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Chief in Tech S1E60 - Andrea Hofmann : Beyond the Prompt – Architecting Agentic Workflows at the Speed of AI
AI transformation isn't about adding another chatbot to an existing process. It's about questioning whether that process should exist in its current form at all.
In this Chief in Tech Deep Dive session, Andrea Hofmann (Senior Director, Commercial Analytics & BI, DHL Express) explores the shift from automation and copilots toward truly agentic systems, where organizations redesign workflows around outcomes rather than simply optimizing legacy processes.
The session dives into zero-based process redesign, human-AI decision-making, safety and governance, and the evolving skills needed to build…
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