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Phone Tap: Big Rick's Auto Insurance · Brooke and Jeffrey: Phone Taps

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  Speaker 1: One eight hundred d ui Away now offering free remote
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  Speaker 1: consultations by phone or video conference for any criminal offense.
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  Speaker 1: Trust Brooke, Jeffrey and Jose's friends with a free remote
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  Speaker 1: consultation from Bradley Johnson Lawyers. Visit one eight hundred d
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  Speaker 1: Uyowa dot com or call away. All right, it's time
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  Speaker 1: for your phone tap. And one thing that I know
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  Speaker 1: about insurance is it's not fun to pay for oh no,
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  Speaker 1: because you don't get a whole lot of enjoyment out
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  Speaker 1: of that. Yeah, you have to get it about to
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  Speaker 1: pay off. Yeah, and then even then they don't want
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  Speaker 1: to give you any money. Right, It's terrible thing. Sorry,
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  Speaker 1: it is good to have when you're in a real pinch. Yeah,
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  Speaker 1: I mean, I know our on Jose Bolanos didn't have
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  Speaker 1: insurance for the first eight years that he worked. Year. Seriously,
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  Speaker 1: I cried when I could go to the dentist. So
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  Speaker 1: it's not because he wasn't eligible. It's because he couldn't
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  Speaker 1: figure out how to sign up. But he finally figured
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  Speaker 1: that out. Anyway, the guy that we call today just
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  Speaker 1: got into a fender bender, and I'm not sure he's
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  Speaker 1: going to be happy with how his insurance company is
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  Speaker 1: going to handle his You'll hear what happens in your
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  Speaker 1: brand new phone tapp right now. Hello. Hi, this is
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  Speaker 1: Pamela from insurance. I'm looking for Mark. Yeah, this is Mark. Hi.
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  Speaker 1: Mark got a note here saying that you're an a
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  Speaker 1: fender bender and you talk to someone at our office yesterday. Yeah,
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  Speaker 1: I appreciate you getting back to me. Yeah. Well, unfortunately,
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  Speaker 1: we took a look at your policy and it turns
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  Speaker 1: out your insurance with US was subjugated just last week,
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  Speaker 1: so we're not going to be able to process your claim.
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  Speaker 1: My policy was subjugated. What does that even? What does
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  Speaker 1: that even mean? I don't understand what you're telling you.
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  Speaker 1: It's a little confusing, but it happens all the time.
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  Speaker 1: The company sold your policy basically to another discount carrier.
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  Speaker 1: I mean that is the good news. I believe you
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  Speaker 1: are still covered. I chose I mean, I chose you
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  Speaker 1: guys as my carrier. Is that I mean? Is that
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  Speaker 1: even legal? I don't I don't get how this can happen. Yeah,
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  Speaker 1: I'm sorry. There's nothing we can do about it, but
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  Speaker 1: just sit tight and you should be getting a call soon.
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  Speaker 1: I mean, I'm not happy about this. We'll have a
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  Speaker 1: good day. Mark. Yeah, Hello, this is Rick from Big
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  Speaker 1: Rick's Insurance. I'm looking for a Mark. Yeah, this is Mark. Hi, Mark,
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  Speaker 1: I'm calling about your car. Real sorry about what happened. Lay, listen,
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  Speaker 1: tell me what's going on here. I mean they told
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  Speaker 1: me my policy has been subjugated. I've been with for
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  Speaker 1: years and now I mean, I'm sorry. I don't know
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  Speaker 1: anything about you or your insurance company. Okay, good deal here.
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  Speaker 1: We bought a handful of policies from them. It's our
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  Speaker 1: first time dipping our toe in the insurance agency pool.
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  Speaker 1: Real pumped about it, but it's all new to us.
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  Speaker 1: I mean, it's great that you're pumped about it, but
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  Speaker 1: I'm gonna tell you something I'm not. Well. Actually, we
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  Speaker 1: work a lot faster than them big fans of pants corporations.
