694. Connection Over Control: What SWAT Negotiation Teaches About Responsible Influence
What if the most powerful leadership lessons came from moments where every word truly mattered?
In this compelling episode of Daily Influence, Gregg-Brooke Koleno sits down with Scott Tillema — FBI-trained hostage negotiator, former SWAT crisis negotiator, and senior law enforcement leader — to explore how high-stakes communication principles translate directly into everyday leadership.
With more than two decades of experience navigating crisis situations, Scott has learned that influence begins with one critical step: managing yourself first. From controlling tone and delivery under pressure…
The skinny
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