, the Google calendar.
- 11:14And I started living by it.
- 11:17Right?
- 11:17And once you start living by it, then you, you're like, okay, great.
- 11:21And then I was living by my calendar.
- 11:24I didn't have my kids in my calendar.
- 11:25Right?
- 11:26I do everything I can for my family.
- 11:29All the things I do.
- 11:30This, this video for my family.
- 11:33Everything is for my family, but they didn't have any
- 11:36real estate in my calendar.
- 11:39Right.
- 11:39And so you have to put that in there and it has to be obviously Depending on
- 11:43where you're at in your business and how much money you need to make and what your
- 11:46financial setup is with your family Like totally understand but they need to have
- 11:51some time in there because that's why we're doing this Right, my good buddy and
- 11:56partner Louie Galt always says he didn't get in real estate to get divorced Right.
- 12:00Absolutely.
- 12:01Your family needs to take priority in your calendar, block off the time, right?
- 12:06Block off some time, not all the time.
- 12:09Right.
- 12:10So then it needs to be your business and you need to make
- 12:12sure that stuff's in there.
- 12:14So what we go through in that calendar audit is just like, okay,
- 12:17like what's most important to you?
- 12:19What are your standing meetings?
- 12:20And we can talk about that in a different video.
- 12:22In fact, next week, we're going to dive into it.
- 12:24Pretty intensely, but make sure that you have that balance.
- 12:28And if you live by your calendar and it's all business, then your
- 12:33whole life is going to be business.
- 12:34And then all of a sudden you're going to be a slave to your business.
- 12:37You're not going to be happy because you're not fulfilling your why and
- 12:40why you do this, you know, as far as supporting your family and spending time
- 12:44with your family and all the things.
- 12:47Remember all those realtors that get into real estate for flexible schedules, right?
- 12:51If we're not focusing on that, we're not dedicating and committing to the
- 12:55calendar, then we're going to struggle.
- 12:57So make sure you have that balance because you can get burnout like that in this
- 13:02industry and that's not what I want.
- 13:04So again, if you want to book a call about, you know, your calendar
- 13:08audit, realtor game plan call below.
- 13:10Be happy to dive into that, but that's all I got for you guys today.
- 13:13I hope this helps you understand that scaling your business isn't about leads.
- 13:18It's about getting you right, getting your business in line,
- 13:23setting it up for success, and this is such a great time to do that.
- 13:27As transactions are down, we might have a little more time, especially heading into
- 13:31the winter months, to really dial this in.
- 13:34Because if we dial it in and we get the systems and processes going, scaling,
- 13:38when, when the interest rates drop and when things change will absolutely be
- 13:43much easier because it's all system oriented, boom, plug them into the system.
- 13:46This is what we do.
- 13:47Everyone gets this, everyone gets this and we're good to go.
- 13:50So I hope that helps.
- 13:52I hope that helps you get organized.
- 13:54And I think that.
- 13:55You know, when we think about scaling, it's just about more and more and
- 13:57more and more in, but it's not about getting ourselves ready for
- 14:02more and more and more in, right?
- 14:04If we're ready to go and we have everything in place, then it'll
- 14:08automatically scale, right?
- 14:10One relationship equals ten relationships.
- 14:13Then we're set up, we're ready to go when the floodgates open.
- 14:17We're going to not only be benefiting from the market change, but we're
- 14:21also going to be benefiting from the relationships that we've built,
- 14:24managed and nurtured along the way.
- 14:27So please like comment, subscribe, share the show, and book a call with me.
- 14:31Let's do a calendar audit and let's get you where you need to be.
- 14:34Let's go.