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Why 79% of Housing Providers Have a Digital Weak Link
Why 79% of Housing Providers Have a Digital Weak Link
Your residents don't compare your website with other landlords. They compare it with their bank, Amazon and the last thing they used on their phone. That's the standard you're being judged against, whether or not it's the one you're measured on.
So we measured it. The Digital Performance Index scores over 550 housing associations and local authorities on the same five pillars: can residents find you, does the site work, do they complete the task, do others trust you, does your name mean anything to them.
The results are stark:
177 points…
The skinny
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