Latest / The Real Estate Agent Playbook / Why Your Neighbors Keep Hiring Other Agents (And How to Stop It)
Transcript
- 0:00imagine this you're getting ready for another day
- 0:03going out to show houses
- 0:04super excited to take on the world
- 0:07and you back out of your driveway
- 0:08and there's a real estate sign in your neighbor's yard
- 0:11freshly planted for sale sign right there
- 0:13right in front of your face
- 0:14it hits you like a smack in the face
- 0:17this recently happened to me
- 0:19and the ultimate truth is it's my fault
- 0:22I'm gonna discuss
- 0:23all the things that I'm doing in my business
- 0:24to implement so this doesn't happen again
- 0:27and I want you to know
- 0:28because I don't want you to have that feeling
- 0:30and if you have had that feeling
- 0:32let's never have it again let's go
- 0:38what's up guys
- 0:39Jeremy Kane with the real estate agent playbook
- 0:41super excited to dive into this one
- 0:43because oddly enough I actually asked my dad
- 0:4720 some years ago when he was an agent
- 0:48doesn't it just drive you nuts
- 0:50when you see another agent sign in your yard
- 0:52well this happened to me most recently
- 0:54with a neighbor directly across the street
- 0:57and it was no hard feelings
- 0:58it wasn't anything but ultimately
- 1:00I just didn't
- 1:01provide them enough value for them to reach out to me
- 1:04when they were looking the list
- 1:06not that I wasn't trying
- 1:08not that I didn't have the garage sales
- 1:09and the block parties and all the things
- 1:11but I wasn't as intentional as I should be
- 1:14so the reality is is that there is growing inventory
- 1:19right and so
- 1:20this could happen more
- 1:21because there's more homes going on the market
- 1:23than we've had over the last 10 to 15 years
- 1:25in our market and if we step back and think about this
- 1:30we have to understand that
- 1:31we have to really understand that hyper local market
- 1:34we have to be able to talk about these things
- 1:36and we have to be able to ask direct questions
- 1:39because this neighbor had talked to me
- 1:40asked me questions about real estate before
- 1:42I provided the answer was being the cool neighbor
- 1:45not super nosy not super dialed in
- 1:48and the honest truth is on my list
- 1:50they weren't the first people that I thought
- 1:51would be moving off of this
- 1:53this street doesn't mean that I'm putting any more in
- 1:56you know interest or investment into these other people
- 2:01but ultimately it came down to a situation where
- 2:05they were kind of on a roll
- 2:07they were doing the things
- 2:08they're planning the future
- 2:09plan their life
- 2:09their sister had an agent referred them over and Bam
- 2:13there you go that signs in my yard
- 2:14they made a quick decision
- 2:16they're moving to Arizona
- 2:17they're you know
- 2:17gonna have a summer spot down in Fairplay
- 2:20and here we are right
- 2:22and so as we kind of step back and think about this
- 2:25ultimately it was my fault for
- 2:27first of all assuming that
- 2:29they wouldn't be the first to put the sign
- 2:31in the yard and not focusing as much attention on them
- 2:34but also that it happens quickly
- 2:38and if it happened so quickly
- 2:40and to not be top of mind
- 2:42even though I was top of mind when they sent the text
- 2:45you know
- 2:45Sunday evening after our community garage sale
- 2:48after they've thrown some stuff in my garage garbage
- 2:51right and the big dumpster that I provided um
- 2:55it it ultimately wasn't me that was top of mind
- 2:59when this plan came to fruition
- 3:01and granted the sister was there and so on
- 3:04but had I been top of mind
- 3:06it would have been an easy oh no
- 3:07our neighbor's a great real estate agent
- 3:09he's provided us a ton of stuff so we're gonna
- 3:11you know go ahead and list with him
- 3:12let's give him a call right
- 3:14so that's where I was not
- 3:16that's where I was not present that's
- 3:18that's where I was not present top of mind for them
- 3:21and so
- 3:22you have to understand that there are ways to do this
- 3:25and we could always you know
- 3:28pour as much as we want into
- 3:30we're never gonna get 100% of them right
- 3:32but I'll be happy with 80
- 3:3490% market share for sure
- 3:36and so as we progress through this kind of mindset
- 3:40and the shift certainly frustrated yes
- 3:43did I make a big scene about it
- 3:45no um
- 3:47did I you know complain to my wife about it
- 3:49for sure did I make
- 3:50jokes with the other neighbors after they left
- 3:52about them not listening with me