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  Speaker 1: So let's say you and me just knock this claim out,
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  Speaker 1: all right, Just tell Big Rick what happened. I mean, listen,
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  Speaker 1: already told my original insurance company. It's pretty cut and dry.
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  Speaker 1: I would stop at a stoplight. This guy comes up
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  Speaker 1: behind me, rear ends me. I mean, he wasn't going
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  Speaker 1: that fast, but there is a considerable amount of damage. Okay, Well,
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  Speaker 1: I know we're new to this, but I gotta tell
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  Speaker 1: you Mark, at face value here it sounds like that's
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  Speaker 1: more your faults. What it's my fault? Well, just worked
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  Speaker 1: at a stoplight? Do you not understand that? Well, just
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  Speaker 1: by the picture you're painting, sounds like you went in reverse.
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  Speaker 1: What do you think Maybe you went in reverse? Mark
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  Speaker 1: knows you moron. I just told you I was stopped.
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  Speaker 1: I did not go in reverse. Well, Mark, I gotta
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  Speaker 1: be honest with you. I have been recording this phone
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  Speaker 1: call and at no point did you mention checking your
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  Speaker 1: side mirrors. Why in the world would I check my
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  Speaker 1: side mirrors? Well, at a stoplight? Okay, all right, Well,
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  Speaker 1: let's not get all huffitty puffy about this. We hear
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  Speaker 1: a big X, and by we I mean me. I'm
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  Speaker 1: kind of a one man show, and we're gonna take
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  Speaker 1: good care of you no matter what you're telling me.
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  Speaker 1: There's only one of you in the whole damn company.
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  Speaker 1: Well that's all we need, sir. I will say it
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  Speaker 1: is a one man show. And yes, this is our
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  Speaker 1: first ever claim at Big Rex Insurance what and we
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  Speaker 1: commit to learning how to do this job with you.
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  Speaker 1: I'm your first complaim lucky you, sir. Congratulations, welcome to
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  Speaker 1: Big Rex. I don't want to be with big insurance company, sir,
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  Speaker 1: my normal insurance company back now, Sir, I think by
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  Speaker 1: the end of this claim you will be very happy,
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  Speaker 1: even though I do think that Big Ric will not
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  Speaker 1: be covering any of this. What the you're a big
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  Speaker 1: ri I mean, give me a break, you're the whole
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  Speaker 1: company that is. I will say, we will be sending
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  Speaker 1: you some really cool merch that's short for merchandise. Well,
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  Speaker 1: you're not going to cover my claim, but you're gonna
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  Speaker 1: send me merchandise. Not just merchandise, sir. I mean we
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  Speaker 1: got T shirts, I got key chains, I got some
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  Speaker 1: beer coozies over here too, says Big Rick. All over it.
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  Speaker 1: Do you think I want a Big Rick choosie? Not
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  Speaker 1: just one, sir. According to my estimates here and from
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  Speaker 1: what you've told me, looks like you're entitled to four
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  Speaker 1: TA shirts, fourteen K chains and choosies. Boy, howdy, you
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  Speaker 1: sure took us for a ride. Now what you're about
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  Speaker 1: to be sued. What you're doing is absolutely illegal or
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  Speaker 1: it's a joke. I can't figure out what's going on here.
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  Speaker 1: Well that was a good guess because it is actually
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  Speaker 1: a joke. What this is, Jose from Brick and Jeffrey
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  Speaker 1: in the Morning. I'm doing a phone tap on you. Man,
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  Speaker 1: this is a frank Don't blame me, Blame your wife, Helen.
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  Speaker 1: She's the one who set you up. Man. Oh my gosh.
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  Speaker 1: I was like, who is this hillbilly big Rick to
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  Speaker 1: be set up with? Hey, how about I still send
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  Speaker 1: you a couple of key chains courtesy of Brooke and Jeffrey.
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  Speaker 1: Huh Yeah, listen, man, you can send me anything as
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  Speaker 1: long as it's not for Big Rick. All right, that's
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  Speaker 1: a deal. The week up every morning with food tabs
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  Speaker 1: weekday mornings on the twenties, Brooke and Jeffrey in the
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  Speaker 1: Morning