The Theory Is Usually Wrong
When a team falls behind, the leader almost always has a theory about why.
I asked Brandon Raines how often that theory turns out to be wrong. He didn't hesitate: "It's wrong most of the time."
Brandon has spent nearly three decades walking into rooms with frustrated leaders and teams that have stopped talking to each other. In this conversation he describes a gap so wide he compared himself to a Martian — looking down on a planet, seeing something almost familiar, and realizing the people living in it saw a completely different reality. The leader thought he wasn't getting everything out of…
The skinny
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