- 3:54yes uh
- 3:55in a way to you know
- 3:56leverage this event a bit
- 3:58cause they were all surprised as well
- 4:00and so as we kind of move through here
- 4:03we wanna talk about the opportunity that you have to
- 4:07become that local expert to really farm an area
- 4:10and we're gonna talk all about a whole farming strategy
- 4:13in a neighborhood hub in a second
- 4:15but then again in another video
- 4:17so next the next video posted
- 4:19will absolutely
- 4:20dive deep into creating a neighborhood hub
- 4:23but for now if you can just have that ability to
- 4:26put some content out first of all
- 4:28if you live there
- 4:29it's super easy to get the content right
- 4:32every single night you're going on a walk
- 4:34you're doing this stuff
- 4:34you're eating at the restaurants
- 4:35you're getting your haircut
- 4:37you're doing all the things in the local
- 4:39hyper local community so
- 4:40you just need to leverage this little cell phone thing
- 4:43and take some video and some content
- 4:45but ultimately
- 4:46if you do these really high level neighborhood focuses
- 4:50and things like that you can utilize
- 4:52and reutilize this marketing and branding
- 4:55to position yourself as a neighborhood expert
- 4:57because I I don't know about you
- 4:59but I've been you know
- 5:00up against the neighborhood expert pretty often
- 5:03and typically I can handle that objection by saying
- 5:05you know we we have the typical you know
- 5:08we all have access to MLS
- 5:09we have the same data
- 5:10here's what I do to market your property differently
- 5:12and I usually come out on top there
- 5:14in the event that I didn't
- 5:16wouldn't it be cool to have that in your neighborhood
- 5:19that synergy of this is the go to guy
- 5:21he lives here he knows it
- 5:22he knows everything about it
- 5:24he has some fires that want to move in
- 5:26he has all the things and so
- 5:28if you are able to really take this to the next level
- 5:31and you're getting that content of the restaurants
- 5:33and the lifestyle and all the things
- 5:35you can use it for multiple listings
- 5:37you can use it for multiple
- 5:39other lead generation pieces
- 5:41but it's also right next to you right there
- 5:44but you have to do it right
- 5:45you have to highlight the new parks
- 5:47you have to highlight the new breweries
- 5:48you have to do these things that you know
- 5:51ultimately are bringing the you know
- 5:54Avatar that's moving into this community
- 5:56into the community
- 5:58and so if we kind of push forward and we're
- 6:00we're looking at this
- 6:01it's it's about offense going on go on offense
- 6:05start with general marketing right
- 6:07it's okay to put out general marketing
- 6:09for this neighborhood you know
- 6:11these are the amenities this is what we offer
- 6:13these are the restaurants
- 6:14this is the lifestyle
- 6:15you can go ahead and put that out there
- 6:18and then you can always keep that in your piggy bank
- 6:21as long as you know
- 6:21new businesses and things aren't open or there's a new
- 6:24better restaurant or whatever
- 6:25but you can use those things multiple times
- 6:28and you can use them in B roll and your
- 6:31videography for the listing
- 6:33you can do a lot of different things
- 6:35with that piece of content
- 6:37but it has to start from the front end
- 6:38it has to be that right so
- 6:41instead of just being the neighborhood guy that
- 6:43sends mailers and throws a party here and there
- 6:45you need to be the neighborhood guy
- 6:47that highlights why it's so amazing to live here for
- 6:49you know X
- 6:50y Z and and then ultimately you will see that shift
- 6:56right you will have that position
- 6:58and the the honest truth is
- 7:01this neighborhood hub concept comes from a lot of this
- 7:04you know hyper local farming and all the farming
- 7:06the traditional farming stuff
- 7:08the door knocking the open houses
- 7:10the mailers everything the calls
- 7:12whatever it is that you're doing
- 7:13to farm a specific community
- 7:16if we can create some sort of social platform right
- 7:21whether you know it's
- 7:22it's a Facebook group
- 7:23or maybe it's an AI chatbot that helps
- 7:26you know find the best restaurants or whatever
- 7:28life's living in Lakehurst West or whatever it is
- 7:31if you can kind of grow that up
- 7:33and build something that's cool
- 7:35that people kind of pour into
- 7:38especially if it's AI
- 7:39cause you can put your information
- 7:40in the back end and always have
- 7:42you know your
- 7:43your information readily available or a Facebook group
- 7:47you know those are absolute people love them um
- 7:50people get a little crazy on them sometimes
- 7:52but if you're an administrator of a
- 7:53of a hub where you can put out this content
- 7:57you can troll the content
- 7:58you can you know
- 8:00that's a great way to communicate
- 8:02if you are having a community garage sale
- 8:03or a block party or
- 8:05you know someone loses their cats or anything
- 8:07if it can be a resource for the people
- 8:10and everybody's on it and it's engaged
- 8:13and you're doing the work
- 8:14and you're putting some of the content up
- 8:15that's highlighting some of the areas in the area
- 8:18there is an absolute
- 8:20amazing opportunity to truly push that neighborhood
- 8:24you know market share to 75 80
- 8:2690 hundred percent even if
- 8:29if you're doing the right things
- 8:31and so having that peace
- 8:32and we're gonna do an entire video next on
- 8:36building that out and some other ideas and some more
- 8:38go a little bit more in depth
- 8:40but if you have that
- 8:42and you can start to dump content in there
- 8:44and you can start to have it be an ultimate resource
- 8:47for everybody maybe they're not even
- 8:49you know talking at the bar that one day and saying hey
- 8:52like this is a crazy idea what do you think sister
- 8:55right and maybe they're on there looking at what it's
- 8:58gonna look like to exit this community and
- 9:01you know where they're gonna go and you never know
- 9:03but as long as you have a place
- 9:06where it's easily communicated email
- 9:09text I mean all of that stuff's a little bit direct um
- 9:13ultimately for some of those things
- 9:14and it's nice to kind of have
- 9:16you know the ability to hop on there
- 9:18see what's going on
- 9:19see if there's anything going on this weekend
- 9:21that kind of stuff
- 9:22versus having direct text that you have to respond to
- 9:25you have to RSVP to and you have to really
- 9:28you know have another you know mental focus for that uh
- 9:31so using social media is absolutely key
- 9:34um in growing this up
- 9:37so then if we really step back and we're like okay
- 9:40this is what we're gonna do right
- 9:42this is how we do it
- 9:43we have so much power in marketing those listings
- 9:46we have a ton of content we have a ton of information
- 9:51we know those you know we've seen
- 9:53we've obviously pay attention to what homes buy and
- 9:56are bought and sold in the area
- 9:58you know those price points
- 9:59you know how to price it and ultimately
- 10:01you can use this as an absolute
- 10:04game changer for your business
- 10:06and getting your sign in
- 10:08in the neighbor's yard versus someone else's
- 10:11and then from there it's all gravy
- 10:13you position yourself as the expert
- 10:15you perform over and over and over again
- 10:17from the neighbors it grows like wildfire
- 10:19even the people that are coming in and buying
- 10:22the property know that
- 10:24you know they're
- 10:25they know who the listing agent typically is
- 10:27if they did a good job
- 10:29and now the listing agent is now their neighbor
- 10:31and it's your job to rinse and repeat right
- 10:33it's your job to make turn them into your next
- 10:36you know clients not that you want them to move out
- 10:39but as a referral source or whatever it is
- 10:41to start building those bonds
- 10:43because ultimately they're your neighbor
- 10:44they're the yard you're gonna see
- 10:45driving out of your driveway every day
- 10:47and you want to have those connections
- 10:50to help grow your business
- 10:51and if you do the work on the front end
- 10:54you don't play defense
- 10:55you create some sort of neighborhood hub
- 10:58and then you're able to bring it home
- 11:00because you are the expert
- 11:01you know the days on market
- 11:02you know all of these things
- 11:04you will absolutely
- 11:06list more homes in your neighborhood
- 11:08then you won't and that's what we're going for
- 11:10so I hope this kind of gave some perspective
- 11:13you can't stop your neighbors from calling
- 11:15another agent
- 11:16but you certainly can make it really difficult
- 11:18or even make them regret it if they don't call you
- 11:22because your knowledge because your background
- 11:24because of how you've positioned yourself
- 11:26in that hyper local market
- 11:28so hope this helps like comment
- 11:30subscribe if you have any questions
- 11:32or you just want to talk about losing a listing
- 11:34we can trade war stories and go from there
- 11:37book a call below we'll talk to you next time